Our family arrived at midnight, so we booked the shuttle bus from Airport to hotel, it's really expensive and not worth ! May be they can arrange free or reasonable price for all hotel guest. When we arrived front desk, one of the staff served us and try to asked us to upgrade to Execetive floor for two rooms, I refused ! Then he said he can only arrange two rooms in different floor for us !!! It's made me very angry & upset ! As we need to running up & down to talk & share my two daughters' stuffs ! It's really bad arrangement & so strange that we can change to the same floor on the 2nd morning by the other staff !!! Please try to treat your guest well & convenience ! Thanks !
- Also Known As:
- Hotel Windsor Plaza
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