We stayed here on our flight into Vietnam, but just for an overnight stay before our flight the next day, airport pickup was great, hotel nice, except in our room the toilet would not turn off and keep running all night, which kept me awake, also the shower leaked all over the bathroom and I went for a sixer and fell hurting my knee.
On our return visit we were on a 2 night voucher, room was fine, we had a dinner voucher and when went for dinner was told that it was a seafood buffet, great for me as I love seafood and yes the buffet was great, but my husband is vegan, hotel was notified in advance and we were told by the waitstaff that he should be able to find something to eat, there was only salad for him to eat, not good when the price was nearly 6000 vnd per person.
Another part of our stay that left a sour taste was we also had massages included in our package, which were nice, but at the completion of them we were demanded to pay a tip, we had all intention of tipping the staff, but I feel tipping is by our choice not theirs, needless to say we only gave a very small tip
Reception staff were very helpful, but i feel the restaurant staff were extremely inattentive and certainly not on the job, the hotel was very quiet and the staff ratio was more than the guests, yet they spent most of their time at the front looking at pictures on the computer..
- Official Description (provided by the hotel):
- Vissai Saigon is a brand new 4-star hotel with tasteful accommodation and high-end service. This elegant hotel is just 5 minutes aways from Tan Son Nhat International Airport and Tan Binh Exhibition & Convention Center. It is also near White Palace Wedding and Convention Hall and Quan Khu 7 stadium. Commercial buildings and shopping centers are conveniently located nearby. ... more less
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