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“Great staff, great hotel” 5 of 5 stars
Review of Hello Hotel

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Hello Hotel
3.0 of 5 Small Hotel   |   373/49 Pham Ngu Lao, District 1 | District 1, Ho Chi Minh City, Vietnam   |  
Hotel amenities
Ranked #20 of 701 Ho Chi Minh City B&B and Inns
Certificate of Excellence 2014
London
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
“Great staff, great hotel”
5 of 5 stars Reviewed February 14, 2013 via mobile

We stayed in three rooms here, room 1 was the smallest, but had huge window and was a lovely bright room-albeit slightly close to the morning noise of breakfast. Room 3 and 8 didn't have a window, but were still nice, very clean rooms. Cute roof terrace, good location (backpacker area-walking distance to most things) and lovely staff. Spotlessly clean, cute hotel.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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187 reviews from our community

Traveler rating
    104
    54
    19
    7
    3
See reviews for
8
85
34
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Guernsey, United Kingdom
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 26, 2013

Really enjoyed my 2 night stay in this little hotel. Clean, comfortable room with tv, fridge, hot shower, wifi etc. did have room without window, but it was fine, because you can sleep as long as you want- no light, no sounds from outside.
Breakfast was nice, great coffee too. And staff is just fantastic - organise everything for you and you can just relax and enjoy the city.
Will stay again.

Room Tip: Had a room no 9 and it was great. Note they do not have elevator, so if u don't wanna go up and...
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed December 26, 2012

I stayed here for two nights and expended one more night at their sister hotel Hotel168. This is one of my best hotel staying experience. The room was clean, good water pressure, fairly priced minibar. Breakfast was simple but well prepared. Most importantly, the staff here were very very friendly, they chatted with me like friends and gave good advises to the sights and restaurants. For every request I had, they provided a satisfactory answer. Strongly recommend this hotel.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 17, 2012

We stayed here on our first four nights in Vietnam. The hotel was spotlessly clean and the staff were very warm and helpful (organising laundry, telling us the best route to walk around the city, trips etc). Great location - lots of places to eat and drink nearby. Excellent value for money. Wifi signal not great in the room we were in (room 11, which is on the top floor), but we used the outdoor terrace for this and, had we not had a laptop with us, could have used the two free computers in the breakfast room.

Room Tip: We asked for a quiet room and were given room 11 at the top of the building. Would choose this again...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2012

We stayed here on our first two night in Vietnam. The first night they had an electrical problem with our room before we arrived and so they booked us a room at the Hotel 168 around the corner. While this might have upset some people, we understand that stuff happens and we don't fault them in the least. They took good care of us. Advice about the city was great, staff were very friendly and welcoming. The hotel has a laid back and informal aire about it but it is also very clean and offers excellent value for money. Despite the myriad of hotel options in HCMC we wanted to stay here again upon our return, but they were full.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 19, 2012

This is a great little place set back a little from the centre of the city. Our room, number 7, was located at the front of the hotel and was clean and well presented. The hotel staff were very friendly and helped us to identify sights to see and told us how long it would take us to walk to places as well.

We asked about tours and then didn't end up booking with the hotel but they were laid back and didn't seem to mind. The breakfast was good and there is good internet there too.

I'd recommend this hotel if you want a no hassle, quiet stay.

Room Tip: Ask for a room with a window.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2012

I've read some complaints about this hotel, and I really can't see why you would complain about such a nice place where you can stay for so little money. Yes, the whole bathroom gets wet when you shower. Big deal. This is a great value place and especially a warm welcome for when you first arrive in Ho Chi Minh city (as we did). Rooms are clean, staff is friendly, and breakfast is great. Some advice: you can easily book a tour via the hotel, as it is the same price (more or less) as anywhere else. And we had a great tour. If you want to buy an open bus ticket, you'd better go to one of the Futa Busline Companies (orange signs) and buy your ticket over there.

Room Tip: We chose a room with window because of the fresh air. Little did we know there is no fresh air in ho...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hello Hotel

Address: 373/49 Pham Ngu Lao, District 1 | District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
Ranked #20 of 701 B&Bs / Inns in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hello Hotel 3*
Number of rooms: 11
Official Description (provided by the hotel):
Consisting of well furnished rooms with free Wi-Fi, Hello Hotel is located in Ho Chi Minh City’s backpacker area of District 1. The hotel has a rooftop terrace and a dining area for guests.Situated right behind Nguyen Thai Binh Market, Hello hotel is a 10-minute drive from local attractions including Saigon Notre-Dame Basilica and the Saigon Opera House. Tan Son Nhat Airport is a 20-minute drive away.Each air-conditioned room has a private bathroom with hot shower. A flat-screen TV with cable channels, electric kettle and refrigerator is included in the rooms.The terrace on the hotel’s rooftop offers guests a place to relax. There is also the computer at the reception area. Free public parking is available.Have a Western or Vietnamese breakfast at Hello Hotel’s dining area. Meals can also be served in rooms upon request. There are nearby restaurants within 100 metres of the hotel. ... more   less 
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