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“1st place I have ever wanted to write a review about.” 5 of 5 stars
Review of Park Hyatt Saigon

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Park Hyatt Saigon
5.0 of 5 Hotel   |   2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam   |  
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Ranked #2 of 362 Hotels in Ho Chi Minh City
1 review
“1st place I have ever wanted to write a review about.”
5 of 5 stars Reviewed 2 days ago NEW

Well let me say i have stayed at nearly every 5 star hotel in the world, but the Park Hyatt HCMC is the first i have ever written a review for anywhere in the world, as it is just simply splendid. I planned to stay at the hotel for 1 day and try out a few other historical ones around town, but now its been 4 nights, and here iam writing a review in bed at the hotel. Everything was exceptional, staff were brilliant, they really made the extra mile for us guests. I must say did all the touristy things here which HCMC and around had to offer, but it was quite boring until i got back to the hotel. The lounge with the piano playing, and once that was up i could pop in next door to the bar! Tremendous staff here. They really are, after a while (maybe because i asked for too much stuff) but i must say the whole hotel knew who i was after 2 days! Food is brilliant, a bit pricey even to my standards which are quite high, but worth a try. Rooms are great, clean and has a colonial style to it, toilets and rooms have a warm feeling, just like home. Definately staying here again next time!
Concierge was very helpful, i even got them to do some business work for me which they gladly did, but as a tourist there is really not much to do in HCMC so just have to bear in mind. Should just go back to the hotel and relax earlier!

Stayed September 2014, traveled on business
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1,122 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Singapore, Singapore
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment you pull up outside the hotel and are greeted by the door staff you know you are in for a treat. The lobby welcomes you and the reception staff were almost embarrassingly polite and professional. The room was authentic, cosy and made me think about the kind of bedroom I would like to have if I ever have country house. The view out to the pool area is lovely....better to get a room at the back of the hotel away from the crazy roads.
Throughout my stay the service was exceptional, friendly and every staff member you meet is polite and keen to ensure you are enjoying your stay. A home away from home. A drink in the lounge is a must whilst listening to the pianist. Room service is great, the food is great and the breakfast is a treat. So fresh and lots of choice and again served by the most incredible waiting staff. I was greeted by name at the most unlikely times.
This hotel proves how it can be done....it should the the number 1 hotel in Saigon. The management were present and friendly, engaging and the concierge were very helpful. Thankyou all at the hotel for making my business trip a truly memorable one. I will be back.

Room Tip: Overlooking the pool
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  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmerston North, New Zealand
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here as part of a tour while visiting Hi Chi Minh City in August. This hotel surpassed any expectations we may have had it is a fantastic place to stay, a perfect location in the middle of this interesting city. The rooms are wonderful, spacious and bright. The service is incredible and the hotel facilities all you could want. The staff are friendly and welcoming it was a wonderful experience. While it is probably more expensive than many other hotels it is honestly worth the money.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent 2 nights during a business trip in Hochiminh city. Hotel is excellent. Our room was very well appointed and comfortable. The staff was excellent and friendly. The morning breakfast buffet was wonderful. We could not fault this hotel in any way.

Stayed September 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I got to stay 1 night here free as a goldpassport member. The staff greeted me when I arrived with such enthusiasm that I felt really welcome. The receptionist escorted me to the room and explained everything in good English. The swimming was excellent, providing a free bottle of water and a towel. Most of the staff were very polite and treated me like a vip. The room was spacious and full of free amenities like toiletery sfuff. The TV was a about 40 in big and very good. The hotel must have been built in the old days as the walls are thick and pretty much sound-proof and I didn't hear any noise from nextdoor! I slept like a baby. Everthing was good!!!

Room Tip: Rooms facing the swimming pool.
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  • Stayed September 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denpasar
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic hotel in a very strategic location, perfect to explore the city. We stayed in a Park Suite King, which was well appointed although the interior design is not very innovative.

Great service from the front desk as well as the bell stand team. Nice bar and lounge and breakfast was decent. Leon the Front Office Manager arranged a fantastic excursion through the city on a Vespa for us which I would recommend.

We would love to return sometime in the future.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review, 3 days ago
Dear marcusag,

I hope you had a safe trip back home. It was my pleasure to arrange the tour for you and make you feel comfortable during your stay with us.

Our interior design is French-colonial style that explains for its timeless classic look. If you had any concern about the room set-up please let me know so that we can improve.

Thank you and I look forward to seeing you again soon.

Warmest regards,
Leon Mendels
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night during a very quick business trip and can not speak highly enough of my experience. Had the hotel chauffeur from the airport which was smooth and painless and then as a very tired traveller was then taken directly to my room which was all ready for me. Internet was fast, all the extras in the room where excellent. Gluten free bread was also available at the restaurant for breakfast which is always a bonus. If you want incredible service and luxury in a central location this is where you need to stay.

Stayed September 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review, 4 days ago
Dear abbeyjune,

Thank you for staying with us. It was indeed our pleasure to serve you and make you feel at home during your time here. I am also glad that you enjoyed the breakfast at Opera restaurant and the extra amenities in the room.

I do look forward to welcoming you again soon.

Warmest regards,
Leon Mendels
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Saigon

Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ho Chi Minh City
#1 Business Hotel in Ho Chi Minh City
#2 Spa Hotel in Ho Chi Minh City
#2 Luxury Hotel in Ho Chi Minh City
#3 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Saigon 5*
Official Description (provided by the hotel):
Park Hyatt Saigon occupies a prime location overlooking Opera House and within reach of international airport. 244 French colonial designed rooms and suites provide a cozy residential ambience. Xuan Spa offers seven private rooms, an outdoor swimming pool and a fitness studio. Two innovative restaurants: Square One, Vietnamese seafood and Western steak; Opera, all-day Italian dining venue. Ballroom and meeting facilities are elegant in design with capacity of up to 450 persons. ... more   less 
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Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt

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