We stayed here for 3 nights and instantly felt at home. The team at reception always greeted us with a smile and gave us tips on where to go and what do do depending on what the weather was doing. They also booked all our tours and onwards transport which turned out great. The rooms were always clean and the air con was really good, much better than other places we've stayed.
The most amazing part was when we left we checked out at 12pm and when and looked around the city, they then invited us back to the hotel at 6pm to have a shower then booked us a taxi to our train. They even went to the point of sending one of their staff with us to the train station to put us in our cabin to ensure we didn't get lost, scammed or end up on the wrong train. Next level service that you wouldn't even expect at a 5 star resort.
We all look forward to visiting again one day.
- Official Description (provided by the hotel):
- Centrally located in the heart of Hanoi old quarter, the hotel is a short walk from shopping towns and Hoankiem lake, the symbol of Hanoi. ... more less
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- Also Known As:
- Hanoi Holiday Hotel