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“Great hotel, well located” 5 of 5 stars
Review of Silverland Hotel & Spa

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Silverland Hotel & Spa
3.5 of 5 Hotel   |   20-22-24 Thai Van Lung St | District 1 - Dong Khoi Area, Ho Chi Minh City, Vietnam   |  
Hotel amenities
Ranked #80 of 383 Hotels in Ho Chi Minh City
Certificate of Excellence 2014
Johannesburg, South Africa
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Great hotel, well located”
5 of 5 stars Reviewed January 7, 2013

The Silverland Hotel is well situated in Saigon. The rooms are spacious, and nicely fitted out. The service from the staff is excellent, and the food is very good. I found some very good deals at this hotel, and will definitely stay there again.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai N, Manager at Silverland Hotel & Spa, responded to this review, January 8, 2013
Dear MarkHalpern!
Thank you very much for your comments on recent stay at our Silverland Hotel & Spa in TripAdvisor. It is great to read your feedback and learn that you are pleased with our room, price, food and especially, the staff attitude.
We appreciate and again thanks for your kind comments.
If you have a chance to return Saigon, We are glad to welcome you back.

Sincerely,
Tuyet Mai (Ms)
Manager
Silverland hotel&spa 20-22-24 Thai Van Lung st, dist.1, HCM city
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167 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Lodz, Poland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 25, 2012

Silverland is located on the best street in Sajgon. It is not very loud during the night and also it is very close to main places you would like to visit: market, museums, good restaurants (check the one on the corner of Ly tu Trong and Tu Khoa Huan, 15 meters from the hotel. It looks strange but the food is amazing and cheap), greatest coffie (Highlands!) and some designer's shops. Hotel itself is very new and deserves it's stars. Other hotels at this price in Sajgon are usually worn so if you prefer the new equipment and fresh rooms this one is for you.

Room Tip: Suite has some extra space
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 24, 2012

The staff in this hotel could not have been any friendlier or more helpful....seriously, any more and it would have been disingenuous. THis is what I loved most about the majority of Vietnam (except Hoi AN, grrr, tailors!!) they are genuinely helpful and polite but without forcing it and they won't go over the top either. The staff helped so much and were always a pleasure to be greeted by at the end of a hot sweaty day trekin' about the busy city. Rooms were comfortable and clean and a good size, facilities were excellent and the spa is amazing ! GO there!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai N, Manager at Silverland Hotel & Spa, responded to this review, December 25, 2012
Dear Mr.Chris C! Thank you very much for your great review on recent stay at our Silverland Hotel & Spa. I am happy to know that you have experienced a luxury friendly and helpful service from our staff. We have put effort to make sure all the guest feel a personal touch as well as warm hospitality.
I very much appreciate your positive comments about the room facilities and the Spa service also and we are look forward to welcoming you back in the near future at Silverland hotel&spa with our best service again.

Sincerely,
Nguyen Thi Tuyet Mai,
Manager
Silverland hotel&spa
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Nhulunbuy, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 19, 2012

Ok, this is a verry late review, but better late than never. just have not had a working computer since i returned.

We stayed at the Silverland Hotel and Spa in May 2012. This was our first stop in Vietnam.

The Negativies: so just to get them out of the way as there was not much to complain about.
The bed was extreamly hard, whitch was expected in vietnam as many other reviews had explained that hard beds was a common thing in Vietnam. The only other thing to complain about was that when we had a shower (shower over bath) the water would runn down the side of the bath to the bath end than pool on the floor, this was not a problem for us as it was only water but for some people this could be a big complait.

Now on to the Positives:
when we arrived in the airport we were greeted by a member of staff and were driven straight to the hotel, the staff meber was happy and was laughing at the looks on our faces as we drove through the trafic of Ho Chi Minh City (as this was a real eye opener for us). when we arrived we were greeted by the hotel manager and given a cool refreshing drink as they checked us in. The satff at the hotel did speak english but at a bare minium but were always happy to try and work out what you needed and we never had a problem if we needed anything out of the norm from them. The first days we were ther i was extreamy ill and could not keep any food down (this was from something i picked up back at home) the hotel staff were so helpfull, they eplained to my partner where the closest chemist was and were happy to arrange a fruit platter for me with fruits i was familure with to try and eat something (this was much appriceated).

The hotel has a tour desk in the lobby, whitch they were happy to help with booking of any tours we wanted to do, and to make sure that we had transport to and from the tour.
The resturant was a nice little one but offered great fresh food, The breakfast was buffet with an omlet bar and the selection was great and fresh every morning.

on other thing that we were greatfull for was we had not booked anymore accomodation in vietnam as we were just going to book as we go (as it is so much cheeper that way - not paying Aussie prices) the hotel receptionist was happy to call the hotel we were interested in and find out if they had avaliabilty for us (this was great as she could speak to them in vietnamiese and made the booking process so much easier as there was no comunication barrier)

The hotel is located in a great area only 5-10min walk to all the major city attractions and just out the door was some of the best resturants in Ho Chi Minh.

Over all we wre extreamly happy with this hotel, the staff and will not hesitate to recomend it to anyone or even to stay here again.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai N, Manager at Silverland Hotel & Spa, responded to this review, December 24, 2012
Dear Funky-Fry!
Thank you so much for your late review for us on TripAdvisor. I'm very happy to know that you found the staff extremely helpful and friendly and nice words for tour desk and breakfast. This is what we focus to train and inspire the staff to provide professional service at all time.
Regarding about the bed and bathtub, I fully understand how you felt, please accept my sincere apologies and I am seeking your understanding. I do hope this will not ruin your trip and about hotel overall.
We again thank you for your positive feedback and look forward to welcoming you back soon.
Sincerely,
Nguyen Thi Tuyet Mai,
Manager
Silverland hotel&spa
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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 16, 2012

Stayed here for one-night as a brief stopover in HCM. Room was spacious with quite a large bathroom as well. We booked a double with an additional bed set up and still had plenty of space. Room and bathroom were clean and modern.

Pool/fitness room were really small but were nice as they were located on the roof with a nice lookout over the city.

Breakfast buffet was nice with quite a varied selection of Asian/Western food to choose from. Staff were more than helpful during our brief stay.

The hotel itself is close (5 minute walk) to the main market/bazaar, but besides that, there's not much else around. There are some other restaurants/shops about 15-20 mins walk once you turn left from the hotel, but you can probably taxi to most places if needed.

We took a taxi from HCM airport to the hotel for VND200,000 (approx. £6) using the pre-paid service once you exit the terminal so make sure you don't pay much more than that (depending on whereabouts in HCM you're staying). Try to use the pre-paid service as opposed to just flagging one down outside as our family member was charged twice as much.

As it was only a short-stay, it more than did the job.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai N, Manager at Silverland Hotel & Spa, responded to this review, December 19, 2012
Dear Denzza!
Thank you very much for for your review on Tripadvisor. I am happy to know that you're pleased with the room and bath room were clean and modern. I also appreciate your positive feedback on the food at breakfast, and great experience with our staff were more than helpful during your brief stay. We really focus on services and quality to make sure all guest are served with friendly and professional.
Regarding about the taxi, I agree with you that the taxi at the airport is more expensive than another one. I recommend for you take the Vinasun or Mai Linh taxi when you would like to go somewhere.
Again, thanks for your comment, I am happy to hear and follow up all guest's feedback to
improve our-self.
We look forward to welcoming you back in the future.

Sincerely,
Nguyen Thi Tuyet Mai,
Operation Manager
Silverland hotel&spa
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Ubon Ratchathani, Thailand
Top Contributor
90 reviews 90 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 28, 2012

This was our rist visit ever to Vietnam, so Silverland Hotel & Spa was our introduction and first impression. As we topped the stairs leading to the glass entrance doors we could see four ladies at the front desk in traditional dress awaiting us with big smiles.

Check-in took only a few moments and we were quickly on our way to our room. The room was more spacious than we imagined. It was divided between a sleeping area and a sitting area. The one side held a comfortable king size bed, the other an easy chair, a settee and a coffee table with a 1.5 meter divider separating the two.

In the bath there is everything you need including a combination bath/shower and a blow dryer.

The room windows are small but offered a great view of a park across the street from the hotel.

Breakfast buffet had a small selection but still managed to offer something for everyone.

The front desk staff were helpful to all our questions and needs. When we checked out we were asked to complete a guest survey. To me that is a good sign. Our introduction to Vietnam and Ho Chi Minh City left a lasting positive first impression. We would definitely stay here again and, with no reservations, recommend it to others.

Room Tip: I would recommend asking for a room in the front on one of the upper floors. The front offers a park...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai N, Manager at Silverland Hotel & Spa, responded to this review, December 2, 2012
Dear Mr/Mrs.DarwinND!
It is our pleasure to welcome you for the first visit to Saigon. I am happy to read your feedback and know that you have first impression with good hotel facilities and our service with a big smile.
We also appreciate your good comments on the breakfast, however we will focus to improve the quality of the selection.
Again, thank you for your kindly comments and look forward to welcoming you back in the future.

Sincerely,
Nguyen Thi Tuyet Mai,
Operation Manager
Silverland hotel&spa
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Qld , Australia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 5, 2012

Hard beds every night, Laundry out side our window with washing machine walking at 5am first and second night ,2 Birds came in through a hole in the wall third night and then to top it off floor in bathroom flood as the baths leak forth night and they also locked us out of our room .

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silverland Hotel & Spa

Address: 20-22-24 Thai Van Lung St | District 1 - Dong Khoi Area, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#53 Romantic Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Silverland Hotel & Spa 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to Silverland Hotel & Spa !The Silverland Hotel & Spa is one of five hotels of the THL Hotel Group. It is a brand-new luxury 03 star hotel in the district 1 – Ho Chi Minh City, boasts cutting-edge design and hi-tech facilities for its guests. The Silverland Hotel & Spa is situated in the heart of Ho Chi Minh city, app. 20min trip from Tan Son Nhat International airport; with easy access to discover high-end Shopping and entertainment centers as well as famous spot-scenic such as Ben Thanh market, Reunification Palace etc Local facilities will include many restaurants, bar & coffee shops, beauty shops The Silverland Hotel & Spa offers 70 guest rooms and suites. Equipped with modern state-of-the-art amenities, furnished with carefully selected fine quality products, designed to have spacious, comfortable to ensure a great night sleep; we are proud to say that your stay with us will be truly amazing. The Silverland Hotel & Spa Simply the perfect place to stay for business, relaxation or leisure. Silverland Hotel & Spa combines classic elegance, contemporary chic, modern architecture and an interior that evokes true Asian hospitality. ... more   less 
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Also Known As:
Silverland Hotel And Spa
Silverland Hotel Ho Chi Minh City

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