Smooth pick up from the airport 35-40 min drive to the hotel. Large Junior Delux Double room with "river view", large comfortable bed and spacious bathroom. Restaurant service and menu is average. Menu items and wines missing from the list even on our second visit to the rooftop restaurant (we called and checked if they had the items missing the previous day). Breakfast also average, management and staff clearly not on the ball. We constantely had issue with communication via telephone due to the language barrier (was a bit of a challange to order couple of cups of coffee). Spa staff made a mistake but handeled it well and looked after us. The concierge was very helpful when booked our tour, polite and professional.
Not what you expect from a 5* operation. Great value for money but lower your expectation if you book.
PS: WIFI is poor!
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- Also Known As:
- Grand Hotel Ho Chi Minh City
- Grand Ho Chi Minh City
- Grand Hotel Vietnam