We have stayed here for the 2nd year in a row and was thinking we were looking through rose coloured glasses giving the hotel the rating we did last time. But it was the same excellent service we remembered. They remembered us the moment we walked in. We were on our honeymoon and they had arranged roses, balloons and a cake for when we arrived which was after midnite. What a surprise. The staff are 2nd to none. We bought 2 friends with us this trip and they were surprised at the service and friendly staff. When we went to Sapa Minh organised a staff member to go with us to the train station and actually find our cabin and cart our bags for us. Nothing is too much trouble.
Thankyou Nhung and your staff.
- Official Description (provided by the hotel):
- Centrally located in the heart of Hanoi old quarter, the hotel is a short walk from shopping towns and Hoankiem lake, the symbol of Hanoi. ... more less
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- Also Known As:
- Hanoi Holiday Hotel