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“Great place to stay in central Ho Chi Minh City” 4 of 5 stars
Review of Grand Silverland Hotel & SPA

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Grand Silverland Hotel & SPA
4.0 of 5 Hotel   |   125-133 Ly Tu Trong Street District 1, Ho Chi Minh City, Vietnam   |  
Hotel website
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Hotel amenities
Special Deal
Free Airport Transfers
Ranked #34 of 383 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
Skanderborg
Top Contributor
67 reviews 67 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
71 helpful votes 71 helpful votes
“Great place to stay in central Ho Chi Minh City”
4 of 5 stars Reviewed March 18, 2014

The hotel is situated very central in Ho Chi Minh City, just next to the Ben Thanh market. Just outside the door you have the living city center with salesmen, shops, market, lots of people and scooters. The hotel has very friendly staff, the rooms with spa are great size and very comfortable. Wifi is working without any problems. The view is nothing special, though, due to the central location and we had a room not so high up. But from the hotel roof there is a nice view as well as a very small swimming pool and a bar. I will recommend Grand Silverland Hotel and Spa if you want to stay where the action is at a reasonable price with best service from staff.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, March 20, 2014
Dear LarsSoholm,

Thank you very much for a great review.

I am pleased to learn that you have experienced the Saigon life and our hotel services. We are located 1 street behind North Ben Thanh market, however it is not crowded and noisy.

I appreciate your recommendation to readers after a trouble free stay with reasonable price and best services.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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917 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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Singapore, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 17, 2014

Hotel was near the Ben Thanh market but not so near Pham Ngu Lao area (10 mins walk).

Room rates was decent, not the cheapest but value for money. Room was of the right size and was clean. Dont expect fantastic views from the window. They had good variety in breakfast served. Many cheap eating places around of various cuisines.

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noosa, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 16, 2014

Stayed here the begining of March. Got in late at night easy 30+ min taxi ride from airport which should generally be 300, 000 VND $15 AUD, make sure you get a cab with a meter! !! The hotel really is in a fantastic location. Map makes things look further and more difficult to get to then they really are, and the market is lliterally around the corner. Booked from Agoda and got the deluxe premium room. The room we recived was 2 double beds, we asked for a room with 1 bed but they said they were full and would send someone up to join the beds. Now the beds were not actually made to be joined, poor room attendent had obliviosly never done this before and after 30 min of him squeezing 2 double matresses into 1 sheet to make 1 big bed, we ended up with to beds squeezed together with a large dip in the middle and matresses uneven. But really not a big deal at all, by this time of 17 hours of travelling it was really quite funny. Next day asked for a new room and it was great! The breakfast was a massive spread of anything and everything! The pool is really sentational, I actually was pleasantly suprised at thd size of the pool considerjng its location on a rooftop in a country where buildings are skinny, yes theres only about 6 deck chairs but the sun is on the pool all day and the view is sensational! Also they will bring you food and drink that you can have poolside, and theres happy hour 2 for 1! All in all outstanding hotel and well worth it. Keep in mind that deluxe, premium, executive, suite, dont necessarily equated to the same standard as western hotels, most rooms are just standard even if thier name and price state otherwise, that is a general rule I found traveling Vietnam.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, March 16, 2014
Dear Jesstibule,

Thank you very much for your review.

It is quite disappointing to learn that the room was not prearranged properly. Please accept my apologies and we will look into the matters thoroughly.

I am pleased to know that you had experienced and have a kind word on the breakfast, pool. I fully agree with you that due to the limitation of the space, the hotels in Vietnam in general are different to western hotels.

Again, thank you very much for negative as well as positive feedback. We hope to have another chance to welcome you back in the future.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
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Christchurch, New Zealand
Top Contributor
167 reviews 167 reviews
18 hotel reviews
Reviews in 45 cities Reviews in 45 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed March 15, 2014

There is nothing better then hopping into the infinity pool at the Grand Silverland hotel in old Saigon after a hard days shopping at Ben Than Market or a hard night trolling the streets at the night market. The hotel is 5 mins walk from the market and you can see it form the rooftop pool as well as the Bitexco building. We arranged an airport transfer which was quick and efficient, as was the check-in which came with a nice cold check-in drink. Our room was clean and well presented, it had a great view of the street below. Just remember some rooms in Saigon and Hanoi don't have windows so make sure you know what you are getting). Do get a window if you can we saw so much from the upper-story window a voyeurs view of life in HCM. Breakfast was good with lots of variety and a good egg bar. The staff are excellent , most helpful. Remember there are a few scans in HCM and Hanoi so be on your guard. Also remember many of the people who have physical deformities are the victims of the war with America so maybe it is your duty to give something back, a little goes a long way here.

Room Tip: Get a room with a window for the view
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, March 17, 2014
Dear Nglenjarman,

Thank you very much for taking the time to write your experience while staying at Grand Silverland Hotel & Spa.

We are pleased to learn that you overall enjoyed your stay. We are proud that all our staff have been working hard to make your stay memorable.

We also appreciate your kindness to think of poor people you have met and give them a hand.

We hope to have another chance to welcome you back in the near future.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton-on-Tees, United Kingdom
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 14, 2014

Right in centre of city, very good rooftop restaurant, tour desk available. Staff all helpful and good, particulary young new starter in restaurant who seems to do all the work. Prices quite good, would thoroughly recommend.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 13, 2014

We have just returned from Saigon and were very impressed with the Hotel. It's location is perfect for the market, and the bell hops are very mindful of your safety, asking where you want to go and giving advice on everything to make sure you are safe.
The deputy manager Mr Nguyen Thai gave us his personal attention all the time that we stayed there and nothing was too much trouble.
I disagree with reviews saying that breakfast was not adequate. The choice was good and plentiful, there is no excuse to leave the table hungry, with all types of dishes provided.
Our first room was an executive one and was very spacious. When we returned we took a cheaper room with a window, and that also was big enough for our needs. The whole place is kept spotless and staff are around every step of the way.
The pool is tiny, but enough to have a dip. Shame it's not bigger especially if you want to take time out to relax, there are only 6 sunbeds!
In all, a wonderful stay with attention to detail on every front. I would go back again.

Room Tip: If you want space go for the executive room.
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, March 13, 2014
Dear Ken,

Thank you very much for your excellent review on TripAdvisor.

It was so kind of you to give such a great compliment to our staff, especially Mr. Nguyen Thai. This is a critical point to make us different from others. We wish to offer an authentic hospitality with personal touch.

We appreciate your feedback and look forward to welcoming you back.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 11, 2014

I read the reviews and decided to stay for several nights at the Grand Silverland. I am definately in agreement that as far as locations go - this is a Great place to book. You are around the corner and a short walk to the market, and the evening time night market.
I had a great expereince with the staff of the hotel - and appreciate the hospitality that everyone provided the entire time I was there. This is just a note saying that such an exceptional care and customer service does get noticed - and it makes for a great experience!
I had one of the rooms that had a mock window - a window frame with a mirrow in it. I thought it was a very cool idea - and as little daylight time as spent in the room - was one of those things that hardly noticed. Very clean rooms. The beds were super soft and comfortable- and perfect after a full day walking all around Saigon. The WIFI in the hotel was great as well.
Lastly - make sure you do take a trip up to the pool for very uniique added expereince and a great view,

Room Tip: The interior rooms without a real window would be great if you are traveling in and dealing with jet...
See more room tips
  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, March 12, 2014
Dear Aieaairborne,

Thank you very much for choosing Grand Silverland for your accommodation in Saigon trip recently.

We are pleased to learn that you had a great different experience. At Grand Silverland, we focus on treating guests with a warm and genuine hospitality.

We appreciate your kind words on the staff performance. For sure I will pass your comments to all to serve as an encouragement.

Again, thanks for a positive review and look forward to welcoming you back in another occasion.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Silverland Hotel & SPA

Address: 125-133 Ly Tu Trong Street District 1, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #34 of 383 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Silverland Hotel & SPA 4*
Number of rooms: 89
Official Description (provided by the hotel):
● Belong to Tan Hai Long Hotel Group, Grand Silverland Hotel is a brand new hotel with high class accommodation and international professional service.● Located on ideal position, Grand Silverland Hotel is considered Ho Chi Minh City’s grandest addition to Hospitality Industry. This elegant hotel is less than ten (10) minutes from other famous business buildings of Ho Chi Minh City such as Sunwah Tower, Opera Building, Bitexco Building, Metropolitan Building, AB Tower, Saigon Centre and Gemadept Tower. Just one minute away from Ben Thanh market. ● Grand Silverland Hotel offers 90 rooms combining of Deluxe, Premium Deluxe, Suite, Silver Suite and Family Suite.● To make Grand Silverland Hotel a perfect destination, apart from accommodation, the hotel offers a significant restaurant – Roof Garden Restaurant where guests can enjoy a special evening under the candle light or with friends, enjoying great blending Western and Asian cuisine in an unparalleled ambiance.● Continuing with the Spa tradition at KL Spa, where the guests can find an array of innovative treatments to relax the body.● The conference hall at Grand Silverland Hotel brings the best of facilities and good service to the guests. Suitable for a meetings up to 80 people, Grand Silverland Hotel can provide guests with everything for a perfect performance.● An outstanding entertainment for the golfer. Can not find anywhere in the City's hotel in Ho Chi Minh. It is unique and fun. Try and experience the difference. Available and complimentary for only in house guest ... more   less 
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