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“If luxury is optional.” 4 of 5 stars
Review of Somerset Chancellor Court

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Somerset Chancellor Court
4.0 of 5 Hotel   |   21 - 23 Nguyen Thi Minh Khai Street, District 1, Ho Chi Minh City 70000, Vietnam   |  
Hotel amenities
Ranked #83 of 370 Hotels in Ho Chi Minh City
singapore
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“If luxury is optional.”
4 of 5 stars Reviewed December 22, 2012 via mobile

The 2 bedroom unit (# 601) was clean, utilitarian and spacious. Almost everything works. Except for (1) the JVC mini hifi set; and (2) an exposed plastic pipe in the micro mini 2nd toilet. The CD player skipped. Not slipping on a simple plastic box to conceal a pipe shows lack of attention to details.

This disinterest in details (at several group properties) seems telling about declining standards within Ascott.

The Front Desk receptionists were ultra efficient.

Although Somerset is branded a notch below, this beats the Makati Ascott in term of cleanliness.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, May 8, 2014
Dear Gtan,

Thanks a lot for the feedback.

We are very sorry for the CD working not properly. We have addressed and checked and verified the issue. It is rectified.

Thanks for your positive feedback on the service effecient from our staff, we will share your feedback to our staff. Many thanks.


Best Regards,


Luong Dieu Dong

Asst, Residence Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    53
    62
    17
    4
    0
See reviews for
56
18
9
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Swedish first
  • Any
English first
Singapore, Singapore
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2012 via mobile

It was a last minute holiday plan & we managed to book a 2br apartment. The apartment is clean & spacious even for 3A2C. With a washer in the unit, dirty laundry is not a problem. Plus point a mini mart just next to the lobby so getting drinking water is so much easier. Within walking distance to Diamond Plaza, an upmarket departmental store. Security at this district one apartment is good w most cabbies knowing where it's location is. ( important that the cabby to knows the location otherwise they may spend unnecessary time on the road looking for the hotel).

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear Iluvjr2,

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities.

We are looking forward to welcoming you again.

Best Regards,

Luong Dieu Dong
Assistant Residence Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 12, 2012

We loved this hotel, great hotel for families. The apartment was lovely...spotless, good size, well appointed. Kids loved the pool. Not far from everything in district one. Staff wonderful and efficient. They got the IT guy up for me at 9pm to sort out the WIFI (the only problem we had which was only momentary and fixed within the half hour). Breakfast was average though.

Room Tip: rear rooms overlook pool, front ones the street but not much traffic noise with double glazing.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear Alison b,

Thank you for choosing Somerset Chancellor Court Ho Chi Minh City as your accommodation during your holiday in Ho Chi Minh City. It is always encouraging for us to learn that our valuable residents are satisfied with our service.

We hope that we will have the pleasure of welcoming you again in the near future.

Best Regards,

Luong Dieu Dong
Assistant Residene Manager.
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KL
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Stayed at this property for 4 days in 3 bedroom deluxe apartment . Overall service was excellent , rooms were spacious and clean. Front office staffs were very kind and helpful .

Will definitely come back .

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear Travellerjai,

Thank you for your compliments about our staff and serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service.
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1 review
3 of 5 stars Reviewed October 28, 2012

We stayed at their 2 bedroom service apartment (with a nice living room and kitchen), and it is great value for 4 person or more. Interior is not shabby, but more than good enough for us. The minimart right below the hotel is a big plus as it sells very reasonably priced items. Get your drinking water (5 litre) here if you would rather boil that than from tap.

Do chat with their lobby staff for recommendations of spa and eat out places.
Staff are extremely friendly and helpful. Do not let the exterior of the hotel put you off, because the warmth and friendliness of the staff will make you feel right at home.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear Boonerite,

Thank you for taking the time to write this review. It is great to have your stay with us. We appreciate your review and the compliments about our staff and facilities.

We hope to welcome you again.

Sincerely yours,


Luong Dieu Dong
Assistant Residence Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coolangatta, Australia
Top Contributor
79 reviews 79 reviews
23 hotel reviews
Reviews in 37 cities Reviews in 37 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 20, 2012

These are great apartments - good value, well appointed with everything you need, spacious and in a good location (an easy walk to restaurants and shops). They're very comfortable and made returning to our accommodation, after a crazy day exploring the streets of Ho Chi Minh City, a pleasant experience. Breakfast in the coffee shop below was fantastic with really good coffee (in fact the best coffee I'd had in all of Vietnam). The kids loved the pool too.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear AGL2309,

Thank you for your feedback and shared your experience druing your stay at Somerset Chancellor Court Ho Chi Minh City. We are glad that you had an enjoyable stay. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience.

We look forward to welcoming you again.

Sincerely yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 2, 2012

We enjoyed an 8 night stay at Somerset and experienced terrific and courteous service from all staff, maintainence issues with airconditioning and wifi were solved within 10 minutes of reporting the matter.
We were upgraded to a 2 bedroom apartment which contained all amenities that we would require during our stay. Apartment was very clean and comfortable.
The location is about a 10 minute walk to Notre Dame and the General Post Office or a very short and cheap taxi ride. Location away from the CBD allowed us to experience a less commercial neighbourhood that provided us with a cultural insight and entertainment as we viewed families and workers going to and from their work on motorcycles.
Prior to our arrival Somerset introduced us to the Buffalo Tours desk at the hotel who organised private tours (Cu Chi Tunnels and a 2 day cycling tour along the Mekon Delta), being at hand to deal with our queries, confirm our needs and seek feedback. This was a valuable additional service.
The breakfast reviews of others are supported, however at approx. USD5 per person, the light continental offering more than met our needs, some variety would have been great. The staff of the breakfast vendor Highland Coffee were outstanding in their level of service and welcome each morning.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear Perdu,

Thank you for your feedback which will be ahared with the team at Somerset Chancellor Court Ho Chi Minh City. We are glad that you had an enjoyable stay. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience.

We look forward to welcoming you again.

Sincerely yours,


Luong Dieu Dong
Assistant Residence Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Somerset Chancellor Court

Address: 21 - 23 Nguyen Thi Minh Khai Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#36 Luxury Hotel in Ho Chi Minh City
#38 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Chancellor Court 4*
Number of rooms: 172
Official Description (provided by the hotel):
These spacious and elegant Ho Chi Minh City serviced apartments offer you the opportunity to experience Ho Chi Minh City while indulging in the pleasures of personalised services and facilities. Enjoy the bustling Asian city lifestyle or stroll at your leisure to the beautiful botanic gardens just moments from the residence. Ideal corporate housing for the executive on project assignment or relocation, the newly renovated residence is in the heart of the business district (District 1). Whether travelling for business, leisure or relocation, the Somerset Chancellor Court provides an elegant city retreat designed for executives and international families. ... more   less 
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Also Known As:
Somerset Chancellor Court Hotel Ho Chi Minh City

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