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“Very nice stay” 5 of 5 stars
Review of Holiday Gold Hotel

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Holiday Gold Hotel
2.5 of 5 Hotel   |   24 Hang Manh Street, Hanoi 0084, Vietnam   |  
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FREE PICK UP/35% OFF ROOM
Ranked #34 of 506 Hotels in Hanoi
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Very nice stay”
5 of 5 stars Reviewed yesterday NEW

Perfect location, very nice hotel, incredibly friendly staff. What more can you need? Free wifi too. We had stayed here I think 4 nights and we were even allowed to come back one evening to shower after having checked out to go to the next location. Thanks jenny!

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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936 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

What a treat to stay at the Holiday Gold in Hanoi! From the time of our arrival until our departure Jenny, Tony and the excellent staff did everything to make our trip as independent travellers comfortable and safe. Their professionalism and attention to detail were first class. Their patience and guidance with us as "newbies" to the culture of Hanoi and Vietnam in general was so appreciated! To illustrate an example of their concern about us: although we said it wasn't necessary, they sent one of the bellmen with us to the railroad station upon our departure, He graciously stood and chatted with us while we waited for the train and actually walked us to our train car, taking us to lines and entrances which only locals would have been aware. Let me assure you - you would never find this kind of concern and service in the States!! We have a lot to learn.

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My friends & I decided on this hotel after reading the Tripadvisor feedbacks. & we absolutely enjoyed our stay @ this hotel. The rooms were clean &comfortable & the staff were extremely friendly & helpful. They were courteous @ all time! We were truly impressed! Jenny, Tony,Mina, Minh & the rest of the staff really tried their very best to fulfill all our requests. Jenny was the one who replied to our emails.TQ Jenny ,we really appreciate your prompt & thorough responses to all our inquiries.Tony you were extremely pleasant & obliging, thank you.In fact, al the staff had gone out of their way to make our stay in Hanoi a memorable one.Thank you & we will definitely be staying here again! Keep up the excellent service!

  • Stayed November 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

From our arrival at Noi Bai International Airport going to hotel and our 2days city tour up to our departure going back to the Philippined, we were very comfortable and happily enjoyed our very short stay. We were able to maximize our time and been to a lot of must see
places in Hanoi because of the highly accommodating staff and personal supervision of Mam Jenny. Thanks very much!!!

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colorado
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the hotel for over 2 weeks and loved it. Jenny, Mina, and Tony are exceptional friendly and helpful. Like most Hoan Kiem area hotels, the noise from the street seldom stops, (although it is less here because it is on a relatively quieter street,)so after a few days in a front room, I moved to a back room which was very quiet and just as nice. But also like many similar hotels, the staff can make all the difference and this staff and the other people who work there go way out of their way to be helpful. The breakfast is fine as well.

I will be going back to Hanoi in a few weeks and will stay there again.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night in November 2014 before a trip to Ha Long Bay. Jenny and the staff were SUPER helpful prior to us arriving, and once we were at the hotel. The rooms are okay, the bathrooms could use some work, but overall pretty good for the price.

Location is good in Old Quarter, but would recommend to stay closer to the lake. Free WiFi!

  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very very good, Jenny and Tony served us so good. We were so tired after the long flight and we travelled for a long time before we came here (came from Malaysia, Singapore, Indonesia) and this hotel was really the best. They were so helpful and really everything was very good. I still miss Jenny and Tony and the other staff, and I definitely will come back to the hotel to see them again. Thank you so much for the good memories and for all the travelers who are considering to stay here: with Jenny and Tony from holiday golden hotel you will definitely have the best place to sleep in Hanoi, you are in very good hands.

Stayed September 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Gold Hotel

Address: 24 Hang Manh Street, Hanoi 0084, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#10 Business Hotel in Hanoi
#18 Family Hotel in Hanoi
#22 Romantic Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Gold Hotel 2.5*
Official Description (provided by the hotel):
Centrally located in the heart of Hanoi old quarter, the hotel is a short walk from shopping towns and Hoankiem lake, the symbol of Hanoi. ... more   less 
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Also Known As:
Hanoi Holiday Hotel

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