I have probably stayed at Ono for as many times as i can remember. Everytime Rose will always prepare the favourite room of me and my partner and will add special little touches that makes us feel welcomed like a hair-dryer (which has to be requested for) when we check in.
What really sets Ono apart is the attention to service and details Rose puts into every guest to make sure the stay is comfortable, delightful and fuss-free. No doubt, Ono is a budget hotel in the budget range, but facilities, cleanliness, service and warmth of the property is something that pulls it right out of the category and places it right in the same level as other more expensive properties.
I have stayed at other properties in VN and the region and nothing has even come close to the warmth i get at Ono. I always look forward to the warm smiles and greetings by Hop and Phuong and the kind assistance of Rose and her team. You really need to stay at Ono to experience it yourself.
I always tell me partner, though we have the option to stay at her place, that i would like to stay at Ono because not only is it quiet from the bustling city streets outside, its really like staying in a 5star hotel with good, clean facillities with the warmth and comfort of a lodge where the owners and staffs greet you by your name and interact with you, not as hotel guests, but as you would a guest to your own home.
For this trip, eventhough i was to stay in Ono for just a night as it was my partner's and I anniversary weekend, i gave Rose a few specific instructions on how i would like my evening to be planned out and boy oh boy did she deliver it above and beyond expectations.
From the timings, to the card, to the room decor, i left it all in Rose's safe hands and she personally decorated the room with her own sincerity and love, that my partner and i were immediately touched and moved when we got back from a really nice Dinner date. The attention to detail and care placed into her work at Ono really gives this Hotel great unbeatable value.
Perhaps why i will constantly go back Ono over and over again, is not just the peace of mind that i will get a clean, spotless, comfortable room and also a decent night's rest, but that fact that over the many times i have stayed at Ono, Rose is no longer just the manager of the Hotel, but a good, dependable friend and Host to this beautiful city.
It may be a little out of the way for a few travellers given its location, but having stayed at Ono repeatedly, i am certain that you will find the quiet respite after a day of hectic shopping worth the price and short walking distance.
Point to Note : Hop and his team of other hotel staff really take effort to stay up through the night to wait on some guests that may stay out late. Many times my partner and I have returned back late to find Hop sleeping quietly on the sofa, awaiting our return and always a smile on his face when he does, he even goes as far as to help us press the elevator and attend to our needs. If this isn't great sincere service, i really do not know what is.
When i stay at Ono, i feel like a guest in someone's house, rather than a hotel guest. That really is the Ono difference and thence it is truly One & Only!
- Official Description (provided by the hotel):
- Nestled in one of the most stylist and trendy streets of Saigon, Ono Saigon was born to delight you in such a comfy, yet sensual sense that make you felt in love instantly with the City, the People and of course ... with Us.Barely apparent to make sure we got you covered, but also comfortably distanced enough to ensure you feel just like Home. With a handful team filled with love for Saigon and passion for making you feel the same way, we bring to you the new choice of accommodation with style and care right at the central heart of Saigon.Ono Saigon is comprised of 14 individual rooms embraced by different characteristics and lives that leave you 14 different opportunities to enjoy different stories every night you are here with us. Topped by 2 chic Studios with modern facilities and unique design perfectly made for a memorable time in Saigon.We are not catered to your purpose of travel. We are born to match your style. Whether you are a stylist, romantic, serious, funky or simply ... nuts, you would find a space here, just right, for you. ... more less
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