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“Great introduction to Saigon.” 4 of 5 stars
Review of Blue River Hotel

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Blue River Hotel
283/2C Pham Ngu Lao Street, Dist 1, Ho Chi Minh City, Vietnam   |  
Hotel amenities
Ranked #89 of 347 hotels in Ho Chi Minh City
Belfast N Ireland
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
“Great introduction to Saigon.”
4 of 5 stars Reviewed April 4, 2013

Arrived from Malaysia and taxi had a little trouble finding it, but primarily because the Blue River is situated on a quiet side street just off the Main Street.
Check in was effortless and very pleasant, that is until our son realised he had left a small bag with passport in the taxi which was obviously long gone. Panic, until the hotel manager phoned the taxi firm and after the longest 30 minutes ever the taxi returned with bag & passport intact.
Blue River is a small hotel on three floors and we had a family room with double & single bed, and bathroom/shower. Whereas compact, it was clean and tidy with soap, shampoo etc. WiFi included. It's location is really good, in District 1 and close to bars, restaurants and shops. Walking around Saigon isn't really practical due to size and traffic - 10m population with 5m motorcycles!
Breakfast was included in the price - juice, omelette, fresh fruit & tea/coffee.
Overall very enjoyable stay at tremendous value in a fabulous city - thanks Blue River staff for your welcome and assistance.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Essex UK
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed March 29, 2013

Arrived early evening and we were asked to wait for 10 mins before checking in. Finally the manager appeared to tell us that they had overbooked and were moving to another family hotel. We questioned why we had not been advised previously but got no response. They walked us over the road to another hotel which when looking we found to be a lower rating and also cheaper per night. The room was tiny so we told them that wedding not want to stay and would be leaving that night. They would not agree to a refund as they had to speak to the owner who was not available. They did say they would refund minus a cancellation charge?! I think not it wasn't our fault! We left and agreed to speak with owner the next day. We also advised agoda of the issue and having checked with the owner what had happened they refunded us in full which was appreciated. Aside from this they massively overcharged us for the airport pick up (more than double many other hotels) and the hotel is located in a particularly dingy alley.....

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 27, 2013 via mobile

This was our first place to stay on our holiday and it had exactly what we needed. Really friendly staff, in a great location, small but comfortable room with a great little balcony to watch the passers by. We really enjoyed our stay!

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 21, 2013

The hotel’s strong points are its (i) location, (ii) free wireless internet, and (iii) very friendly and accommodating staff which really make a lot of difference.

(i) Location. Hotel is located in the popular backpacker’s area and walking distance (esp .if you love to walk) to key tour sites like Ben Thanh Market, Saigon Square, Notre Dame Cathedral, Central Post Office, and the Reunification Palace.

(ii) Free Wireless Internet. Free wireless internet was very fast.

(iii) Staff. Staff were very accommodating and helpful esp. Thu. She provided us with suggested restaurants to try and directions to take to go from one location to another. In addition, she also arranged for our Mekong Delta River tour.

In addition, the hotel is clean and safe (they have CCTV cameras scattered around the building).


However, the hotel is not perfect. Some minor points wherein the hotel can improve on are on the following:

(i) Toiletries. The room assigned to us did not have any toiletries except for a roll of tissue paper. I might be wrong but it seems that it is more expensive in Ho Chi Minh City compare to Hanoi, Vietnam’s capital city. When I stayed in Hanoi 6 months ago, for the same rate, I was able to get a room with complete toiletries, free bottled water and 3-in-1 coffee (daily).

(ii) Breakfast. Breakfast food was very limited to French bread and two eggs (cooked fried or omelet). Hotel staff said their kitchen staff are still new and adding ‘complicated’ menu might confuse them. I hope they consider adding some meat (e.g., ham or hotdogs) in their breakfast options.

Other than the above, I guess the hotel needs to do daily cleaning services. We stayed for a total of 3 days and our room was cleaned I think only once. An almost filled trash bin stayed as it is for 2 days before it was picked-up.

In general, Blue River Hotel is a good place to stay while in HCMC

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2013

This hotel is located in a quiet little alley in the middle of the backpacker area of HCMC, close to some fab bars, restaurants and tour offices. The room was just what we needed no more, no less. The cleaning of the bathroom was basic and we had to ask for toilet roll a few times but at the end of the day we were so exhausted from our day trips that we were just glad to come back to our room with the bed made and our things tidied.
The staff could not be more helpful! They arranged all of our day trips, advised us on where to go and what to do in the evenings and were always happy and friendly (even when my partner went out at 3am in the morning to watch a soccer match!)
We hope to return to HCMC at some point in the future and we know where we will be staying! :)

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

I am a well seasoned traveller with many visits to VN in particular. For the last 8 years I have made the Blue River Hotel my regular hotel when visiting Saigon. Why ???? Because I have always found the rooms clean and tidy. The location is very central and convenient. The staff are also excellent, and Miss Thuy (the sexy owner) is extremely helpful & honest. Nothing is too much trouble, and all the staff are honest & helpfull. They treat their customers like members of their own family. The only downside (if you consider it as a downside) is there`s no lift at the hotel, however I see it as an opportunity for a little excercise. WELL DONE to all of the staff of Blue River. I will continue to recommend your hotel to others. Garry (Australia).

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 13, 2013

Location was very good. It was easy to go around by big park which was almost opposite of the hotel. Room was okay although bathroom was quite small. Maybe rooms need some upgrade but for this price, value is good! The best thing is very very helpful and friendly staff. They really do everything to make your stay comfortable.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Blue River Hotel

Also Known As:
Hotel Blue River
Address: 283/2C Pham Ngu Lao Street, Dist 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#12 Business Hotel in Ho Chi Minh City
#13 Best Value Hotel in Ho Chi Minh City
#57 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Blue River Hotel is a newly built and refurbished hotel which combine Vietnamese hospitality with international and welcome atmosphere. All room offer a choice of queen or twin beds, window with nice view, air conditioner, flat screen LCD TV, free wifi, in-room safe, private bathroom, hair dryer.Whilst the room rate is budget, the facilities are clean and definitely comfortable, with a light breakfast included and friendly staff who are always willing to go the extra mile to help with tour bookings, hire cars, taxi’s and any other help you may require.Every room has a private bathroom, hair dryer, mini-bar, air conditioner, flat screen LCD TV with international channels, wireless internet access, IDD telephone and in-room safe.Blue River Hotel take pride in pampering our guests with service such as safe deposit box, luggage storage, laudry, DVD players as request and airport pickup & transfer service. ... more   less 
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