We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“mini but maxi” 4 of 5 stars
Review of Saigon Mini Hotel 5

Save Saved
You added Saigon Mini Hotel 5 to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Saigon Mini Hotel 5
2.0 of 5 Hotel   |   196 Bui Vien Street | District 1, Ho Chi Minh City 848, Vietnam   |  
Hotel amenities
Ranked #82 of 360 hotels in Ho Chi Minh City
yogyakarta
2 reviews
1 helpful vote 1 helpful vote
“mini but maxi”
4 of 5 stars Reviewed January 31, 2013

great price for a nice room. staffs're very friendly and helpful. room is clean and big enough for us (4 persons). cheap and neat. location is accessible, lots of restaurants and bars nearby. breakfast is good, with western and local menu. love the pho noodle!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

539 people have reviewed this hotel

Traveler rating
    223
    208
    79
    20
    9
See reviews for
59
194
82
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
norfolk
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 16, 2013

Good hotel great location right on one of the main busy streets.We had a deluxe room over looking main street but wasnt kept awake with the noise must have been big comfy bed! Close to all tourist attractions and some great food places,very helpful and pleasent staff.Would defantly stay there again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 3, 2013

Located right on the fun and busy road and walking distance to shopping areas. Rooms are clean and big, however bathroom have a stale smell.

Wifi password given to us was incorrect and we only managed to get it figured out during the last night of our stay. Airport transfer was a disappointment, despite paying for our ticket voucher at the hotel reception, the staff didn't give us the vouchers. We had to pay the taxi driver in CASH again upon leaving the taxi. We even gotten the driver to call hotel reception, but the hotel staff told us they had forgotten to give us the vouchers. But the taxi driver insisted us to pay.

Travelers, please remember to collect your vouchers from hotel reception if you are booking their airport transfer.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaigonMiniHotelBOM, General Manager at Saigon Mini Hotel 5, responded to this review, January 11, 2013
Dear our valued guest,
Thank you very much for choosing our service. We were delighted to have you and the party with us. However, we found some issues that you pointed out need to be clarified for a full picture as following:
1. About our WIFI system at our properties, there is at least one wireless rounter installed at each floor. They are always maintained periodic by our IT team. We also offer our hotel guests many useful tips including the instruction how to get the most powerful signal for the internet. Guest can choose many available access points when searching. We are very sorry for your case. Actually, the wifi password is clearly informed to the checking in guest by our receptionist staff. Guest can find more information from the hotel guest directory in room; some short guidance also sticked on the phone set for a glance. Or if you need any assistance during your stay you can immediately contact us for support on time.
2. About the taxi voucher left behind at our front desk after you checked out. They were given to you. But may you and the parties within the group forgot to collect them. How the buyer can leave without collecting the bought thing after the purchasing process completed. Guests are responsible for belongings including documents. However, we acknowledge that we have to give our valued guest a gentle reminder to check everything before leaving to make sure that guests do not leave things behind incidentally. We are very sorry for our staff clumsy performance. She should have been contacted directly to the operation officer of the airport taxi to confirm the missing voucher left behind. The driver who drove you to the airport has confirmed he did not collect your cash, and he just came back our hotel to get the voucher. If he did not tell the truth, please scan the taxi receipt when he collected your money. This will be a solid evidence for us to make a complain the the agency to help them improve the service. If everything is clear, we will try to find the best way to charge back the taxi fee to you. Anyway, we are very sorry for some inconvenient things happened that may affect to your nice experience with us. Please accept our sincere apology for all things that was not going smoothly as they should be.

Please let us know that we should do for your continued support and contribution. Thank you very much. Looking forward to hearing from you soon.
Yours sincerely,
The hotel management board
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2012

i stayed room 603( standard room without window but small window inside bathroom for air circulation). Room is clean, big enough for single traveler. Shower head, a/c, mini refrigerator and wifi is working well. Airport transfer service with acceptable fees.

Good location, Ben Than market is within walking distance frm this hotel ( probably 15 mins on foot ).

This is great value hotel. definately will stay here for the next visit to HCMC with my family.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 17, 2012

Great location, on a fun and busy road. Super helpful staff, and the although the rooms were quite large and clean - they are quite old and could probably do with a touch up! The hotel is great value, and I would defiantly stay here again the next time we visit!

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed December 8, 2012

We stayed one night at this hotel, in room 201 I believe, and woke up with bedbug bites and found two bedbugs in our bed - one of which was alive and full of (our) blood. In addition to this problem, the room itself had a bad odor and the bathroom was cramped. When I showered, water leaked all over the floor and overall it was not a good experience. Needless to say, we cancelled the rest of our stay and changed hotels right away. I will say that the staff was accommodating and kindly did not charge us a cancellation fee. Despite this, however, unfortunately I cannot recommend this hotel.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaigonMiniHotelBOM, General Manager at Saigon Mini Hotel 5, responded to this review, December 19, 2012
Dear our valued guest,
Thank you for choosing us and giving the feedback. We do apology for the happened thing. Actually, we are seriously to concern about the hotel guests’ safety including the pest control process that we do strictly during our hygiene crash program to ensure the standardized service. Unlucky for us, under some conditions of humid weather or the status of some guests’ luggage or bags traveled from various areas including places having bug epidemic, there are some unexpected cases that we cannot control thoroughly. The only reliable way to ensure beg bug don’t spread into the hotel, we need the cooperation of the checking in guests who just travel from the places having bug epidemic. However, this is belonging to the guest’s attitude and decision. Many guests are willing to do, but some of others are not concerning. At some cases, guests checked out, but left bugs with us. We are facing to the difficulty that is not easy to overcome. But we have to try the best to ensure our hotel guests’ accommodation comfortable and enjoyable. This is also our motto. We do hope you can give us a sympathy as we know that this case is not the unique at our hotel, but many places in the world even hotels and properties in New York city also face to. We are extremely very sorry for the case happened. Although we have suggested that you could choose other same kind of room or take other room at our sister building to stay alternatively. But it seems that we could not persuade you for this favor.

About stopping bug, we have do some necessary process for this: close out the room for a special pest control process for at least two weeks; set up new beds into the room, changed whole mattresses and whole linens… to ensure that this room can be in order for service. Regarless the problem, you still offered us good words about our staff’s attitude. We appreciate it your encouragement.

We did not charge a penalty for your late cancellation; and also discounted more USD to compensate. Hope that our sincere apology and heart felt explanation will clear up your disappointment soon.

The management board of the SAIGON MINI HOTEL group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Saigon Mini Hotel 5? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Saigon Mini Hotel 5

Address: 196 Bui Vien Street | District 1, Ho Chi Minh City 848, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #82 of 360 hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Saigon Mini Hotel 5 2*
Official Description (provided by the hotel):
Highly convenient and accessible, SAIGON MINI HOTEL 5 is centrally located in the heart of the backpacker area on BUI VIEN Street. The location offers varied choices of eateries and shops, as well as various sightseeing offices and departure points for out-of-town tours and short trips, all within walking distance (some are just across the street). So, there are plenty of choices even late into the night. Also, the famous Ben Thanh market (around 15 minutes walking) and other well-known places of interest are all easily accessible. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Agoda, Tingo, BookingOdigeoWL, Hotels.com, HostelBookers, HostelWorld and Venere so you can book your Saigon Mini Hotel 5 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Saigon Mini Hotel 5, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.