For a hotel that advertises as a 'four star' they gave a very good service as being much more. At check-in the staff were extremely helpful and made sure that you were aware of all the facilities and locations. Within minutes of being in the room, bags arrived.
The room itself was on the smallish side: if travelling with two people only room for one bag on a shelf. The extras (shampoo etc) were of good quality and the shower had great pressure. The privacy of the two sided glass was a great idea.
We had breakfast included (buffet style). It was a wonderful spread with plenty of choices without waiting.The staff were attentive and quick to clear your plates and fill up the tea/coffee.
It is not located in a busy part of town which we enjoyed, but taxi is not expensive (the most we paid $4US) or if you enjoy walking it is all walking distance.
Overall, the service from all the staff was fantastic and could not fault, with the rooms being excellent too, although smallish. My partner who loves coffee found the bar to have the best coffee since arriving in Vietnam.
We would certainly stay here again whether passing through or for a few days.
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