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“Spacious, comfortable well priced and not in the CBD” 4 of 5 stars
Review of Somerset Chancellor Court

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Somerset Chancellor Court
4.0 of 5 Hotel   |   21 - 23 Nguyen Thi Minh Khai Street, District 1, Ho Chi Minh City 70000, Vietnam   |  
Hotel amenities
Ranked #65 of 351 hotels in Ho Chi Minh City
Melbourne
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Spacious, comfortable well priced and not in the CBD”
4 of 5 stars Reviewed October 2, 2012

We enjoyed an 8 night stay at Somerset and experienced terrific and courteous service from all staff, maintainence issues with airconditioning and wifi were solved within 10 minutes of reporting the matter.
We were upgraded to a 2 bedroom apartment which contained all amenities that we would require during our stay. Apartment was very clean and comfortable.
The location is about a 10 minute walk to Notre Dame and the General Post Office or a very short and cheap taxi ride. Location away from the CBD allowed us to experience a less commercial neighbourhood that provided us with a cultural insight and entertainment as we viewed families and workers going to and from their work on motorcycles.
Prior to our arrival Somerset introduced us to the Buffalo Tours desk at the hotel who organised private tours (Cu Chi Tunnels and a 2 day cycling tour along the Mekon Delta), being at hand to deal with our queries, confirm our needs and seek feedback. This was a valuable additional service.
The breakfast reviews of others are supported, however at approx. USD5 per person, the light continental offering more than met our needs, some variety would have been great. The staff of the breakfast vendor Highland Coffee were outstanding in their level of service and welcome each morning.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, January 7, 2013
Dear Perdu,

Thank you for your feedback which will be ahared with the team at Somerset Chancellor Court Ho Chi Minh City. We are glad that you had an enjoyable stay. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience.

We look forward to welcoming you again.

Sincerely yours,


Luong Dieu Dong
Assistant Residence Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Japanese first
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English first
Hong Kong, China
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 20, 2012

No fancy lobby, but warm service. We received a warm welcome upon arrival. Though we were there earlier before noon, the staff was very helpful and allow us to check in and get our room right away. The room is very spacious and comfortable. Basic amenity available. Breakfast serves at Highland coffee shop. Was very disappointed at the first morning when we saw the so limited varieties of food and drink. We only aware in the second morning, we can order noodle soup and ice chocolate/coffee on top of buffet bar. The noodle soup was yum, coffee and chocolate are great. The only thing that bother me is, the bedding product smells awful, and really affected the quality of sleep. The location is very convenient, post office and museum are just nearby. A good choice for family.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, September 3, 2012
Dear AprilLai,

Thank you for your feedback. We are glad to hear compliments of our staff at Somerset Chancellor Court Ho Chi Minh City. Your kind words will be shared with our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.

We acknowledge your concerns regarding the *quality of food served at breakfast and regret that we were unable to meet your expectations. Your feedback will be shared with our vendor and we will work very closely with them to improve this for the dining enjoyment of our residents.

Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.

Sincerely yours,

Luong Dieu Dong
Asst. Residence Manager.
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Kuala Lumpur, Malaysia
Top Contributor
87 reviews 87 reviews
57 hotel reviews
Reviews in 45 cities Reviews in 45 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed August 8, 2012

Very spacious apartment in a buidling conveniently located in District 1. Well kitted out kitchen if you can be bothered cooking, but with so much excellent food available in town, you probably won't do much. Good air con and TV channel selection and reasonably reliable free wi-fi. Sofa not too comfortable for TV watching and a modern 3 piece suite might be better suited to the 2 bedroom apt. Nice pool which gets sun till early afternoon, although it could use a few more sunloungers. Well stocked convenience store on the ground floor. As others noted, the 2 lifts are very slow, but what can you do about that. 10 minutes walk from "downtown" District 1 ie Opera House area. Watch out for the scooters on the pavement; they don't give a dam about pedestrians. Don't miss sundowners in Saigon Saigon (Caravelle Hotel - pricey, no happy hour), the Rex Rooftop bar, great views and happy hour 5-6.30pm, and the Majestic Hotel Breeze Bar on 5th floor with spectacular views of the Saigon River - and happy hour 5-7pm.

Room Tip: The higher the quieter I suppose, and ask for a pool facing unit as opposed to facing the main road...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, September 3, 2012
Dear Scotsmaninmalaysia,

Thank you for taking the time to write this review. It is great to have you stay with us. We
appreciate your review and the compliments about our service and facilities.

We hope to see welcome you again.

Sincerely yours,

Luong Dieu Dong
Asst. Residence Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, Connecticut
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2012

We booked a two bedrooms apartment (one queen and two twin beds). Ours is on the 14th floor so we hear no traffic from the main road. If you want apartments on the lower floor, book one on the pool side which is most likely to be quieter. Kitchen is fully equipped and with a washer and dryer. Very convenient. Pool is clean and quite large (never crowded while we were there) . There is a Citibank atm next door. Most customers are short term rentals. Lift can be slow to go up or down during the morning hours when everyone is trying to get to work. . I don’t recommend Highland coffee shop nxt door for breakfast. There are other breakfast options(modern coffee shops with A/C) just around the corner. You can walk to most sightseeing sites from here but taxi rides are cheap. The best thing about this serviced residence is the staff. Very helpful and attentive.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, September 3, 2012
Dear Mlat50,

Thank you for choosing Somerset Chancellor Court as your accommodation during your holiday in Ho Chi Minh City. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We will share your feedback to our staff.

We hope that we will have the pleasure of welcoming you again in the near future.

Sincerely yours,

Luong Dieu Dong
Asst. Residence Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 21, 2012

I've been staying in a few serviced apartements and hotels around asia for work. The somerset group whilst good value for money, i find is starting to show its age... And the one is Ho Chi Minh is no exception.. The furnishings and bathrooms are a little tired, and the bed was just a standard bed you'd expect in a 3 star hotel.
The other thing that annoyed me a little about this place were the lifts. They were the slowest around. I was staying on the 15th floor, and it seemed to take forever.. very frustrating.

The location is good. And close to district one.

I've been back to HCMC a few times since I stayed at somerset - but decided to stay elsewhere.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, September 3, 2012
Dear Aussieguy69,

Thank you for your valuable feedback. We read with much concern about the unpleasant experience you encountered during your previous stay with us. We take note of your concern about our apartment facilities..

As we have apartments in different layouts, we would have been glad to show you other
apartments if your discomfort was made known to us during your stay. We truly want our
residents to feel at home when they are staying with us.

We look forward to hearing from you, giving us another opportunity to serve you better.

Sincerely yours,

Luong Dieu Dong
Asst. Residence Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2012

This has an excellent location in District 1 for casual strolling or for simply being curious to see what is in the surrounding location on foot.

Room Tip: If you need someplace with a refrigerator and the ability to make/heat your own food this is perfect...
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  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Somerset Chancellor Court, responded to this review, July 10, 2012
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities ans service. We are looking forward to welcoming you again in our serviced residences.
Report response as inappropriate
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London, United Kingdom
Top Contributor
91 reviews 91 reviews
72 hotel reviews
Reviews in 52 cities Reviews in 52 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed June 29, 2012 via mobile

We stayed within a one bedroom apartment and the lounge room was huge! There is very little furniture within it so it seemed a little sparse, but no problem for a few days.

The kitchen area was fine with washing machine and a drying rack and enough utensils for your needs and the bedroom was exactly as it looks on the web site.

Very comfy bed and heaps of wardrobe space (probably more geared towards long term stays) with great views over HCMC.

Overall, this is a safe bet with good service and rooms but maybe a little 'dull'. It has undergone extensive renovations (from a 1970s building we would guess), and whilst the bedrooms are great for example, the doors are all a little bit old fashioned and jaded and the corridors a little prison-like.

As you don't spend time looking at doors or corridors this is an observation rather than complaint (!), but worth mentioning- its like they almost renovated and updated the hotel but didn't quite achieve it.

Breakfast in the cafe also a bit weird as others have mentioned, but a good hotel with a lot of space and well priced.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Somerset Chancellor Court, responded to this review, July 10, 2012
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and comments on our facilities. We hope to see and welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Somerset Chancellor Court

Address: 21 - 23 Nguyen Thi Minh Khai Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Ho Chi Minh City
#31 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Somerset Chancellor Court 4*
Official Description (provided by the hotel):
These spacious and elegant Ho Chi Minh City serviced apartments offer you the opportunity to experience Ho Chi Minh City while indulging in the pleasures of personalised services and facilities. Enjoy the bustling Asian city lifestyle or stroll at your leisure to the beautiful botanic gardens just moments from the residence. Ideal corporate housing for the executive on project assignment or relocation, the newly renovated residence is in the heart of the business district (District 1). Whether travelling for business, leisure or relocation, the Somerset Chancellor Court provides an elegant city retreat designed for executives and international families. ... more   less 
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Also Known As:
Somerset Chancellor Court Hotel Ho Chi Minh City

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