Upon arrival, we were bombarded with questions about plans, when we told them that we like to explore for ourselves, we were met with a cold reception, curiously, for the duration of our stay. We were told we were 'upgraded' which was great, however later that day were told if someone else books the upgraded room, that we would have to move rooms, which defeats the object of an upgrade really. Air con leaky and faulty. Walls damp and smelly. Bathroom dirty & smelly Very noisy as balcony door didn't actually close. Full days power cut, were told to "go for a walk" during thunderstorms (ridiculous) Female staff very disinterested - one in particular only smiles when trying to sell you something. No sense of customer service whatsoever. Avoid this 'hotel'.
- Official Description (provided by the hotel):
- The Tourist Hotel, a new beautiful Oriental downtown hotel in Hanoi, blends oriental luxury accommodations with intuitive service. Discover the many fun touches setting us far, far apart from the other boutique hotels in the Old Quarter neighborhood of Hanoi. At the ideally location, nestled between the 36 Hanoi Old Street and the center of Hanoi Tourist attraction, the Marriotte hotel offers guests a true city experience without the hassle. Our guests can enjoy most of famous attractions just close by the hotel, such as: Hoan Kiem Lake (2 minute-walking); discover the Opera House, Water Puppet Theater, Ho Chi Minh Memorial Complex, the War Museum, and Temple of Literature; look for bargains at the Dong Xuan Market and experience shopping in the bustling atmosphere of the Old Quarter or spending the afternoon strolling along the shores of nearby lakes.The tourist hotel is Hanoi Old Quarter's luxury boutique hotel featuring 16 uniquely lavish designed with oriental stylish. Located in the heart of the Old Quarter, being close to all famous attractions and near to all travel hot spots, the tourist Hotel provides all the comforts of home whether you're traveling for business, for pleasure, or for both. The tourist offers guests a true outlet to relieve the stresses of life.Just let our engaging staff know what you'd like to do or see, eat or drink, what you need in your room for work or play, or how you'd like to spend your time in Hanoi-----, and we'll handle the details. ... more less
- Reservation Options:
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- Also Known As:
- Classic 2 Hanoi