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“Lovely buffet breakfast” 5 of 5 stars
Review of Than Thien Hotel - Friendly Hotel

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Than Thien Hotel - Friendly Hotel
2.0 of 5 Hotel   |   10 Nguyen Cong Tru Street, Hue 84054, Vietnam   |  
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Hotel amenities
Special Offer
Package Deal
Ranked #14 of 112 Hotels in Hue
Top Contributor
89 reviews 89 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
140 helpful votes 140 helpful votes
“Lovely buffet breakfast”
5 of 5 stars Reviewed October 22, 2013

We snagged a great deal on this hotel online, but the rack rates would still make it a good value stay. Our superior rooms had only windows looking on to the corridor, but that aside they were spacious, comfortable and well-equipped. The buffet breakfast (fruit, Vietnamese, toast and jam and eggs cooked to order) was delicious. The only downside would be that they do go for the hard sell - the receptionist tried to persuade us to upgrade to a deluxe room on check-in, and kept telling us about tours every time we left, but generally we were very happy with the hotel.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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653 reviews from our community

Traveler rating
    439
    159
    38
    9
    8
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2013

This would be just about the best all round hotel we've stayed in, in Vietnam. The hotel has great rooms & restaurant, is centrally located in Hue and the staff are so friendly & helpful. We have stayed in lots of hotels in Vietnam and for value for money this has to be close to the best. This is not a resort style hotel with a pool, but for most travellers in Vietnam who are there to get out & about & see the sights this is perfect for the price. If you're going to stay in Hue & are there to see the sights & want to walk to most places check out this hotel.

Room Tip: All the rooms are good
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 17, 2013

What a deal this one was! For the price, the room, the breakfast, the service and the location were more than what we could have asked for. We intended to stay two nights but decided to stay an extra one because of the oncoming typhoon in Vietnam. We were a little nervous about it and while all the shops were closed outside, this hotel made it feel like it was just another day. I think a lot of their staff was also on leave and the family made the effort of the running things with fewer helping hands. That was absolutely incredible and we wish we had stayed another night with them. if we are back again, we will definitely stay here. Or maybe we will come back just to stay here :)

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 13, 2013

Great hotel, lovely rooms, great staff, good location! Could not find a fault at this hotel. Breakfast was good, usual Vietnamese with a little bit extra! We had a bit of an accident with our motorbike on the morning of our departure but the staff were so helpful we arranged another nights stay. Must stay here in hue, great priced hotel!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 9, 2013

The hotel was clean and the staff very friendly. We would highly recommend anyone to stay here. Our room was clean and the bathroom had a lovely shower with plenty of hot water. The hotel is situated close to all the restaurants and you can walk to the Citadel from here.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noosa, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 5, 2013

We stayed in this hotel for 2 nights, and could not ask for a better experience. The staff were exceptional, the breakfast was great. Overall one of the best places we stayed on our trip. The rooms were clean...and when we asked for a flask of hot water it was there ready. There are lots of restaurants nearby.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 1, 2013

We are backpacking and booked a standard room on agoda. When we arrived it was from the sleeper train from Hanoi so was quite early in the morning and our room wasn't ready for checking in, so we were offered but not pressured into an upgrade to the luxury room for $2 a night more. Having read reviews on here that had already mentioned this happening I gathered this was a ploy to get us to pay more, so (initially at least) we said we would wait. After waiting in the lobby for 20 minutes, thinking it over however we did decide on upgrading as we figured it was only such a small amount and still LOADS cheaper than the walk in rate, and we were desperate to get showered and on our way to visiting the sites, but just bear this in mind.

Having said that the staff are incredibly welcoming and helpful, always cheery and speak excellent English. There are even signs up around the hotel (presumably) prompting staff to be attentive to the guests needs which is good to see as at times in SE Asia you almost feel as though some staff couldn't give a 'proverbial'. The room itself was amazing for the price we ended up paying. The A/C crispy cool, the bed probably the most comfortable we've slept on in Vietnam, the bathroom clean and well kept with more than enough free toiletries for us, and the wifi super fast.

One thing I have to point out is that you end up wasting a lot of your morning time on the boat tour to the tombs (operated by DMZ bar), as we ended up waiting around for the tour guide until almost 11am at the first attraction (a very unremarkable waste of time called Garden House) whilst the boat driver slept and didn't speak much English, before we got to the Pagoda. Having said that the tour picked up in the afternoon with a decent guide. Just check your options before deciding - it ended up that we had also been waiting for other tourists to join us on the boat from a separate tour of the Citadel in the morning so this might be an option.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
watervietnam, Owner at Than Thien Hotel - Friendly Hotel, responded to this review, October 3, 2013
Dear our valued guest - Jodin_82,

Thank you for staying at the Than Thien Friendly Hotel, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

It is heartening to learn you enjoyed your stay at our hotel and that you were pleased with our facilities, ambiance and services offered. You spent much time to write down some things about us, such as detail like "Pay attention to guest needs sign". Wow, thank you very much! As you know I have been to UK to study business need management so I understand about how to make customers satisfy. Our all staff try their best to give guests good solution such as Buffet Breakfast has more than 25 dishes of foods and drinks; Check-in early as deal, promotion...

Whilst thanking you for your patronage, we look forward to seeing you to indulge you with more of our Than Thien Friendly Hotel, when you visit us again in the near future. Please write to me at xthuy64@gmail.com. Have a nice trip, good health and happy.
Mr. THUY - Hotel Manager/ Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Than Thien Hotel - Friendly Hotel

Address: 10 Nguyen Cong Tru Street, Hue 84054, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #14 of 112 Hotels in Hue
Price Range (Based on Average Rates): $
Hotel Class:2 star — Than Thien Hotel - Friendly Hotel 2*
Number of rooms: 29
Official Description (provided by the hotel):
Located right in Hue City center, Friendly Hotel offers best service for your stay. Than Thien means Friendly, it is also the Character of our Hotel. Distance to famous places in province:- Dragon Boat on Huong Rive Port: 100m.- Truong Tien Bridge: 700m. Hue Railway Station: 1,5Km- Dong Ba Market: 1,2Km. Hue Citadel: 1,5Km.- Thien Mu Pagoda: 4,0 Km. Tu Duc King Tomb: 8Km- Thuan An Beach: 12Km. ... more   less 
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