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“Far from great” 2 of 5 stars
Review of Golden Rose Hotel

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Golden Rose Hotel
3.0 of 5 Hotel   |   3A Vo Van Tan St | Ward 6, District 3, Ho Chi Minh City, Vietnam   |  
Hotel amenities
Ranked #180 of 371 Hotels in Ho Chi Minh City
Finland
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Far from great”
2 of 5 stars Reviewed August 14, 2012

I do not usually complain about hotel staff since I am generally ok with the service as long as I am not treated too badly. But I must say that the staff & the general service level in Golden Rose was poor.

First of all, the staff doesn't generally speak any English. I don't assume that everybody speaks English, but I think that if the webpages of a hotel are in English, there should be someone in the staff present all the time who can help you and answer your questions, especially in a city like Ho Chi Minh.

Also, you should not trust the prices they give you for trips and other events. We wanted to get to the tunnels and after getting a competitive bid from another trip organiser the hotel cut their offer from 1.3m to 500k. Although I do know that this is a very common practice in Vietnam, it still bothered me. You should definately look for trips like this in the backpackers area!

I would not say that the rooms were exactly *** either, maybe ** instead. The rooms are not clean and the walls are like paper; you can hear what your neighbour is doing in the bathroom a bit too clearly. The same quality rating applies for the breakfast.

But the location was great and if that is all you require from a hotel, you should probably consider staying in this one.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
    8
    32
    24
    10
    2
See reviews for
9
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7
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Mumbai
Top Contributor
101 reviews 101 reviews
75 hotel reviews
Reviews in 44 cities Reviews in 44 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 14, 2012

i got surprised with my recent visit seeing things changed. Still a clean and nice hotel but services deteriorated.. the smile on the face of staff is no more there .. cutting cost on amenities like water bottle ..break fast running out of stock.. list is long. Seems recession hit this hotel and i hope when next time i come things will be alright as before

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Colorado
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 13, 2012

The bed was very comfortable, AC worked very well. The room was a little on the small side, but comfortable. Carpeting on the floors (very unusual for Vietnam). It seems that cleaning a carpet presents a problem, as ours was not vacuumed once in the 3 days we stayed at this hotel. Actually the floor was dirty when we arrived. The breakfast buffet was below average in quality of food and beverage. The tables were not cleaned; the burners were too hot on many itmes, resulting in dried out, overcooked items. The jasmine tea was boiling out of control! There is a small gym to work out in, located on the 9th floor. Take the elevator to the 8th floor and then take the stairs to the 9th floor. It is a hot room, no AC or fan. The equipment was all in working order.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunsborough, Australia
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 17, 2012

the room was comfy. No views but hey...in Ho Chi Minh center one shouldn't expect a view. Avoid the breaky if you can! It was...well, it wasn't in fact! We ran away to a local coffee shop instead.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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thailand
Top Contributor
164 reviews 164 reviews
39 hotel reviews
Reviews in 27 cities Reviews in 27 cities
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed April 23, 2012

By very good location, I mean that it is close to restaurants and everything you might want to see in District 1 without actually being in District 1. The first time I was in HCMC, this hotel was just opening and I scored one of the biggest rooms facing the street for an extremely good price. I understand that the smaller rooms are not nearly so nice but even at twice the price the same room is still not a bad deal. It's very comfortable with a huge bathroom by Vietnamese standards.
Sometimes they offer a good buffet breakfast though the buffet is discontinued when there are not enough guests. I recall the doormen being very helpful and polite and despite being on a fairly busy street, noise was not a problem.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Japan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2012

I forgot my bag with many clothes, shampoo.. when I called to them, they confirmed they saw but when I came here to get. They said they tried to call me to informed there was no my bag at their lobby. Before that they described my bag like they were keeping it.
The breakfast was so terrible.
Bathroom was not really clean

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 3, 2012

I was pleasantly surprised with this hotel. It was very good value. The breakfast was good. The room was clean and the bathroom modern. The hotel staff were very helpful. They organized our Happy Tour day trip to the Mekong delta - it cost 25 dollars and was brilliant.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Rose Hotel

Address: 3A Vo Van Tan St | Ward 6, District 3, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #180 of 371 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Rose Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
Golden Rose Hotel in Ho Chi Minh lies in close proximity to major business, shopping, and entertainment establishments within the area. It offers 80 modern designed and cozy rooms, all of which have air-conditioner, cable TV, mini-bar, and safe. Some of its amenities are jacuzzi and fitness center, high-speed Internet access, and massage services. While staying here you can visit some tourist spots like Reunification Palace, War Museum, and Notre Dame Cathedral. ... more   less 
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