Toilets are clean and that is all that matters to me. I'm surprised to find a small Cable TV, aircon, and electric fan. Beds are okay, a bit hard but one can get a good night's sleep. A room for just USD 12 is already cheap. I can't rate the service since my friend and I demand very little during our stay. We only used the place to store our bags while we explore HCMC and at night to sleep. People are not as friendly at first. The only thing we disliked is that the room was located on the 4th floor and after a day of walking we had to climb all the way up.