The hotel has a huge lobby with plenty of areas to relax. The rooms are a little tired, but comfortable and everything works. Easy walk to nearby downtown attractions, yet out of the noise of the centre. The river view is industrial - dry dock, cargo ships being repaired, but actually quite interesting. (and quiet -well soundproofed rooms).
Staff were excellent, really friendly and helpful. We had New Year's Eve dinner - it was amazing. They went all out - non stop entertainment, free flowing food and drinks - nothing ran out, the food and drink truly kept on coming. We liked the hotel so much that we went back there for our last night instead of flying straight home.
Unfortunately the spa was closed for renovation, but there are places nearby for a massage.
Breakfast was a huge range to choose from. Free shuttles to various locations. They have a small book at concierge which contains many useful tips - eg which taxi companies are more reliable, what to see etc.
We will be back.
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