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“Great respite in the middle of Hanoi hustle and bussle” 5 of 5 stars
Review of Metropole Hotel

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Metropole Hotel
5.0 of 5 Hotel   |   148 Tran Hung Dao Street, District 1, Ho Chi Minh City, Vietnam   |  
Hotel amenities
Ranked #95 of 371 Hotels in Ho Chi Minh City
Australia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
47 helpful votes 47 helpful votes
“Great respite in the middle of Hanoi hustle and bussle”
5 of 5 stars Reviewed April 18, 2012

We stayed two nights at the Metropole after adding reviews on TA. Chose a suite
In the Opera wing. Awesome choice. Deep ball and claw bath, super comfy feather downpillows,
Very elegantly appointed. The staff are ALL very attentive showcasing the best customer
Service Vietnam has to offer. Breakfast in the club room on level 7 is a gastronomic delight, as is
High tea in the afternoon in the same place. It is fairly excy for Vietnam, but not by Western
Standards. Give yourself a treat and stay here for a few nights to escape the heat
And humidity of a days shopping in the old quarter.

Room Tip: Club level in the Opera wing is nice, thisis the newer side of the hotel. But the traditional side i...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
    44
    105
    41
    10
    11
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Perth
Top Contributor
56 reviews 56 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 6, 2012

Stayed here with family in December through Xmas season. The hotel is a bit faded elegance but has a taste of old Vietnam. Rooms were ok but the river view we had booked became only a glimpse from the side street- I have stayed in much better hotels was a tad disappointed with this one but the service was friendly on the whole. Spa. Experience was just so so and they did put pressure on for a healthy tip.. Sofitel in Hanoi was a better choice all round.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beijing
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 10, 2011

The spa is a disgrace to the otherwise perfect hotel. I am shocked at the bad experience that I just had. The masseurs was very unhappy when she noticed that I only had my doorcard in my hand. I thought about telling her that I would go back to my room to get my purse, but in the end I did not. When I asked her to dim the light, she did not even bother to reply. Half a way through the 60-minute treatment, there was still no music, I asked whether she was going to put on the music, she answered that the music player was broken. However, before I was hurled out of the room, I noticed that she put the iPod back to player, it is actually working. All I got for the US$75 was constant rub on my feet and I was hurled out of the room after 50 minutes. It is really a bad experience.

Room Tip: The room in the Metropole wing is actually quite noisy.
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  • Stayed December 2011, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 3, 2011 via mobile

Families and couples, beware of the spa. You won't believe that this seemingly decent hotel has a spa where masseurs would be willing to offer more than just a massage. Massage price was reasonable but when you start feeling uncomfortable with what you thought was legit massage, tell them you have to go. The masseuse would hand you a piece of paper to write how much you are tipping her in Viet Dong. Give her the lowest price and do not be pressured. We did not report this to management as no one seemed really genuinely interested in your business as a customer.

The room we got was ok, had to transfer from a dark twin bed room to a well-lit double bed room by the road. Breakfast was buffet with lots of choices. Pool was great and poolside bar served fantastic coffee.

This was actually in June 2010. First time I went to HCM was Mar 2008 and we had a better stay in Happy Inn along Bui Vien.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 16, 2011

We stayed at the Metropole in September this year. It is a marvellously historic and fascinating hotel and the staff are wonderful and very helpful. The food in the restaurants was excellent though I found the breakfast a little disappointing compared with other hotels in Vietnam. The beds were exceptionally comfortable but the rooms are perhaps a little small and on our return from a three day trip to Halong Bay the room we were given had no mirror near a plug (the previous room had) which made it impossible for me to blowdry my hair and I had to go to the hair salon. The hairdryers in the bathroom have to be permanently held on which makes blowdrying pretty much impossible so I needed to plug in my own hairdryer somewhere with a mirror. It’s only a small thing and not important if you don’t need to blowdry your hair. The pool area is very well looked after and staffed and even though building was going on it was not terribly disturbing.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
88 reviews 88 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 30, 2011 via mobile

Rooms impeccable. Historic wing has charm to spare. Modern wing looks like it has been there forever and rooms are exceptional. Staff is OUTSTANDING. Very French in atmosphere. Bars and restaurants wonderful. Shops great. Pool awesome. Perfect!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saigon(HCMC)
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 9, 2010

I don't know if the hotel will be rebuilt or not...

Stayed October 2010, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropole Hotel

Address: 148 Tran Hung Dao Street, District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#38 Luxury Hotel in Ho Chi Minh City
#53 Romantic Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:5 star — Metropole Hotel 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Metropole Hotel Saigon
Metropole Ho Chi Minh City

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