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“Best of the best!!!” 5 of 5 stars
Review of Park Hyatt Saigon

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Park Hyatt Saigon
5.0 of 5 Hotel   |   2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam   |  
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Ranked #2 of 360 hotels in Ho Chi Minh City
Sydney, Australia
1 review
“Best of the best!!!”
5 of 5 stars Reviewed March 7, 2013

Park Hyatt Saigon is my #1 favorite hotel in all Hyatt brands. Since my first stayed back in 2008 for almost 4 weeks stay. I keep coming back every single year. Love everything that PH Saigon delivers to the customer. It is a WOW factor. Great management. Great service. Great hospitality. Friendly and helpful staffs. Still tempting for freshly cook-to-order buffet breakfast at Opera, a yummy & warm bowl of Pho that served us at late night on our arrival from Square One....Much much more...Words can't describe enough.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,106 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 6, 2013 via mobile

Cannot say enough to recommend the Park Hyatt Saigon. The real treasures of the hotel are the staff. Every single encounter with all hotel staff was warm, attentive and courteous. The breakfast buffet was wonderful. The chef and a large staff are on hand to bring breakfast to life with both Western and Asian tastes in mind. The fresh homemade yogurt, breads & pastries were tops on our preferences; but there was no shortage of choices! Fabulous, top notch hotel.

Stayed March 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 4, 2013 via mobile

We stayed 6 days (5 nights). Besides the Millenium Hilton and the Conrad in Bangkok, this is in our top three hotels from now on. Quiet rooms, room cleanup twice a day. Extraordinary breakfast and food. The staff is very friendly and provides super service. After our three weeks road trip through Vietnam and Cambodia this was a perfect relaxing ending. The gym is well equipped, head set, towels, fruits and water included. Free WIFI everywhere, our room did not have the 100% coverage but it was still working for surfing (not for skyping). The spa is EXCELLENT. Very professional and relaxing. The concierge service recommends good restaurants and helps you with all requests. The only bad experience we had was with the recommended tailor: 'By.fas'. It is nearby, but this is the only convenience with this tailor. One shirt and one trousers needed four sessions and i am still not satisfied. This is not the fault of the hotel and the concierge was informed. Hope that helps. There is a reason why this hotel is rated no. 1 in Saigon: because it is no. 1.

Stayed March 2013, traveled as a couple
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Reading, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 2, 2013

We have stayed in this hotel for 3 nights. Very comfortable rooms, nice pool area and friendly staff.
The location is very central with walking distance to the main attractions. If you can get a room higher up and at the back of the hotel you will get a good night sleep as it is very quiet.
The hotel is exactly what you would expect from a 5 star hotel.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Burghfield, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2013

Ho Chi Minh is a vibrant city with the organised chaos that is the norm on the Vietnamese streets. The Hotel has a classical appearance which looks stunning when lit up at night. It is in the perfect spot to walk to all of the main sights, the staff are very friendly and the restaurant is great. Having been in the Carvalle & Rex I would suggest the Park Hyatt as the perfect place to base yourself

Room Tip: 9th floor facing the pool is the perfect location
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Top Contributor
116 reviews 116 reviews
57 hotel reviews
Reviews in 47 cities Reviews in 47 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed March 2, 2013

My first trip to Vietnam and in HCM for combined work conference and leisure. Hotel is a grand colonial style hotel in the heart of old town. Opera House, Rex Hotel (the head of daily briefings from the war) and American Embassy Bldg all just a short walk away. The staff was absolutely amazing, even ran out to get a local SIM card for my travel phone and programmed it for me since I don't speak Vietnamese. The buffet dinner for our banquet the first night was one of the best meals ever at a hotel. Breakfast buffet was also fantastic, varied and everything tastes great. Would definitely stay here again when back in HCM.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 2, 2013

We stayed here for our last night of our trip around Vietnam and it couldn't have been more perfect. Centrally located and of a colonial style both the comfort and service were outstanding from the moment we checked in. Our room, a park room on the 9th floor was extremely comfortable and welcoming with a bowl of fruit and every accessory that you could have wanted. We ordered room service and were presented with 9 delicious spring rolls. 3 of each type and all equally delicious. Certainly a very generous portion for one and we were relieved that we only ordered one portion to share. Outstanding value.
What particularly impressed us was the service. we had a late flight the following day and were wondering how to use the time without getting too messy before our flight back. The city was extremely hot and we were thinking of backing out of a trip to the Cu Chi tunnels for this reason. We were reassured by Reuben on the front desk who advised us that the trip was well worth doing and that on return we could continue to make use of all the facilities including a shower and full use of the spa area. We returned from the trip, which we wouldn't have missed, and made full use of the shower, spa and had a snack by the pool.
If you get the chance ask for a luxury park room. There are only a limited number of these but for the absolutely perfect experience these rooms have there own little sunbathing area opening on to the pool area. The pool itself is surrounded by trees with orchids growing from them.
This is a luxury hotel and is worth absolutely every penny. A special thanks to Reuben and to the lovely lady (whose name escapes me) that runs the room service and pool bar for taking the time to chat to us.

Room Tip: ask for a luxury park room
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Saigon

Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ho Chi Minh City
#1 Business Hotel in Ho Chi Minh City
#2 Spa Hotel in Ho Chi Minh City
#2 Luxury Hotel in Ho Chi Minh City
#3 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Saigon 5*
Official Description (provided by the hotel):
Park Hyatt Saigon occupies a prime location overlooking Opera House and within reach of international airport. 244 French colonial designed rooms and suites provide a cozy residential ambience. Xuan Spa offers seven private rooms, an outdoor swimming pool and a fitness studio. Two innovative restaurants: Square One, Vietnamese seafood and Western steak; Opera, all-day Italian dining venue. Ballroom and meeting facilities are elegant in design with capacity of up to 450 persons. ... more   less 
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Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt

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