Booking was a mess. Having accepted my booking, it turned out to be over booked. So I was kept for the standard "Egyptian 15 minutes" to be told my room was not ready. Irritating to waste sightseeing time faffing around. When I returned I was relocated to a sister hotel and I was not happy. However the sister hotel was not too bad and acceptable for budget. Next day the staff bent over backwards to help, bringing me back to City Gate and giving me a room with a window. (Thanks to Auntie who was on duty at the time) Cleanliness and furnishing OK. I had the same experience of paying 25$ for the airport taxi in order to find that it was shared. As for recommending, OK for emergency first night but Hanoi is changing and some better newer ones may be opening before Lonely Planet do their next reprint.
- Also Known As:
- City Gate Hanoi
- Hotel City Gate
- City Gate Hotel Hanoi
- Official Description (provided by the hotel):
- Hotel! is a new hotel, located on the right site of the most famoust historic spot in Viet Nam designed to cater to discerning travelers who want a modern touch to their Vietnam experience. We have best quality of services to provide you combined our management and staff have worked to make this historic building welcoming to all travelers from every corner of the globe, while retaining the authentic flavor of traditional Hanoi. Our Hotel is located in the central of the historic Old Quarter, just along the edge of the Citadel and alongside thriving outdoor market just steps from our front door. Along our street named Ma May you can find many art galleries, a pharmacy, cafes, an award-winning spa, and various shops and stores carrying clothing, handicrafts, and other amazing finds! Our location allows visitors to work their way southward through the maze of Old Quarter streets, ending up at the famous Hoan Kiem Lake...etc ... more less
- Reservation Options:
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