Booked on-line and was so very pleased to have gotten a room in the bungalows on stilts in West Lake. The alternative was rooms in the main building and really not sure how I lucked out!
Hotel was festively decorated for Christmas with what seemed to be a blind/ sight impaired group of teen carolers in the lobby Christmas Eve--nice touch!
Took me a while to get a grip on the usd/dong conversion but all receipts had the dollar equivalent on it as well.
Concierge desk had good suggestions.
Perhaps because I had also booked a limo pickup from the airport, when I arrived I was already checked in and escorted by "Twee" by golf cart to my room. She suggested a $60 a night upgrade for breakfast buffet, and access to the Business Center for computer access and nightly Happy Hour and all day snacks. A bit pricey but overall worth it!
Unlike previous posts, I found all staff interactions positive and English understandable,,,hey it's their country and can't expect perfect diction!
Had a massage out by the pool which was lovely too.
Would definitely come back,,,,if I had a compelling reason to return to Vietnam.
- Official Description (provided by the hotel):
- The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on CondÃ© Nast Traveler s 2008 Hot List, garnering the honour for a sublime waterfront locale. The historic city centre is within a 10-minute ride, as is a wide range of shopping and cultural venues. The hotel is just 40 minutes by taxi from Noi Bai International Airport. ... more less
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- Also Known As:
- Intercontinental Hanoi Westlake Hotel Hanoi