We found Madame Cuc's Hotel 127 through Lonely Planet and booked direct with the hotel via email. A day before our arrival, we headed over to the hotel to confirm our reservation and make sure things were in order. (we were staying somewhere 10 times the price for the previous 2 nights).
We were greeted with very friendly staff who made us welcome and offered us cold drinks, which was a welcome relief from the heat outside. We couldn't get to see the rooms that day (because they were full), but next day when we checked in, we certainly weren't disappointed. The rooms were basic, but we found them very clean and tidy.
We enjoyed their free breakfast each day (even though it was only a breadroll with jam or noodles, but that was OK; the tea and coffee was good) and we welcomed their free dinner also on 2 nights. After we had been out sightseeing and doing day tours 2 days running, to come back to the hotel and have dinner available just made it all too easy.
Rooms were equipped with large bed, air-con, TV, fridge and ensuite. It didn't have an elevator, so if you don't like stairs, then this may not be the place for you... but they do have an electric winch to help get your luggage up the few flights of stairs, so that was a help. The hotel is in the backpacker area, which means nightclubs and lots of activity late at night. We found we were so tired after all our exploring that we had no trouble sleeping at night. There was
a bit of noise one night, but, I ended up sleeping through it.
We only paid approx US$18 per night for a room in this hotel and it is certainly better than most "backpacker" places that we have seen or stayed at for the price. The rooms were even serviced each day, which we did not expect for the price. Considering we spent around $190p/n for the 2 nights prior at another hotel, which was very nice indeed, I don't feel the need to spend that sort of money again on a hotel in Vietnam.
Madame Cuc has 3 hotels in the one street, but most of the meeting & greeting is done at Hotel 127. The staff could be forgiven if they perhaps asked you the same question twice or maybe overlooked a request. They probably deal with hundreds of people each week. They are extremely busy and work very long hours - like most of the vietnamese people we encountered. I run small guesthouse in Australia
and I know I've asked some of my guests the same question more than once - and we only have 3 rooms! They have 3 hotels and do an excellent job - and always with a smile........
We didn't find the staff pushy at all, on the contrary, we found them
enjoyable! We had a good time at this hotel and would not hesitate to
stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.