I booked for 2 nites but upon arrival, was told that hotel was overbooked and offered me their boutique hotel instead for the 1st night. The boutique hotel was less impressive with no window view & location is not so centralized. On the 2nd day, the staff brought us back to their Spa hotel, we were offered an upgrade to deluxe room but the bathrm jacuzzi was malfunction & there was no water supply at 12.15am. I had to call for housekeeper to turn on the water supply....unacceptable! We were given complimentary foot massage but Spa staff who attended to us were very rude & blackfaced! If the hotel management is sincere in compensating for our inconvience, they should have done more. Disappointing hotel management!
- Official Description (provided by the hotel):
- The Three Star Silverland Central Hotel & Spa. Located in the heart of Ho Chi Minh city, next to Ben Thanh market,closed Shopping and entertainment centers . ..8Km from Tan Son Nhat International Airport Silverland Central Hotel & Spa comprise 106 rooms and suites, Non-smoking floors and specially wooden floor for rooms and suites.All rooms and suites boast breathtaking nice view of city and Ben Thanh Market view. KL Spa is decor's Asian contemporary with the quiet spaces and reach a highest of relaxed, with high - grade of therapy - PEVONIA product, professional and skillful staff. Emphasizing blend between nature and lives beside the color harmony of space, gives a feeling really peaceful of relaxation...Whether you are on business trip or on vacation in Ho Chi Minh city. The Silverland Central Hotel & Spa is the perfect place for you. ... more less
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- Also Known As:
- Tan Hai Long Hotel Ho Chi Minh City