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“Great hotel in Saigon” 5 of 5 stars
Review of Park Hyatt Saigon

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Park Hyatt Saigon
5.0 of 5 Hotel   |   2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam   |  
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Ranked #2 of 365 Hotels in Ho Chi Minh City
Los Angeles
Top Contributor
76 reviews 76 reviews
50 hotel reviews
Reviews in 41 cities Reviews in 41 cities
70 helpful votes 70 helpful votes
“Great hotel in Saigon”
5 of 5 stars Reviewed 3 days ago NEW

I would just echo the sentiments of the previous reviews. Great hotel and wonderful services in a central location for tourists. I want to commend the front desk staff for the smooth check-in process and also help with an issue during the stay. Unfortunately I forgot her name, but she was much more helpful than the concierge. The only nitpick I want to point out is the 2 Lam Son bar gets very crowded right around 5-6 PM and the services was slow. The cocktails were excellent and a really good deal during happy hours. Management might consider staffing the bar appropriately during the rush.

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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1,141 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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London, United Kingdom
Top Contributor
184 reviews 184 reviews
41 hotel reviews
Reviews in 55 cities Reviews in 55 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Fantastic location in the center of town overlooking the Opera and gardens.Beautifully appointed rooms with luxurious bathrooms and linens.Typical attentive but unobtrusive service.Convenient for airport and as a departure point for touring the city,markets,museums or venturing out of town to see Vietnam tunnels etc.

Stayed April 2014, traveled as a couple
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Wollongong
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is anything but average. From the moment you arrive (there are even staff to open the doors for you) you are surrounded by luxury and service of the highest quality. Cannot rate the hotel too highly. Our room was spacious and the hotel is conveniently located. Food in the breakfast was really good. Service was such that the eggs I ordered were a little delayed - which caused me no concern but did cause concern to a number of wait staff and supervisors. I had no fewer that three people apologies for the delay. There was no problem with anything. The pool was very much welcomed and a great respite from the heat and humidity. Park Hyatt Saigon is highly recommended.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leigh-on Sea, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Best hotel of the 7 we stayed in during our 2 weeks in Vietnam & Cambodia - and the others were all 5 star. Our room was spacious and luxurious with a sumptous bathroom and was probably the economy version so no doubt for more money you could be even more impressed than we were. Great dining area overlooking an absolutely delightful water garden which looks stunning at night when illuminated. Just devine!

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stop searching for other hotels. If budget permits, you absolutely must stay at the Park Hyatt. Hell, even if you need to stretch it a little, it's worth it - trust me.

Let's start with location (5/5), the Park Hyatt sits right smack bang in the center of town with walking distance to many interesting things in District 1. D1 is the heart of Saigon and from here you can walk to shops, restaurants, trendy nightclubs, charming cafes and many of the offices you may need to visit on business.

The rooms (4.5/5) are pretty awesome. Some serious thought has been into their design and they feel very comfortable. The bathroom contains a rain shower (win) and Lanvin toiletries (double win) and every detail down to the shoe/laundry bags shows character over and above that of your usual business hotel chain. The only downsides are that the hotel is not a high-rise one so there is no view to speak of and the bathroom layout is a little strange - sliding doors from both the entryway and the main bedroom, plus the closet opens on both sides of the bathroom... so a companion staying in the room might get a surprise if they try to grab their clothing while you're towelling off.

Common areas (5/5) are exquisitely designed. Other grand hotels have more surface area to play with but the Park Hyatt Saigon's giant ceilings make excellent use of space. And the theme of understated luxury is easily maintained throughout the hotel.

Amenities (4/5) are adequate. I haven't tried the gym or pool here but I found the quality of service at the spa to be quite good. Of the restaurants, the Italian one is on the average side, the lobby lounge is very comfortable with adequate coffee and the martini bar is swanky - on weekends it draws some of Saigon's moneyed set, as well as a bunch of old men and their nocturnal companions.

Service (4/5) while a little slow at times is still among the best I've encountered in Saigon. There are some language issues that crop up once in a while but for a developing city with a lower-than-average penetration of English, this property is doing a pretty good job.

This hotel is not perfect but no other hotel in Saigon even comes close to it in terms of character and comfort. The Intercon and Sofitel seem like cookie-cutter business hotels in comparison. Do yourself a favour, spend a few extra bucks and put up at The Park Hyatt.

  • Stayed September 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service, beautiful decor. Fantastic food. I had a perfect stay at the Park Hyatt. I couldn't fault a thing. The rooms are quiet and tranquil in French colonial style. The pool is a great place to be after a day sightseeing in Saigon. Yoga by the pool was a particular highlight for me. I wouldn't hesitate to recommend the Park Hyatt to anyone.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
312 reviews 312 reviews
47 hotel reviews
Reviews in 88 cities Reviews in 88 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Comfy bed, nice bar, wonderful breakfast and several good restaurants plus wonderful pool. Service here is top notch. Ask for a room overlooking the pool. Lovely room with great amenities. Highly recommend

Stayed October 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Saigon

Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ho Chi Minh City
#1 Business Hotel in Ho Chi Minh City
#2 Luxury Hotel in Ho Chi Minh City
#2 Spa Hotel in Ho Chi Minh City
#3 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Saigon 5*
Number of rooms: 244
Official Description (provided by the hotel):
Park Hyatt Saigon occupies a prime location overlooking Opera House and within reach of international airport. 244 French colonial designed rooms and suites provide a cozy residential ambience. Xuan Spa offers seven private rooms, an outdoor swimming pool and a fitness studio. Two innovative restaurants: Square One, Vietnamese seafood and Western steak; Opera, all-day Italian dining venue. Ballroom and meeting facilities are elegant in design with capacity of up to 450 persons. ... more   less 
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Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt

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