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“Great Location, close to attractions” 4 of 5 stars
Review of Lotte Legend Hotel Saigon

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Lotte Legend Hotel Saigon
4.5 of 5 Hotel   |   2A - 4A Ton Duc Thang St, District 1, Ho Chi Minh City, Vietnam   |  
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Ranked #7 of 396 Hotels in Ho Chi Minh City
Adelaide, Australia
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Location, close to attractions”
4 of 5 stars Reviewed January 9, 2013

The hotel has a huge lobby with plenty of areas to relax. The rooms are a little tired, but comfortable and everything works. Easy walk to nearby downtown attractions, yet out of the noise of the centre. The river view is industrial - dry dock, cargo ships being repaired, but actually quite interesting. (and quiet -well soundproofed rooms).
Staff were excellent, really friendly and helpful. We had New Year's Eve dinner - it was amazing. They went all out - non stop entertainment, free flowing food and drinks - nothing ran out, the food and drink truly kept on coming. We liked the hotel so much that we went back there for our last night instead of flying straight home.
Unfortunately the spa was closed for renovation, but there are places nearby for a massage.
Breakfast was a huge range to choose from. Free shuttles to various locations. They have a small book at concierge which contains many useful tips - eg which taxi companies are more reliable, what to see etc.
We will be back.

Room Tip: Try for high floor river view.
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,047 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
Bangkok, Thailand
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 9, 2013 via mobile

We stayed 2 nights and found our stay very pleasant. The rooms are spacious with nice amenities. Since we traveled with young children, we were given connecting rooms, which was very nice. It's true that the front desk staffs seemed aloof and unfriendly, but it may be a cultural thing. They're trying to maintain professionalism.

The breakfast buffet is pretty good, can't complain. The only complaint I have is the water pressure in the shower. Ultra strong and the shower head is not position in a way that is efficient. Other than that, we had enjoyed staying here.

The location is convenient and taxis are easily accessible everywhere. We would come back and recommend this hotel.

Stayed January 2013, traveled with family
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Melbourne, Australia
Level Contributor
180 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed January 7, 2013

We stayed one night at Legend and on first impressions it is a flashy 5 star with all the amenities a business or leisure traveller would desire. However, from check in to check out we realised that its very showy, but lacking in genuine service. This hotel appears to target a specific clientele and this was evident at breakfast when we were offered the option of a smoking section - which was a first. The breakfast buffet definitely leaned towards the Asian offer & dirty bowls and cups with lipstick on them made it all feel a bit grimy. The restaurant overlooks the pool which is dated and not at all inspiring. Rooms are large, with the biggest bed I have ever seen in a hotel room - I think it was 2 doubles put together. Bathrooms are nicely appointed with an electric toilet with heated seat and built in bidet which have a novelty value. Encounters with staff at checkin - checkout, room service and breakfast were functional but not friendly. I'd stay at the Caravelle over this hotel any time.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed January 6, 2013

Pros: The hotel was clean, is in a good location in District 1 (an easily walkable 500 meters away from the craziness of Dong Khoi), and offers nice sized rooms with strong water pressure. We stayed on the 11th floor facing the river and heard almost zero street noise during the night. Location-wise, it's great and around 140,000 vnd from the airport. Surrounded by lots of restaurant and massage options.

Cons: Front desk staff not very knowledgeable, furniture & decor throughout the hotel (room, lobby, restaurant) is dated and looks worn, and isn't very consistent with how they treat all their customers. We spoke with a few other families staying at the hotel and they were offered fruit plates and drink tickets upon arrival... but nothing for us. Maybe because we booked through a travel agent?

Summary: I have no idea what the rack rate for a room here since we used British Airways miles to pay for our stay. We didn't expect much, and the hotel delivered exactly that I probably would not stay here again unless the rate were around US$100/night.

Tip 1: Do NOT go to a massage place called Bally Spa/NuSkin - very sketchy.
Tip 2: There's a great outdoor BBQ/hot pot right next to the hotel - take the 'city entrance' exit from the hotel. I think it's literally called "BBQ/HOT POT/BEER" (in capital letters)

Room Tip: No street noise on the 11th floor, even though we were facing the street/river.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 5, 2013

This is a good business class hotel, within walking distance of all major sites, and with the added bonus of outdoor space / swimming pool and a view on the river. Great hotel. Good food. xxxxxxxxxxxxxxxxx

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 2, 2013

On waterfront with river views. Nice rooms. Big swimming pool. Quiet oasis after noise of the duty. Walking distance to many bars and clubs. Staff fun and helpful. Booked a city tour for $25 which took us to war museum, post office, Norte dame cathedral and drive around the city. You must have a drink at the top of the Rex hotel just up the road - expensive but worth it!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Scotland
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed January 1, 2013 via mobile

My husband and I stayed here on New Year's Eve and New Years Day. We treated ourself to the more expensive Executive floor with executive lounge - including drinks and High Tea etc

The hotel itself is lovely and the decor very pleasant indeed. Staff very friendly and helpful in general. There was one waiter in the executive lounge who blatantly walked away half way through my husband asking him a question and was rude throughout. The rest of the staff in the lounge were lovely though.

I did have issues with the lounge though. We had paid quite a bit extra as we are on our honeymoon and wanted to be able to relax. Frequently the high tea buffet went dry and there were empty dishes for a long time- this did leave people feeling awkward and rushing to get there before everyone else. New year was clearly very busy and they had not really adapted to or accounted for this in my opinion.

To me the idea of an Executive lounge suggests business travellers and adults looking for that little bit extra. I was very shocked therefore to be woken by screaming children running up and down the Executive floor before 8am. When i say screaming I mean SCREAMING for at least 5 or 10 minutes before their parents did anything to stop it. These children and others were often in the lounge creating noise and basically ruining what for us was supposed to be a relaxing place which we had paid extra for. Not really the hotel's fault, but my suggestion would be to have an area for over 16 only. Kids don't need to be in Executive Lounges. Or, at the very least have some rules!

Breakfast buffet was very nice with a great choice. Pool area nice too though didn't really use it.

All in all a very nice hotel. Looks 5 star but probably more like 4 based on our experience.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Lotte Legend Hotel Saigon

Address: 2A - 4A Ton Duc Thang St, District 1, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 396 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lotte Legend Hotel Saigon 4.5*
Number of rooms: 283
Official Description (provided by the hotel):
Fronting the scenic Saigon River and only 3-5 minute walk to famous Opera House, Dong Khoi Street and Le Thanh Ton Street for shopping, dining and entertainment, Lotte Legend Hotel Saigon, the most beloved 5-star hotel in Ho Chi Minh City, combines natural beauty and sheer opulence to provide the best for the discerning traveler. The breathtaking resort-setting and its distinctive architectural interior gives a feeling of luxury and tranquility. A legendary hotel inherits good and ancient Vietnam with garden falls, pond and fountain. The top pattern of the bronze drum, symbol of the sun, from ancient times, frames the entrance of guest rooms. The twelve horary signs in the atrium, the lobby surrounded by colonnades and the giant horse sculptures all of which induce you to meander in the space of the hotel. ... more   less 
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