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“Great self-contained apartments.” 4 of 5 stars
Review of Somerset Chancellor Court

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Somerset Chancellor Court
4.0 of 5 Hotel   |   21 - 23 Nguyen Thi Minh Khai Street, District 1, Ho Chi Minh City 70000, Vietnam   |  
Hotel amenities
Ranked #77 of 360 hotels in Ho Chi Minh City
Dongara, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Great self-contained apartments.”
4 of 5 stars Reviewed January 23, 2013

Stayed for 2 nights with 2 of our teenage children. Good location. Close to great restaurants and attractions. Lovely staff, very helpful. Great to have room to spread out. Only down side was breakfast- only ok. Would stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 people have reviewed this hotel

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Swedish first
  • Any
English first
london
Top Contributor
96 reviews 96 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed January 10, 2013

Stayed here for 4 nights at the beginning of the year for a city break.
Positives:
good location, 15 minute stroll in to the centre near Opera/Post Office or 3 minute cab ride; walking distance from both museums; easy to get to from the airport (around US$10-12). We were in a 2 bedroom appartment overlooking the front and side of the building with 2 large balconies. Noise was not a problem with the windows closed. The accomodation was spacious, beds were comfortable. Bathrooms were a bit outdated but clean and functional. Service was friendly and efficient. Convenient supermarket downstairs.
Negatives: 2nd bedroom poorly furnished - no mirror, waste paper basket, dressing table or chest of drawers. No teatowels or cloths in the kitchen to dry dishes/clean spills.
Beware - if you are planning to pay cash for your stay, they will take your credit card details for a guarantee (which is acceptable and expected) but then will charge your card for the full amount without necessarily telling you unless you specifically ask them, It then takes them up to 2 full weeks to refund your card. This was a bit of a dampner on the stay which otherwise was pleasant enough and good value for money.

Room Tip: do book on their website rather than via price comparison sites - more likely to get a better rate.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend Oregon
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2013

Our family of 3 adult women, my husband and myself recently stayed in a 2-bedroom apartment at the Chancellor Somerset in Saigon. The apartment was about 1,300 sq. ft. and easily accomodated a rollaway in the living room. There were 1 and 1/2 baths and a washer/dryer. Breakfast of fruit, cereal, and made-to-order eggs was served in the cafe downstairs. The fitness facility was amazing as was the large swimming pool. It was hot in Saigon, so the pool was a welcome respite in the afternoon. Although it's located in District 1, it is a bit far out, but taxis are cheap and we walked several times.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 22, 2012 via mobile

The 2 bedroom unit (# 601) was clean, utilitarian and spacious. Almost everything works. Except for (1) the JVC mini hifi set; and (2) an exposed plastic pipe in the micro mini 2nd toilet. The CD player skipped. Not slipping on a simple plastic box to conceal a pipe shows lack of attention to details.

This disinterest in details (at several group properties) seems telling about declining standards within Ascott.

The Front Desk receptionists were ultra efficient.

Although Somerset is branded a notch below, this beats the Makati Ascott in term of cleanliness.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, May 8, 2014
Dear Gtan,

Thanks a lot for the feedback.

We are very sorry for the CD working not properly. We have addressed and checked and verified the issue. It is rectified.

Thanks for your positive feedback on the service effecient from our staff, we will share your feedback to our staff. Many thanks.


Best Regards,


Luong Dieu Dong

Asst, Residence Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2012 via mobile

It was a last minute holiday plan & we managed to book a 2br apartment. The apartment is clean & spacious even for 3A2C. With a washer in the unit, dirty laundry is not a problem. Plus point a mini mart just next to the lobby so getting drinking water is so much easier. Within walking distance to Diamond Plaza, an upmarket departmental store. Security at this district one apartment is good w most cabbies knowing where it's location is. ( important that the cabby to knows the location otherwise they may spend unnecessary time on the road looking for the hotel).

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear Iluvjr2,

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities.

We are looking forward to welcoming you again.

Best Regards,

Luong Dieu Dong
Assistant Residence Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 12, 2012

We loved this hotel, great hotel for families. The apartment was lovely...spotless, good size, well appointed. Kids loved the pool. Not far from everything in district one. Staff wonderful and efficient. They got the IT guy up for me at 9pm to sort out the WIFI (the only problem we had which was only momentary and fixed within the half hour). Breakfast was average though.

Room Tip: rear rooms overlook pool, front ones the street but not much traffic noise with double glazing.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear Alison b,

Thank you for choosing Somerset Chancellor Court Ho Chi Minh City as your accommodation during your holiday in Ho Chi Minh City. It is always encouraging for us to learn that our valuable residents are satisfied with our service.

We hope that we will have the pleasure of welcoming you again in the near future.

Best Regards,

Luong Dieu Dong
Assistant Residene Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KL
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Stayed at this property for 4 days in 3 bedroom deluxe apartment . Overall service was excellent , rooms were spacious and clean. Front office staffs were very kind and helpful .

Will definitely come back .

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear Travellerjai,

Thank you for your compliments about our staff and serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Somerset Chancellor Court

Address: 21 - 23 Nguyen Thi Minh Khai Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#33 Luxury Hotel in Ho Chi Minh City
#36 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Chancellor Court 4*
Official Description (provided by the hotel):
These spacious and elegant Ho Chi Minh City serviced apartments offer you the opportunity to experience Ho Chi Minh City while indulging in the pleasures of personalised services and facilities. Enjoy the bustling Asian city lifestyle or stroll at your leisure to the beautiful botanic gardens just moments from the residence. Ideal corporate housing for the executive on project assignment or relocation, the newly renovated residence is in the heart of the business district (District 1). Whether travelling for business, leisure or relocation, the Somerset Chancellor Court provides an elegant city retreat designed for executives and international families. ... more   less 
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Also Known As:
Somerset Chancellor Court Hotel Ho Chi Minh City

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