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“A Home away from Home!” 4 of 5 stars
Review of Holiday Gold Hotel

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Holiday Gold Hotel
2.5 of 5 Hotel   |   24 Hang Manh Street, Hanoi 0084, Vietnam   |  
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Hotel amenities
Ranked #31 of 513 Hotels in Hanoi
Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
“A Home away from Home!”
4 of 5 stars Reviewed March 19, 2014

It was the great company and warm attention and care you get from the hotel reception staff over here that is beyond my normal expectation. Although the room might be old and dated, the room size is fairly large and suitable for the occasion. There is a TV, a writing desk, a ward robe and ensuite bathroom equipped with basic personal utilities with hot and cold shower. I was a solo guest but I never felt left out in anyway. A great reception team with David, Christine and Jenny working together and taking turns to make sure all guests' needs are met and queries answered. I could not thank them enough of the warm reception during my stay and I am already looking forward towards my next stay in the near future. Looking forward towards their completion of major upgrade which is being under consideration.

Room Tip: If you cannot walk or climb stairs too much, choose the rooms on the lower floors as they is no elev...
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  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,003 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Harrow, United Kingdom
Top Contributor
82 reviews 82 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed March 16, 2014

I have really pleased with the effort that the staff of Holiday Gold Hotel made during my stay. In particular when I had leave at 04.30am for a flight, David who works on the front counter had arranged from my taxi and also organised some breakfast without hesitation.

Location - on a quiet(ish) street and only a few minutes to all the main attractions and places to eat

Rooms - Large and comfortable, no view from the window in the room I was staying in, but if you wanted that, take a walk outside! I did find a bit of mould in the shower cubicle and the main toilet downstairs in reception was always a little dirty.

Room Tip: There are no elevators, so if you find stairs a struggle, opt for a room on the lower floors.
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
1 review
5 of 5 stars Reviewed March 15, 2014

Excellent value, rooms, staff and location!
All in all, I can't think of a better experience!
I arrived at midnight and was met by courteous, friendly staff who offered sustenance!
I cannot rate the Holiday Gold Hotel highly enough and look forward to returning very soon

Only downside; lobby swimming pool very small!!

Room Tip: All rooms comfortable and well equipped
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pasadena, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

we stayed here for 3 nights on feb 2014.right from the beginning when booking this place directly, the staff (specifically Jenny) was so prompt with replies and very helpful.the service of the staff was just amazing!they were so helpful.big thank you to ALL the staff, especially, Jenny and David.staff's english was good.the hotel was clean and spacious,we even had our own balcony that faced the main street.we booked the Halong bay cruise with them,which we definitely recommend.they exchange foreign currency at a good rate with is very convenient.breakfast was great....recommend the pho.hotel's locations was convenient and close to every where we wanted to go.very short walk to everywhere such as night market, lake,and other places in old quarters. all in all, we were very pleased with this hotel and we recommend it! there is a reason why it has so many positive reviews. once again BIG thanks to the staff at holiday gold!!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marlow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 13, 2014

The hotel is situated in the old quarter so there's plenty to see and experience all around. We had reserved and paid for a standard room, but were upgraded on check-in to a deluxe room. This was spacious and spotlessly clean and the bed comfortable. The foyer and staircase are stylish with lots of marble, but there isn't a lift. The manager and staff were very attentive and helpful.

Room Tip: As normal, the higher you go, the less the noise from the street.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
1 review
4 of 5 stars Reviewed March 10, 2014

The service from Jenny, David, Christie and the team at Holiday Gold make the experience. The rooms are spotlessly clean and comfortable with a little bit of Vietnamese flair. Breakfast is homestyle Pho and the best we had on our trip. I would highly recommend Holiday Gold if you are planning a trip to Hanoi.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ashland, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 9, 2014

The best thing about this hotel is the staff. They are extremely helpful and friendly; they will change money at a good rate, book any tour you want, sell bottled water at cost, and seem to enjoy getting to know visitors. We felt better taken care of here than at any other hotel we stayed in during our month in Asia. We stayed for 4 nights in early 2014, both at the beginning and end of our trip to Laos. The rooms are basic, but the hot water is plentiful and the beds are comfortable. It doesn’t explain it on their website, but the more expensive room we stayed for our second stop was much better – bigger, with a couch, reading light, and a window with a view of the rooftops of Hanoi. The location is excellent, walking distance from the Old Quarter, Hoan Kiem Lake and beyond.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Gold Hotel

Address: 24 Hang Manh Street, Hanoi 0084, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#10 Business Hotel in Hanoi
#16 Romantic Hotel in Hanoi
#20 Family Hotel in Hanoi
#45 Best Value Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Gold Hotel 2.5*
Official Description (provided by the hotel):
Centrally located in the heart of Hanoi old quarter, the hotel is a short walk from shopping towns and Hoankiem lake, the symbol of Hanoi. ... more   less 
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Also Known As:
Hanoi Holiday Hotel

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