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“Great services but where are the amenities?” 4 of 5 stars
Review of InterContinental Asiana Saigon

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InterContinental Asiana Saigon
5.0 of 5 Hotel   |   Corner Hai Ba Trung St. & | Le Duan Blvd, District 1, Ho Chi Minh City 70000, Vietnam   |  
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Ranked #4 of 360 hotels in Ho Chi Minh City
Ho Chi Minh City, Vietnam
Top Contributor
89 reviews 89 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
80 helpful votes 80 helpful votes
“Great services but where are the amenities?”
4 of 5 stars Reviewed November 19, 2012

Overall I would rate my 2 night experience at the hotel as a 4.5/5. The room was beautiful and had a wonderfully comfortable bed and a nice view (at sunset) over Hai Ba Trung and the pool. The front desk was efficient, the buffet breakfast ($25) was well laid out and had a lot of offers but I would have liked slightly bigger glasses for the juices because I kept having to go back and forth and we were sitting pretty far away. The waiters were very efficient and helpful, though - we walked past the Sunday brunch set up and that looked amazing with fresh seafood, chocolate fountain and even a Peking duck station. The room service was prompt and delicious, even at 3.30am. The pool was nice and had clear glass windows so you can take photos underwater if you want to be a bit silly. The location is quite good and about a 10 min walk to the Dong Khoi area. My small dislike was a lack of amenities in the bathroom (expected more and better produced shampoos etc) but really that was the only thing.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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New York, New York, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 17, 2012

I had an extended stay here so the Intercontinental Asiana Saigon was my home for quite awhile and I utilized most aspects of the hotel quite thoroughly. While every single hotel staff member---bell hop, concierge, front desk, housekeeping, room service, laundry, gym, et al)---I encountered was friendly and helpful, the staff in the Club Lounge were especially great. I was also very impressed by the attention to detail in every aspect of customer service. The building itself is beautiful, tastefully decorated, and well-maintained. The room was very modern and comfortable. The gym is pretty good by hotel standards. The hotel is in a great location with ample things to eat, do, and see nearby. This is my go-to Saigon hotel.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 16, 2012

Never mind the fact that they upgraded me to a suite, but the entire hotel is just plain beautiful! From the lobby to the rooms, I think this hotel rivals and ever beats many/most of the Four Seasons and Ritz Carlton I've stayed at. The design and ambiance of the lobby and common areas was a beauty. And the suite was more plush than other suites I've stayed in at five star hotels around the world. Spectacular views of the city. I was only there for 2 days, but I didn't want to check out! Pure pampered luxury!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2012

Was assigned to find a good hotel in HCM and apparently streamlined and decided on this one. It was never a wrong choice definitely!

A 3 year old hotel smacked in a superbly location. Within walks to Notre Dam Cathedral, General Post Office and many more. Next to it is the Hard Rock Cafe and also a range of malls and cafes.
New hotel, good service, excellent food and friendly staff! Concierge service was first class, trust me!
They even have a pillow menu which allows you to choose the pillow of your choice, The pillows were to die for and i was almost on the verge of buying them if not for the thought of carrying them back!
Will definitely recommend to friends and family members.

Room Tip: Higher floors to have a better view of the city.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 14, 2012 via mobile

Ho Chi Minh City or for the nostalgics, Saigon is one of my favorite cities to visit, but selecting a hotel was often akin to receiving a hand at the blackjack table- sometimes you win, sometimes you lose. It is gratifying to see that the influx of tourism over the years has steadily improved the variety of great accommodation in Saigon and today, we have some great choices available. Take the example of the Intercontinental Asiana - superbly situated in the corner of Hai Ba Trung and Le Duan Avenue, it is smack in the middle of District 1 and all the attractions you want to see. 2 - 5 mins from attractions such as the Notre Dame Cathedral, Reunification Palace, The Hotel de Ville, Cenral Post office and all the shopping along Rue Catinat (Dong Khoi). We spent a few days on a stopover to Hoi An and decided to give this hotel a try and what a great surprise it has been. Booking a deluxe suite which automatically offers access to the Club International Lounge on the 19th floor, we were kindly upgraded to a corner suite which was a nice size and offered a fantastic view of the city.
The rooms are fantastically maintained and well equipped with a huge bathroom and some lovely amenities. The decor is modern and well thought of with lots of plug points which are universal so you don't need to bother with adapters. Wi Fi is free throughout the hotel and your room, but we did find some patchy and slow connections throughout the day. The lounge is fairly decent, but would have been better with a wider selection of food during the tea and cocktail hours but there is a great selection of drinks. Do try the Vietnamese iced coffee...excellent as always. Breakfast is best in the lobby at Market 39 with some fantastic Vietnamese delicacies such as Pho and Ban Cuon and do try their fresh juices and fresh chilled coconut juice to charge you up for the day of sightseeing.
Service is spectacular throughout the hotel and everyone is out to provide the best they can to you. It is great that the hotel has done so well in the training department. An outstanding member is Van who check us in at the Club Lounge - very helpful and knowledgable.
All in all a great hotel and certainly one that will become a favorite of many.

Stayed November 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 11, 2012

First of all the pillows are the beat anywhere.Guaranteed a great nights sleep.does anyone know how you can buy bedding of such good quality and get it shipped back to England?
Anyway enough of that the hotel was fantastic,when we arrived they had made a cake for celebrating our anniversary,what a lovely touch.
We upgraded to Club rooms and well worth the extra as it includes breakfast,afternoon tea ,drinks and canapés at night.Definitely recommend this to anyone.
We have eaten both nights in their Italian which was superb both nights great value.
Staff so friendly and obliging.we were going to stay at Park Hyatt ,but this was a lot cheaper,good location and everything is perfect.Pity we are leaving tomorrow

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2012 via mobile

Nice hotel with friendly staff. Love the rooms and spacious toilet. Great Breakfast spread. Located next to a shopping mall with hard rock cafe and brozeit .The general post office and notredam cathedral is 5 minutes walk.Diamond Centre, a shopping mall is also 5 mind walk. The mall has a range of local and up market brands.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Asiana Saigon

Address: Corner Hai Ba Trung St. & | Le Duan Blvd, District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Ho Chi Minh City
#4 Luxury Hotel in Ho Chi Minh City
#4 Romantic Hotel in Ho Chi Minh City
#4 Spa Hotel in Ho Chi Minh City
#4 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Asiana Saigon 5*
Official Description (provided by the hotel):
InterContinental Asiana Saigon is an exciting new landmark in the heart of Ho Chi Minh City, Vietnam s commercial centre. The hotel is close to the colonial sights of Notre Dame Cathedral and the Old Saigon Post Office, a few minutes from famous landmarks like the Reunification Palace, City Hall and the beautiful Opera House. Guests can enjoy some of the city s premier shopping in the same complex. The InterContinental Asiana Saigon Residences with 260 luxurious apartments is next door. Personalized service awaits guests in each of the 305 elegantly-appointed rooms, including 19 suites and a stylish Presidential Suite. Pillow-top bedding and floor-to-ceiling windows will create unparalleled grandeur and an inviting space for a relaxing stay. Tan Son Nhat International Airport is a 30-minute drive away. ... more   less 
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Also Known As:
Intercontinental Asiana Saigon Hotel Ho Chi Minh City

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