I have been staying at this hotel for several years for business. It is very beautiful and charming but the service has gotten very poor. They are constantly out of wine in the lobby and they don't seem to understand basic service. ie:if you order anything they say "just one?" like i'm going to order myself 2 glasses of wine. The staff at breakfast is attentive but at all the wrong times- they ask if you want coffee 5 times but then don't bring it. I'm really nitpicking here because I love this hotel but they need to get the service back to where it was when they opened.
- Official Description (provided by the hotel):
- Park Hyatt Saigon occupies a prime location overlooking Opera House and within reach of international airport. 244 French colonial designed rooms and suites provide a cozy residential ambience. Xuan Spa offers seven private rooms, an outdoor swimming pool and a fitness studio. Two innovative restaurants: Square One, Vietnamese seafood and Western steak; Opera, all-day Italian dining venue. Ballroom and meeting facilities are elegant in design with capacity of up to 450 persons. ... more less
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- Also Known As:
- Park Hyatt Saigon Hotel Ho Chi Minh City
- Hyatt Ho Chi Minh City
- Ho Chi Minh City Hyatt