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New Pacific Hotel: Traveler Reviews

4.0 of 5
09-11 Ky Dong Street | District 3, Ho Chi Minh City, Vietnam
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New Pacific Hotel
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27 reviews from our community

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Traveler rating
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    4
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Date Rating
New York City, New York
1 review
4 helpful votes 4 helpful votes
“Illegal activity”
1 of 5 stars Reviewed November 20, 2012

I had terrible experince at new pacific hotel. At the end of my trip the reception handed my passports to local agent. Local agent asked fo rmore money to give our passport back. When we asked reception to tell us nearest police station so we can file a complaint, they said they do not know where th epolice station is. It was terrible experince. Is it legal to give passport to other than the traveles themselves?

Stayed November 2012, traveled with family
Was this review helpful? Yes 4
Ask lgshah01 about New Pacific Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Not worth to stay”
2 of 5 stars Reviewed September 13, 2012 via mobile

I stayed there on a business trip and had a bad experience about the hotel. The room was uncomfortablly designed. I hurt myself several times and got black and blue marks on my knees as the decoration from the bed. In the room they set up only one tea and coffee bad for two person. That is hilarious. The towels wer in dark color and looked dirty
Breakfast was poor, not so much variety and one day i did not even have butter.
I broke only a tea cup and they charged 11 usd for the whole set. Are they insane to ask a customer paying for that much
Mini bar was expensive. Almost 2 usd for a bottle of water
Very disappointed

  • Stayed September 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Alex D about New Pacific Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Karlsruhe
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Impressive lobby, but that is pretty much it.”
3 of 5 stars Reviewed September 6, 2012

We chose this hotel because it was near the train station. The lobby is very impressive, but the room was nothing special, the pool offers no shade at all and is not very inviting anyway. the breakfast was interesting, though, and the bellhop had a great restaurant suggestion for us. The hotel caters to a mostly asian clientel. It was very strange for my family to have to walk through the "lucky" massage parlor to get to the pool!
We chose not to stay there on our return trip in HCMC.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask TallTanguero about New Pacific Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanneroo, Australia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Untrustworthy”
2 of 5 stars Reviewed July 9, 2012

We arrived late as our flight was delayed and we were told that it would cost us an extra $30us a night for the 3rd bed for our kids, I argued and they would not discount it so we went ahead with it.
When we got to our room there was a flyer diplaying a price of $15us for the 3rd bed, when I went back to reception with this information they told me that it was an old flyer, I argued again.
The following morning I checked my booking online to discover that I has already payed for the extra bed in my original booking after much discussion the reception reluctantly accepted this.
In my online booking a free shuttle servive to the airport was also included, but the reception tried to tell me this promotion had ended the month earlier, I dug my heals in and got what I had paid for.
The breakfast was horrible and only had it once prefering to go to "tout les jours" bakery instead which I highly recommend.
The swimming pool is a joke and I have a larger one in my garden at home.
The "massage" area was seedy or as my wife said,"dodgy" and it would not be surprising if extra services were offered .
Having said this the rooms were clean and tidy, but I would not stay here again.
.

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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Gary F for Ho Chi Minh City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IllinoisUSA
1 review
2 helpful votes 2 helpful votes
“RUDE staff - very NOISY hotel - will NEVER stay again!”
1 of 5 stars Reviewed April 15, 2012

I picked this hotel because of the rating and the discount from their regular listed price. BUT it turned out to be the biggest hotel-selection mistake I made in Vietnam. I have stayed at many 2 and 3 star hotels in Ho Chi Minh City which were 10 times more pleasant than this so-called 4-stars hotel. The night staff was very rude and cold when I tried to check in at night. He basically ordered me to what I had to do and where I had to go - Not a glimse of smile on his face. The furniture in the room looked elegant, but they were all made out of hard wood - Not comfortable to sit in at all. The bed mattress was very firm.

The worst part beside from the bad service was how noisy the hotel was. The room was not sound insulated and I can hear people talking at the end of the hallway. Unless you carefully close the door slowly, it sounds like someone slams the door loudly (because of the material and the design) - I can hear this throughout the night as people go in and out of their room.

  • Stayed April 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask MinJal about New Pacific Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
New Pacific Hotel
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Additional Information about New Pacific Hotel

Address: 09-11 Ky Dong Street | District 3, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #197 of 505 B&Bs / Inns in Ho Chi Minh City
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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