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“Not Really a Five Star Experience” 3 of 5 stars
Review of Rex Hotel

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Rex Hotel
4.5 of 5 Hotel   |   141 Nguyen Hue Blvd | District 1, Ho Chi Minh City, Vietnam   |  
Hotel amenities
Ranked #32 of 362 Hotels in Ho Chi Minh City
Cincinnati, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Not Really a Five Star Experience”
3 of 5 stars Reviewed November 20, 2012

The hotel has a lot of things going for it including the location. We were in a rennovated room but it was still dark and dingy. The bathroom was nicely appointed but the water pressure and temperature in the shower were variable. We had the same experience as some of the other reviewers in being given wildly inaccurate directions and time to destination on restaurants. The drinks at the Rex bar were great. We had a breakfast buffet package...again, it wasn't horrible but not even close to the Softel we stayed in at Hanoi. It was the first hotel on our trip that didn't have soya milk or some other non dairy alternative. Laundry service was fast and efficient. We are fine on the whole water conservation thing and will happily reuse towels, etc., but requested some clean face clothes after two days and got the old, clearly soiled ones neatly folded up in the bathroom vanity. This wouldn't be my choice for a return visit hotel.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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1,143 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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uk
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 20, 2012

Arrived to find we had been upgraded due to a mistake by the hotel. Had a lovely big suite around the inner courtyard so it was lovely and quiet. The staff were very friendly and helpful. The room was comfortable (expecially the beds) and clean. Sadly, as at lots of 5 star hotels the prices for drinks particularly were on the steep side but what can you say whenon the rooftop terrace bar - the home of the 5 o' clock follies?
Lovely breakfast included thought the coffee was not good.
Great spot and good location for getting around.

Room Tip: opt for courtyard room - no view but quiet
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkwall, United Kingdom
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 20, 2012

I have just enjoyed a week at The Rex. It is a superb hotel. As soon as I set foot through the door I was struck by the calm, good taste, relaxing ambience, and friendliness and professionalism of the staff.
Our room, facing the inside courtyard, was spacious, quiet, comfortable and well-equipped. We enjoyed some of the best sleep ever on holiday, aided by the large comfortable beds and quality pillows.
The breakfast buffet is extensive and good quality (with plenty of choice for Europeans).
When I broke a suitcase lock the concierge staff were prompt and inventive in finding a solution.
I would find it hard to fault my stay at the Rex. If I travel to HCMC again I will certainly return there.

Room Tip: Ask for a quiet room with windows facing into the courtyard
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern England
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 19, 2012

This hotel is in the most perfect location in Saigon, and is convenient for most tourist sights and good restaurants. The entrance is impressive, and we expected something special at what has been regarded to a 5 star hotel. However, we were very underwhelmed with our junior suite - it was damp and dark - so dark we looked behind sliding doors expecting a balcony rather than a wardrobe! As we had three nights booked we asked to move the next day, and , after some deliberation we moved to another room, but whilst it's size was similar we had to pay a surcharge, as it was deemed a better room. It seems some rooms have been refurbished, and our new room was lovely - just a pity our original junior suite was so awful.
This hotel seemed stuck in time - it has a fabulous history to build on, but fails to attract a younger clientele. Drinks on the rooftop were in a marvellous setting, but with live singing belting out 'Dancing Queen' it really wasn't current, and couldn't rival some of the other places we found nearby.
The staff were helpful, but didn't seem to be able to offer a lot of flexibility.
Compared to other hotels we stayed in, it was a little disappointing.

Room Tip: Ask to see your room first . But avoid 232!
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 13, 2012

I am currently staying in this hotel and booked based on all the reviews I had read but now I am here I think it is grossly over priced and full of toffee nosed people or older retirees! the bar is lovely but again overrated and over priced if you like to listen to music from the 1960s or to serenade you to sleep then this is the bar for you! And such a shame cause this bar could make a killing and cater to the needs of everyone rather than a certain type of clientele after all were in vietnam a true melting pot! I have stayed in many hotels over the years and would not rate this any better than the hotels you can pick up for $60 as oppose to the 150-200 you could pay staying here! yes the staff are lovely and so is the hotel but for the price and what else is around I won't be staying here again. For the business traveller or middle age and older perhaps is the perfect hotel! new wing is nicer than the old wing but don't be fooled by balcony that it is not!

Room Tip: make sure you try and stay in the new wing
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surbiton
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 9, 2012

I travel to Vietnam 4 to 5 times per year and stay at the Rex Hotel each time and my last trip was in October. The welcome I received from the staff made me feel very much at home and they were always smiling and friendly. The rooms are very comfortable, good television channels, nice walk in shower and a really comfy bed. The self service buffet is varied and tasty and the coffee, especially Vietnamese style will certainly get you ready for the day ahead. The guest relations team are great helping me with my business requirements and the location is top notch right in the centre of Saigon and a great new shopping centre has just opened opposite so great for shopping. You must try the roof top bar, an iconic part of the Saigon skyline and a great place to have an early evening meeting with a Saigon Beer. Overall, great value for money, looking forward to the next trip.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bentonville, Arkansas
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 8, 2012

For context I have stayed at some of the best hotels in the world and by saying that you will know I have also stayed at some of the worst.

I am amazed that REX is listed at #47. I was at the property in October of 2012 for 4 nights on business.

I found the property to be excellent. The staff was wonderful. The breakfast had something for everyone and was excellent quality. And for all of this the price was cheap.

I cannot think of any better value I have ever had. Historic, classic, well appointed, great people. I will stay here again.

Room Tip: Some rooms have a sidewalk right outside which you would want to avoid. Also, while a bit noisy, the...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rex Hotel

Address: 141 Nguyen Hue Blvd | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Ho Chi Minh City
#14 Romantic Hotel in Ho Chi Minh City
#18 Luxury Hotel in Ho Chi Minh City
#20 Business Hotel in Ho Chi Minh City
#24 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rex Hotel 4.5*
Number of rooms: 159
Official Description (provided by the hotel):
Strategically located at the heart of Ho Chi Minh City, with 159 sheer luxury rooms and suites, 5 restaurants & bar and 9 distinctive function rooms, caters to all your corporate needs with a full complement of facilities & services for your events. Totalling 2,580sqm of meeting & banquet spaces, includes pillarless Lotus Ballroom with pre-function area; all equipped with the latest audio-visual technology, complimentary high-speed wireless internet access, dedicated meeting coordinator ensuring a successful event. ... more   less 
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Also Known As:
Rex Hotel Saigon
Rex Ho Chi Minh City

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