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“A real indulgence!” 5 of 5 stars
Review of Sheraton Saigon Hotel & Towers

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Sheraton Saigon Hotel & Towers
5.0 of 5 Hotel   |   88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam   |  
Hotel amenities
Ranked #27 of 371 Hotels in Ho Chi Minh City
Mendips, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A real indulgence!”
5 of 5 stars Reviewed February 11, 2009

What a beautiful hotel. Stay at this hotel and treat yourself to a a truly wonderful stay.

My party of 10 stayed at the SS for 7 nights. The Delux rooms are fantastic; great square meterage, tall ceilings and wonderful fittings particularly in the bathroom. An extremely comfortable stay.

The location is very central with many places to eat and shop within an easy 5-10 minute walk.

The staff were superb; very welcoming and helpful. The room service was great too; a varied menu with meals delivered promptly and presented wonderfully.

My only gripe was the swimming pool. It was freezing cold on the two days we decided to use it. A real shame as the children and I looked forward to using it. Clearly this is a design rather than weather issue as the pool is shaded by three towers (two of which are the SS) so any chance of the sun warming the water during the day is remote.

Overall, I recommend this great hotel without hesitation and will definitely return.

  • Liked — The class and opulence of the staff and hotel environment
  • Disliked — Cold swimming pool!
  • Stayed February 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,152 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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UK
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 8, 2009

This hotel is a must to try, Great location and fantastic service. I love the Club on the top floor of the hotel with it's fantastic view of the city. It is also, a bar and a a place to relax if you wanted a quieter evening.

The breakfast in Sheraton is lovely and wonderfully selected for individual taste. The manager very friendly and helpful.

Near and around the hotel are some great reasonablt priced restaurants. They also, prepare you a big boxes of takeaway breakfast if your flight is very early in the morning and quite likely you are not going to make it to the breakfast buffet. I love the place,the service and the staff! I will deffinitely stay in Sheraton Ho Chi Minh again.

  • Stayed February 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walsall, United Kingdom
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 4, 2009

Absolutely great hotel. The lobby is absolutely gorgeous (as well are the afternoon teas served there). The rooms are large and comfortable and the staff are really helpful and friendly.
The resturant at the top of the hotel served probably the best meal I have ever eaten (Kobe steak and chocolate souffle - not together). We would definatly recommend this hotel and would go out of our way to stay there when in the area again

  • Liked — The resturant
  • Disliked — Nothing
  • Stayed September 2008
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 1, 2009

We upgardede to a one bedroom suite in the Grand Tower - highly recommended, and good value considering the amenities of the Grand Tower Lounge.

Our 21st floor suite had it all, and a spectacular view.

The staff were amazing, friendly, responsive, and made everything a pleasure.

The Grand Tower Lounge is a "hotel within a hotel" - you can check in adn out, away from the bustle of the main lobby, complimentary breakfast (excellent), complimentary tea time, complimentary happy hours (three hours of complimnenary top-shelf cocktails/wine plus cooked to order appetizers like minute steak on bok choy with hollandaise).

You can't go wrong at this centrally located luxury hotel.

The spa is first rate.,

  • Liked — Everything was perfect - and delivered with a smile - twice daily housekeeping
  • Stayed December 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, CA
Top Contributor
72 reviews 72 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed December 25, 2008

A very enjoyable hotel....comfortable room in all aspects......the bed, the shower, the size of the accommodation and the excellence of the entire staff including the concierge desk.

Have fun walking the streets....approx. 10 million people and 5 million motorcycles.

We ate at the following restaurants: Square 1....B+, Quan Au Ngon (fun place....a real experience) A, Temple Club B+

  • Liked — Comfort of the room
  • Disliked — No complaints
  • Stayed November 2008, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 17, 2008

We had a fabulous 6-night stay at this hotel. The service was great. The staff was wonderful, especially the pool attendants and everyone in Saigon Café where we had breakfast. We were treated like royalty the entire time that we were at the Sheraton. Anytime we asked for anything, we got within minutes, and always with a genuine smile. I had emailed ahead with requests and everything was set up in the room just as I had asked.

The hotel is in a great location. The rooms are comparable to other 4-star hotels we’ve stayed in. The bathroom is nice, lots of marble, with a separate shower and tub. We were on the 19th floor, which was one of the floors for Starwood members, and had a great view of the river and the city. We had a welcome fruit plate and daily complimentary bottles of water. Our room was always cleaned by noon, and there was also nightly turndown service. The breakfast spread was good, not the best we’ve seen, but definitely better than other places that we stayed at during this trip. We had also walked by the Caravelle and the Park Hyatt and never felt like we wanted to be anywhere else during our entire stay.

The only downside is that the Sheraton was not cheap. I had also stayed at the Renaissance during this trip, at a really great rate, much lower than the Sheraton’s. Although the Sheraton has a slightly better location and room, we had an equally enjoyable stay at the Renaissance. After staying in both places, I have to admit that the difference at the Sheraton was not worth paying double the price of the Renaissance.

  • Liked — service
  • Disliked — price
  • Stayed November 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 16, 2008

The Sheraton Saigon is a typical western Sheraton Hotel in the heart of Saigon's District 1. If you've ever stayed at a high-end Sheraton anywhere else in the world you'll know what to expect here, but in the end that's a clean room with high standards and excellent service.

  • Stayed December 2008
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Ho Chi Minh City
#11 Spa Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#15 Luxury Hotel in Ho Chi Minh City
#16 Family Hotel in Ho Chi Minh City
#18 Business Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
Official Description (provided by the hotel):
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton

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