As with most InterContinentals, we were more than satisfied with this hotel. Notably our bedroom was first class and our bed devine. We had been traveling around South East Asia for over 2 weeks and here we had the best nights' ( 2 actually ) rest. Also worth mentioning is the staff especially at the 19th club lounge, we felt very much at home.

I stayed here in October 2012 with my partner as part of our honeymoon. It was by far our favourite hotel of the trip and we stayed at 5 star hotels for almost all of our journey.

There was nothing I could fault about this hotel and I just wished I could live there permanently!

The room was luxurious, with a beautiful large bathroom and the most comfortable bed. The restaurants and bars were top notch - especially the italian restaurant Basilico. We ate there twice and it is one of the best Italian restaurants I've ever been to. Room service was also fantastic and I became quite addicted to the yummy breakfast, particularly their bircher museli.

They also brought us a "happy honeymoon" cake and a card from the staff. That was just one of the many ways they really looked after us.

We can also recommend the hair and beauty salon in the hotel. My partner got a haircut there and it was the best hair cut he's ever had. The staff really looked after him (and me while I waited) and were so friendly.

However, the biggest asset of this hotel is its staff. They are all incredibly friendly, attentive and helpful. They always greet you with a smile and make you feel special.

The place is also incredibly clean and our room was always perfectly maintained by the staff each day.

I really can't recommend this place highly enough and if I ever return to Saigon I won't hesitate to stay there again.

We were assigned this hotel by our tour. No complaints except no free wifi. This is unacceptable these days. I suspect that this is a business hotel and they want to sock it to business clients, but to tourists it is very annoying
This is only complaint. Service was superb as it is universally in Vietnam. It is a shock to get back to the US with service with a hand out!

I usually stay at Sheraton Saigon due to my Starwood membership but since they were fully booked for my last night there I booked a room at Intercontinental Asiana Saigon. Through sheer luck, they wrote to me saying they were upgrading me to a 1 bedroom suite at the Residence.

I have to say, Intercontinental really trumps the neighbouring Sheraton when it comes to service and modernity as well. From check-in you're given a really warm welcome, with an escort leading you up to your room. The residence is a picture-perfect modern apartment, with a well equipped kitchen, washer/dryer, large living room, bedroom and bathroom. It comes with some fancy touches such as airconditioner units built into the ceiling, an iHome, home theatre system, BluRay player, etc. And I was pleasantly surprised to find that internet is complimentary for Residence guests for multiple devices.

Because I had an early flight to catch the next day, I decided to skip the breakfast buffet and have them deliver breakfast to my room. I'm glad to report that they delivered my meal right on the dot at the time I wanted it.

If you consider the location, I would probably say that the Intercontinental hotel has the best location in Saigon, regardless of whether you're a business or leisure traveler. I was there on business and I found most of the large companies in my industry are in buildings located within a short drive or even walk from the hotel. For tourists, Saigon offers up a smorgasbord of great food and entertainment, and they're all very close to the hotel. If you're into live bands, Hard Rock cafe is right downstairs, though there are many other cheaper places to be found as well.

It's a real shame I only got to stay there for 1 night. One could argue that the Intercontinental Asiana Saigon provides the newest and nicest accommodations in Saigon, and both the Residence and hotel definitely get my full recommendation. Five stars.