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“Close to the best bars, restaurants and shops” 3 of 5 stars
Review of Hotel A&EM Hai Ba Trung

Hotel A&EM Hai Ba Trung
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Hotel A&EM Hai Ba Trung
3.0 of 5 Hotel   |   46 - 48 Hai Ba Trung St., Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam   |  
Hotel amenities
Ranked #165 of 369 Hotels in Ho Chi Minh City
London
Top Contributor
50 reviews 50 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
73 helpful votes 73 helpful votes
“Close to the best bars, restaurants and shops”
3 of 5 stars Reviewed May 2, 2014

We moved to this hotel from elsewhere as its location is fantastic for quick access to the best shops, bars and restaurants. We were upgraded so we didn't experience the the tiny room, and overall the room was well designed with quirky furniture and a panel to control all the different lights which confused me no end. The service was not unpleasant but we never saw the same person twice at the front desk, so it felt very impersonal, and the breakfast was poor, with food either cold or having run out completely, so we had to ask for things to be replenished on several occasions.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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29 reviews from our community

Traveler rating
    3
    15
    8
    2
    1
See reviews for
3
11
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Washington, DC
Top Contributor
148 reviews 148 reviews
72 hotel reviews
Reviews in 74 cities Reviews in 74 cities
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed December 26, 2013

A & Em Hai Ba Trung is a comfortable, reasonably priced tourist hotel in central HCMC. The rooms are small, but the bed is comfortable, the room is clean, great shower in the bathroom. Service is great and there always was at least one person around who spoke English well. I arrived early, about 830 am and although my room wasn't ready (which is understandable), they had it made up for me within 30 minutes. When I asked about a SIM card for my phone, one of the bellmen went out and got one for me and installed it -- cost less than $10, so even if the bellman or hotel made some money on it, the price was reasonable.
Location is great, within a half block of the big, expensive hotels, easy walking distance of major tourist sites, restaurants, etc.
Good breakfast, plentiful, tasty, Asian and western entrees available.
There are multiple A & EM hotels -- not sure how the others are, but this one is fine.

Room Tip: I think all of the rooms in this hotel have windows, but not sure, maybe not on the lower floors. I...
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jakarta
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 3, 2013 via mobile

Although room is abit small.. but it was very comfy and clean. Service was great. When we went back there the 2nd time after our travelling to central vietnam, the hotel at this location didnt have 2 small rooms for us. So they arranged for us to go to their other branch which was not far from this one.

they arrange taxi for us and gave us excellent services until we get our rooms on the 2nd branch.

They have a few branches in the city. I think all of them are located pretty central and near the market. It was a very convenient place to stay for a relatively great price.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Thành, null, Vietnam
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 8, 2013

did expect huge on this hotel since there were loads of good reviews hotel flowing around on internet and the hotel images seemed really nice as well. Yet, to my horror, the room i booked looked exactly like on the photo id seen before, but its incredibly ... small, feel like i was staying in a boutique post box!! Immediately asked for an upgrade (and defly with extra charge) and they gave me an executive deluxe, merely 1 or 2 meter square wider than my previous room. Anyway, its a lot better and fresher with a big window looking down the street. The bed was soft and the pillow was just fab. the bathroom was fine with a lovely jacuzzi bathtub. And the best thing was the wifi, probably one of the fastest speed you would ever have in vietnam.
Never got the chance to have breakfast since they already wrapped things up at 8:30am but a guy i met on elevator said never bother to come down again!

Room Tip: Room on the back of the building would have less noise in the morning.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Łódź, Lodz, Poland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2013

We stayed two nights and then came back for a third night. The best service we've ever experienced in a small hotel. The staff is amazing - most friendly and helpful.
We only ate at the breakfast buffet but it was very high quality and a nice assortment. As of this date they don't yet have a full working kitchen and other meals are apparently delivered from one of their other nearby hotels.
The rooms are very nice although the bathtub/showers are a little awkward.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne, australia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2013

Have stayed a few times now, and it's always been excellent.
Haven't experienced the room size problems of others as I love large bathrooms and spa bath, so always go for the VIP A room, check their website and you'll see what I mean.
My traveling partner had a spa bubble bath most nights an just loved it. We even shared the bath one night and could have easily fitted another couple.
The room was cleaned and spotless every day, the service provided by front desk and room staff faultless. H for varying needed was immediately provided.
The view out onto the street and across the city great...
The best of all, the bed.... Superb!!!!
There may be better value for money with a huge bathroom but I'm yet to find it.
I've stayed elsewhere including Park Hyatt in HCMC so have seen others...

Room Tip: Pay more for a VIP or VIP A room...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattaya, Thailand
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 14, 2013

Pro's:
- Great location
- Big enough room with ensuite tub (Executive Double Room)
- Free and fast WiFi

Con's:
- Room smelled of tobacco upon entering, stench was gotten rid of later on
- Hot water in room was working only at times, mostly being just a little better than cold
- Room service seems to work on random times, and even then it's slow and the food is cold
- Staff didn't speak that much English at all

Overall for the price of $416 for 7 nights this hotel is barely acceptable, but I'm sure there would be worse options around.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel A&EM Hai Ba Trung

Address: 46 - 48 Hai Ba Trung St., Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #165 of 369 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel A&EM Hai Ba Trung 3*
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