I have stayed 2 times in the Sofitel Plaza Saigon, once for leisure and once for business. Each time I loved my stay. This is truly a hotel that lives up to the sofitel reputation. Staff is very helpful, rooms are excellent and the quality of the food is excquisite. Truly a must visit hotel in HCMC.

My overall impression on my 1-night stay was good...until I asked for additional one-hour of late check out.
When I asked for the extension, the front desk officer (a local Vietnamese supervisor), looked at me coldly, pointing his finger at me and said "OK sir, but only for this time", he repeated twice, "only for this time, next time no more.".
I was shocked to receive this kind of treatment from such a famous hotel!
He was lucky that I was in rush to my business meeting, otherwise he would have to face his manager discussing about his inappropriate attitude.
So to this officer: "Trust me, there won't be any next time!"
This shameful guy should not work in a prestigious hotel like Sofitel.

I was stayed alot with Accor so i got Alub Platinum, Sofitel Saigon automatic upgrade me to higher level is Club room. Nice hotel with pool outside, quiet, free internet,..... Alot benefits like transportation to the airport, enjoy free at Club lounge, late check out free.....
Clus staffs are really really kind, good service, always smile and help me whenever i asked for resto, address,all info i need.....I would like to say thanks to all Club team specially Ms Anh Supervisor, who was very very nice and recommend me Family Package for my sister family will come soon.

I wish all hotels were as perfect, 5 star service.

Check their web site we found a cool chocolate weekend deal that was Incredible value.