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Renaissance Saigon Riverside Hotel: Traveler Reviews

4.5 of 5
8 - 15 Ton Duc Thang Street, District 1 | District 1, Ho Chi Minh City, Vietnam
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Renaissance Saigon Riverside Hotel
Ranked #15 of 322 hotels in Ho Chi Minh City
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756 reviews from our community

Traveler rating
    324
    332
    80
    14
    6
See reviews for
Families
115
 
Couples
263
 
Solo
71
 
Business
146
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Liskeard, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“super accommodation in manic city”
4 of 5 stars Reviewed November 20, 2012

Nothing detrimental to say about our room (1114), nice river view and high enough to cancel out city sounds.

Brilliant breakfast, excellent service and loads of choice.

Limited number of sunbeds for such a big hotel on roof pool, had to wait around and move beds.

Lifts seem to take an age to arrive but are fast once in.

Room Tip: high floors probably quietest
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask frankandliz about Renaissance Saigon Riverside Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Superb”
5 of 5 stars Reviewed November 18, 2012

We stayed here for 3 nights whilst sightseeing in Saigon - would have loved to stay longer! Our Club room was excellent, clean, comfortable, & with all the amenities one would expect from a Renaissance hotel. The Club Lounge on the 18th floor was top-notch: the staff were not only efficient, but also incredibly helpful and friendly (always smiling !), definitely 10 out of 10 for service. Very good breakfasts & snacks, and a great view of the Saigon river. There was a pool+bar on the top floor, with spectacular views, but unfortunately we didn't have time to use it - next time! Good location. Would not hesitate to recommend this hotel 100%.

Room Tip: Although nice to have the view, we were told by the staff that rooms overlooking the river, especial...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bergquist about Renaissance Saigon Riverside Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odense, Denmark
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Nice room, very nice service”
4 of 5 stars Reviewed November 13, 2012

We stayed at the hotel for bonus points I had collected from Marriott, so not sure if this hotel is value for money. But we enjoyed our stay very much. Upon arrival we were taken to the 7th floor for check-in as we had booked an executive room. We were served welcome drinks and were upgraded to a room with river-view, very nice at night but not quite as nice during the day.
Unfortunately, our 2-year old got sick on the second night but service came quickly and changed the sheets and towels. As we slept in on the first morning, we did not get to enjoy the breakfast. We also got a little confused about whether it was included or not, because our "welcome letter" stated we could bring guests for an extra charge. I had to call the reception for them to confirm that we had bed and breakfast. Other than that we really liked our room and service was so nice, everyone from the restaurant workers to the doormen to the receptionists. We decided to keep our room until 18 pm at an 50$ surcharge due to our daughter's sickness and did not regret this.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask jetho about Renaissance Saigon Riverside Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
“Good Location”
3 of 5 stars Reviewed November 13, 2012

This hotel is in a good location for exploring Ho Chi Minh. It has a brilliant roof top pool with panoramic views. My room was large but appeared a bit worn. The shower was good and powerful enough. The beds were comfortable with very soft pillows which some people may not like, there is also a large coffee machine in the room which i did not use. Breakfast was a problem as the main dinning room was full i had to use the smaller one upstairs, however i was lucky as some people had to wait for a table. the breakfast itself was ok but service was a bit poor. Although Wi Fi was free in public areas there was a charge to use it in your room. I was quoted a price for a late check out but on checking out the next evening the price had doubled, i contacted Marriott rewards and got this refunded but i was not impressed.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask eoireitum about Renaissance Saigon Riverside Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Good place in Saigon”
5 of 5 stars Reviewed November 11, 2012

I've arrived to the hotel after 10 hours flight and I was glad that the process of registration took just five minutes. After two minutes more I entered to the big room with big bad and two chairs. Room is clean and it's checked twice a day. Three big pillows - thats what I like! TV has only 12 channels, but who really needs that stupid box! Especcially when wi-fi (free) works perfectly. Also, you can find here a box of connectors (HDMI, USB, etc). If you want tea or coffee, please use cattle and coffee-machine. Bathrobe and slippers are ready for your visits to spa or pool. Hotels roof is the great place to make some nice pictures. Or just seat with beer and to admire sunset. Breakfest is served from 6a.m. Try fresh exotic fruits jucies and you will feel good all the day.

Room Tip: If you want to sleep in the morning, take a cityview rooms. Also, it's allowed to smoke in the A...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Renaissance Saigon Riverside Hotel

Also Known As:
Renaissance Ho Chi Minh City
Ho Chi Minh City Renaissance
Address: 8 - 15 Ton Duc Thang Street, District 1 | District 1, Ho Chi Minh City, Vietnam
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Ho Chi Minh City
#8 Family Hotels in Ho Chi Minh City
#9 Luxury Hotels in Ho Chi Minh City
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Strategically located in the heart of Saigon's business and entertainment district, the Renaissance Riverside Hotel Saigon offers warm hospitality, first-class amenities and incredible panoramic views of the Saigon River. Ho Chi Minh's famous landmarks such as the Reunification Palace and the beautiful Opera House are all within strolling distance as are numerous sellers of Vietnamese arts and crafts: a fascinating mix of commercial, retail, entertainment and cultural highlights at your door. Pamper yourself in a newly refurbished club room and after a day of meetings or sightseeing, take a dip in our rooftop pool,relax at our sun soaked poolside terrace. Alternatively enjoy a drink in the Atrium Lounge, a leisurely dinner at Kabin Chinese Restaurant or dine in our Riverside Café for Western and Vietnamese culinary delights. If you are looking for a hotel for an event or meeting the Renaissance Riverside Hotel Saigon offers meeting facilities which include natural daylight and river views ... more   less 
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