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“Best staff experience I've ever had!” 5 of 5 stars
Review of Valentine Hotel

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Valentine Hotel
2.0 of 5 Hotel   |   7 / 64 Nguyen Cong Tru Street | No 7, Lane 64 Nguyen Cong Tru street, Hue 8454, Vietnam   |  
Hotel amenities
Ranked #21 of 112 Hotels in Hue
Port Vila, Vanuatu
Top Contributor
61 reviews 61 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
“Best staff experience I've ever had!”
5 of 5 stars Reviewed December 19, 2013

In some ways this is just a good solid hotel. Rooms are a good size, clean, good wifi and have ac, mini bar, baths, lots of hot water, tv. Breakfast was decent. But I feel that the service we received was exceptional: friendly, informative and fun! It's a few minutes walk from the main restaurant area on a quiet alley/street (print a map!). Ideal for backpackers, travellers and anyone wanting some interaction with lovely locals.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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303 reviews from our community

Traveler rating
    171
    103
    15
    9
    5
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18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
San Jose, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2013

I stayed this hotel for 3 nights in a single room. The room not really nice and big but it's ok.
The breackfast in hotel was very good with noodle.
Especially the bathroom but quiet comfortable and very clean for the very cheap price we paid . staff very friendly and very helpful . perfect hotel if you don't want to spend a lot of money.

Room Tip: Good for value
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 6, 2013

The staff at this hotel are awesome and go way beyond expectation to make you feel special. The rooms could do with updating but we honestly did not have a problem with our room. $15 for a decent double room with minibar, air con, cable tv and hot water, not to mention - a BATH! Breakfast is included and the tour we booked from the hotel was really cheap and great fun!
Don't forget to shop at the local tailors here as they offer better quality for a much better price than Hoi An!

Room Tip: During rainy seasons rooms suffer a little of damp, but nothing major!
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luang Prabang, Laos
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 5, 2013 via mobile

We had a lovely stay at the valentine hotel, big clean rooms, tasty food and extremely friendly staff! To top it off, the day we left was my birthday and I was presented with a lovely birthday cake from all the staff! It really was the cherry on top of a lovely stay for my husband and I. We would highly recommend this hotel.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2013 via mobile

Heartfelt appreciation to Kenny Thai, Maria and the team. Sorry I can't recall your names. Kenny Thai welcomed my phone calls and enquiries via emails unhesitatingly. Flight from HCMC to Hue was delayed and had no accessed to inform Kenny as I had arranged a airport transfer with them at a good rate. The driver was still there upon arrival and welcomed me warmly, stopped over at two local provision shopsalong the way as I wanted to get some stuff without any extra charge. Thank you Sir. Warmly welcomed by the team and had a refreshing ice- lemon tea upon arrival.The following day, I wanted to attend the 5am mass at 42, Kim Long Street at the Sisters of St Paul de Chartes convent, one of the team members from the hotel booked a taxi for me at 4.30am and the amazing taxi driver stopped the meter and walked up to ensure that convent gate was open. Room was basic and value for money, walking distance to a variety of eateries. slept well. Thank you once again for the great service. Teresa.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
52 reviews 52 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 22, 2013

We moved here from hue backpackers, as we didn't sleep there at all (nothing wrong with the place, just the guests). Very warm and helpful reception without being pushy for anything like you can sometimes get.

Breakfast included in a very reasonable price ($14). We also caught the night bus and they allowed us to leave our bags all day and shower when we returned - even gave us tea while we awaited the bus! Good quick laundry service too.

Very impressed with everything.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 4
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1 review
2 of 5 stars Reviewed November 21, 2013

The staff is very friendly at this hotel and also it is very cheap (especially if you book through booking.com)

Downside is that the rooms are very damp. The rooms is four walls with no ventilation except aircon. Therefore linen and towels are sour and smelly even though they are changed daily, even after a showet you dont feel clean in the beds.

The hotel is super value for money if you stick to the rooms only. However, encouraged by the friendly staff we arranged our bus connection to Laost through the hotel. When we arrived at the bus station - the bus was the ordinary local but -we found out that or their "booking service" they had charged us 12 USD per ticket - in other words doubled the price. I think this hotel make its money from the tours they organise, then providing cheap rooms and friendly staff ( yes it IS a pleasure to be welcomed by them )

So to stay at valentines for the cheap accomodation (if you dont mind the moist) but book your tours through respected travel agencies in Hue, is my advice.

Rasmus, Denmark

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Valentine Hotel

Address: 7 / 64 Nguyen Cong Tru Street | No 7, Lane 64 Nguyen Cong Tru street, Hue 8454, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 112 Hotels in Hue
Price Range (Based on Average Rates): $
Hotel Class:2 star — Valentine Hotel 2*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to Valentine Hotel, one of the best family hotel in Hue city. All of us always take care of you, look after your stay and provide the outstanding services. You will fall in love with Valentine hotel.Valentine hotel is a warm and friendly family hotel that welcomes travelers from all over the world. It is close to Truong Tien bridge, poetic Perfume river, restaurants, banks, post office, night clubs and many souvenir shops. Guests can also take pleasure to visit the vicinity attractions such as Hue Imperial city, Thien Mu pagoda, Thai Hoa palace and Royal Tombs. Valentine Hotel has professional staff to assist its guests with warm hospitality and friendly service. Visitors can also catch up their friends with the wireless internet access at the lobby or book any trip at our reception to explore the city and its attractions.Our hotel has six floors with elevator, all rooms are spacious, airy with large windows with features such as: air-conditioning, cable TV, International direct dial telephone, refrigerator, mini-bar and well equipped bathroom ( bath-tub, hot shower, hairdryer...etc), free internet access at lobby, free Wi-fi connectivity in public areas and in room, free daily continental breakfast. ... more   less 
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