I stayed there for three nights from 14 - 17 March, 2014 during my business trip.
The trash bin next to the writing desk was cleared only on the third morning of my stay. The location of the trash bin inside the toilet was in an unapproriated location under the sink that your face towel will touch the bin easlier if you wanted to pull out the bin to throw paper into it. No replenished of shower cap after i used on the first night, it was replensihed only on the third morning.
The cleanliness needs improvement as many of the promotional flyers are full of writing or with wet martks that were still not replenished.
The coffee in the Level 1 Cafe was not hot, I would say it is room temperature only. Service was slow and food counter was not always with staff on station, specialy the Vietnamese noddles counter that was alwyas no staff station there.
The door man and the door lady were very good service and greeted us with a pleasant smile whenever we went out or came back.
The message light on the in room telephone set was flashing from the day of I checked in till I checked out, although I called the telephone operator to check on any message but was responded of no message for me, strange!!!
Good location at the center of the city and easy access to any sightseeing locations.
- Official Description (provided by the hotel):
- Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more less
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- Also Known As:
- Sheraton Saigon Hotel And Towers
- Sheraton Ho Chi Minh City
- Ho Chi Minh City Sheraton