This is my first night in this hotel and the hallway has really terrible acoustics. The sound from the hallway magnifies and penetrates the room. I can literally hear every single foot step, every time someone inserts the card to open the door, opens the door, and closes. Every single conversation clearly, better than from the TV. Plus the door is electric and produces a loud sound each time a key is inserted and an alarm is generated each time someone doesn't close the door properly. This is not a 4 star hotel at all. Thanks I paid less than $70 a night for a last minute booking through Hotels.com. I do miss StarCity hotel which was around the same price range, but new, clean, with excellent customer service, but in neighborhood that doesn't offer much.
The location of New Pacific Hotel is good for experiencing something local and less touristic. There are a lot of local shops and restaurants catered for locals, which is plus. The furniture is wooden and it feels like I'm back in Asia 15-20 years ago. The restroom is clean and the toiletries are pretty standard. Nothing outstanding. The bedding looks and feels like from Asia in the 1970's. Very old Asian looking.
I got an upgrade from deluxe room to junior suite. The front desk couldn't find my reservation from Hotels.com but let me stay the first night (tonight) with no issue upon showing my paid reservation. I'll find out tomorrow what happens next. Not sure if this is an issue with the hotel or hotels.com.
I'm an avid traveler and have been travelling globally about 40-60% of my time for the last 10 years. This is my first time writing a review, and the general noise I'm receiving from my junior suite bed is motivating me to say something about this. And I haven't asked the hotel to change my room as I'm really tired and want to just pass out. I will ask for a really quiet room tomorrow. First thing in the morning. As of now, earplugs plus noise cancelling headphones will be my salvation.
Interesting note: The hallway has marble (or similar type) of flooring which makes it super loud and the sound echoes. The room has an old carpet that makes me question how often it is washed...
Good luck in your search finding a great hotel for a great place and location in SaiGon (Ho Chi Minh City).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.