We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 324 Ho Chi Minh City hotels

Sheraton Saigon Hotel & Towers: Traveler Reviews

5.0 of 5
88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Hotel amenities
Sheraton Saigon Hotel & Towers
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Sheraton.com
and 9 more sites!
86%
Ranked #17 of 324 hotels in Ho Chi Minh City
Most recent review
5 of 5 stars Reviewed December 16, 2012
lopezbiker Bellingham, Washington
Write a Review

774 reviews from our community

Traveler rating
    374
    289
    77
    27
    7
See reviews for
Families
109
 
Couples
243
 
Solo
59
 
Business
209
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bellingham, Washington
Top Contributor
74 reviews 74 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
“Great hotel in a central location”
5 of 5 stars Reviewed December 16, 2012 via mobile

We stayed 3 nights in the grand tower. The room included breakfast and club tower access. Our room was on the 23 rd floor with a great view of the river and city. The room was wonderful and amenities at the club lounge were excellent, soft drinks and coffee during the day and appetizers and drinks in the evening. There is a fitness area and pool available to guests. The hotel is centrally located for seeing the sights and shopping. There are several restaurants in the hotel and an outdoor bar on the top floor of the other tower.
Everyone at the hotel was very helpful.
We used Starwood points and paid minimal to upgrade to the grand tower.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
Ask lopezbiker about Sheraton Saigon Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
December 18, 2012
Dear lopezbiker,

Thank you for taking the time to post your review and for choosing to stay here at the Sheraton Saigon Hotel & Towers.

We are so thrilled to hear that you had an enjoyable stay with us. We greatly appreciate your feedback and we have certainly shared it with all our associates to show them that their efforts are recognized by our guests.

Thank you once again for your wonderful comments and we look forward to welcoming you back here at the Sheraton Saigon Hotel and Towers on your next visit to Vietnam.

Sincerely,

Corina Black
Director of Sales and Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Club rooms are good!”
4 of 5 stars Reviewed December 12, 2012

Got upgraded to a club room for my last stay and it was much better than the normal room for my last stay. Had a small kitchen and also a comfy sofa. The closet still looks a bit old fashioned but overall it was a great stay! Surrounding area also has lots of food - Pho 24 and also good coffee is within a 5 min walk.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by DorisChin for Ho Chi Minh City
Ask DorisChin about Sheraton Saigon Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
December 18, 2012
Dear DorisChin,

Thank you for staying with us and for sharing your valuable comments.

We are delighted to know that you enjoyed your stay in our Club rooms and you found our location convenient.

We trust you will once again back to Sheraton Saigon Hotel & Towers when the travel brings you back to Ho Chi Minh City.

Best wishes,

Corina Black
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BANGALORE
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“GOOD CENTRAL BUSINESS HOTEL”
4 of 5 stars Reviewed December 11, 2012

The Sheraton Saigon hotel is very centrally located in Ho Chi Min city, it is in a business district which is in a good shopping district. It is located in the central part of town which is close to all kinds of pubs,discs and eataries. The opera is just a 5min walk from the hotel. High end shopping malls like PARKSON, WINCON and DIAMOND PLAZA are all in a matter of 15 mns walking distance from the hotel. The rooms are quite spacious and the bath room is also quite spacious with separate shower area. The breakfast spread was quite huge the only problem was there was hardly anything for pure vegeratarian people except this everything else is very good.

Room Tip: Request rooms on the higher floors which has an excellent view of the road which looks very nice in...
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ARUN63512 about Sheraton Saigon Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
December 18, 2012
Dear ARUN63512,

Thank you for sharing your feedback.

We are glad to know that you enjoyed the location of the hotel but I am sorry that we failed to meet your expectations regarding vegetarian dishes. On your return, please let us know and we will certainly try and assist you with other vegetarian options.

Once again, thank you and we look forward to the opportunity of welcoming you back to the warmth and hospitality of the Sheraton Saigon Hotel and Towers.

Warmest regards,

Corina Black
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“Nice Hotel”
4 of 5 stars Reviewed December 9, 2012

We stayed here on our final night visiting Vietnam before flying home. It was a reasonable hotel with friendly and helpful staff, however, there was some building work going on that produced a reasonable amount of noise. We asked to swap rooms to escape the noise but it made very little difference.

Apart from the noise, the rest of the stay was very pleasant. The rooms were comfortable and the room service was nice enough. The breakfast in the morning was absolutely fantastic - there was a vast choice and all very tasty.

I would certainly recommend the hotel to anyone. Would have given it 5/5 had it not been for the noise, although this wasn't necessarily their fault so perhaps I am being overly harsh with the rating.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Harry P about Sheraton Saigon Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
December 17, 2012
Dear Harry P,

Thank you for your valuable comment and we are pleased to know that our associates were able to provide you with friendly and efficient service.

We have noted your comments regarding the noise in your room. Please accept our sincere apologies for any inconvenience this may have caused during your stay.

Yours sincerely

Corina Black,

Director of Sales and Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
calgary
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“great location for seeing the sights”
4 of 5 stars Reviewed December 6, 2012

A first rate hotel which will meet all of your requirements. Go to the roof top bar for a stunning view of the City at night. Lovely pool area. Front desk was very helpful and provided early check in. Very good buffet breakfasts and lunches

Room Tip: consider a room at the end with a river view
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by kcreek for Ho Chi Minh City
Ask kcreek about Sheraton Saigon Hotel & Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
December 11, 2012
Dear kcreek,

Thank you for staying with us and sharing your wonderful comments.

We are delighted to hear that you had a good experience at our hotel in term of hotel facilities, the food we offered as well as our helpful associates.

We hope to see you again soon here at the Sheraton Saigon Hotel & Towers.

Warmest regards,

Corina Black
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Sheraton Saigon Hotel & Towers
Check-in Check-in Check-out Check-out
 
 
Hotel Nikko Saigon
Great value on a similar hotel
Ho Chi Minh City, Vietnam
4.5 of 5 stars 407 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Ho Chi Minh City
Romantic
Ma Maison Boutique Hotel
Ma Maison Boutique Hotel 4.5 of 5 stars 307 reviews
Good for business
New World Saigon Hotel
New World Saigon Hotel 4.0 of 5 stars 465 reviews
Near the beach
Cassia Cottage - The Spice House
Cassia Cottage - The Spice House 4.5 of 5 stars 441 reviews
Near the beach
Beautiful Saigon 3 Hotel
Beautiful Saigon 3 Hotel 4.5 of 5 stars 507 reviews
Show Prices ABS:HotelCheckRates-d1547471?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d302784?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d678212?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2218493?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Ho Chi Minh City hotels
Park Hyatt Saigon 4.5 of 5 stars 765 reviews InterContinental Asiana Saigon 4.5 of 5 stars 809 reviews Hotel Nikko Saigon 4.5 of 5 stars 407 reviews Lotte Legend Hotel Saigon 4.5 of 5 stars 479 reviews
Show Prices ABS:HotelCheckRates-d577218?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1465027?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2244762?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d306225?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 324 hotels in Ho Chi Minh City, ranked by popularity

Been to Sheraton Saigon Hotel & Towers? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Saigon Hotel & Towers

Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Saigon Hotel
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Sheraton Saigon
Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar/Lounge Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Ho Chi Minh City
#10 Luxury Hotels in Ho Chi Minh City
#13 Family Hotels in Ho Chi Minh City
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in the heart of Ho Chi Minh City’s vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a haven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Starwood APAC, Booking.com, Cheap Tickets, Agoda, Venere, Olotels, Otel, Tingo, HotelsClick and Hotels.com so you can book your Sheraton Saigon Hotel & Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Saigon Hotel & Towers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Saigon Hotel & Towers
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices