We stayed 4 nights in Faifoo and were very disappointed.
The location is quite far from main attractions of Saigon & anyone staying there must add minimum 10$ for taxi fare per return trip, to reach the main parts of the city. This adds to the per day cost, which otherwise seems attractive. The neighborhood is utterly unremarkable – we were at a loss to find any other eatery around the place & the location just does not make any sense other than to maybe business travelers with offices nearby or to transit airport passengers. In fact, no day-trip bus company agreed to pick us up from the hotel, which is a very common practice in Vietnam, due to the distance of Faifoo’s location. Die to the distance, it was difficult to get back to the hotel in the afternoons for some rest in the peak Saigon summer.
2ndly, there are gaps between what you read in the web & what you get. Breakfast is sad! You can only order 1 main dish & 1 drink, everything is for extra charge – and the amazing part is, this is NOT told to you in advance! On the 1st day, two of us ordered 1 platter of fruits along with 2 mail items and were charged extra AFTER we had consumed it. Every hotel can have their own policy, but you need to be transparent.
The booking form promised a welcome basket of fruits, which were never given.
The kitchen had limited stocks – on 5 separate occasions we were told – no chicken, no fish and no ice!
Staff is friendly, but not all are fluent with English. There is a lack of consistent practices and all decisions are referred to the resident owner.
Cupboard shelves were dusty and flying bats & insects would come into the rooms - I am serious!
The Sunday ‘Live Musical Dining Experience’ (described as an attraction on the web-site) for invited outsiders, continued loudly till midnight, disturbing hotel guests & all staff at that time remained busy with that event.
In the room we were booked in, the exhaust fan in the toilet did not work and after asking that to be repaired the entire electricity went off & we were upgraded to a bigger room which was quite eclectic – BUT – the room had no writing table, no dustbin, it has a long corridor which while quaint, serves no purpose as it is not air-conditioned, the only dust bin is in the bath-room and the bathroom had 4 tooth brushes, but no shower cap! Whew.
This was a bad choice and we wish we had not just gone by the hotel photographs and the attractive room rate!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.