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“Great Place” 5 of 5 stars
Review of Joy Journey Hotel

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Joy Journey Hotel
3.0 of 5 Hotel   |   55 Batsu str- Hoan Kiem Dist | a.k.a. Chuyen Di Vui Ve Hotel, Hanoi 0084, Vietnam (Formerly Hanoi Joy Hotel)   |  
Hotel amenities
Ranked #193 of 506 Hotels in Hanoi
Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Great Place”
5 of 5 stars Reviewed July 29, 2012

Lovely quiet hotel in the old quarter at a very reasonable price. Looked at 2 or 3 other hotels within the same vacinity but this was the best by far. The rooms were spacious and very clean and included a safe which the others didn't. The staff were more than helpful in arranging our bus tickets and other transport needs and could not do enough to make our stay pleasurable.
If we ever return to Hanoi then we will definately stay here again. Would highly recommend to others.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy J, Manager at Joy Journey Hotel, responded to this review, September 8, 2012
Thank you so much for your time to us a good review. We will try our best to work well to keep our hotel service to improve to serve our guests at the best condition and comfortable. Thank you & warmly regards,
Joy Journey Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    50
    38
    12
    7
    7
See reviews for
12
36
21
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
trento
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2012

I recently stayed here for two months, on a business trip.
An excellent mini-hotel, which I warmly recommend, in a good location in the Old Quarter.
My observations:
-Hotel and rooms: safe and quiet; fair and right price, spacious and very clean rooms, with many amenities (in each room: safe, fridge with drinks, all toiletries, hair drier, air-con, wi-fi, tv, paintings at the walls, hot shower etc.)
-Staff and owners: family owned; great, nice, friendly English speaking staff; helpful, pleasant, attentive, present, friendly owners.
Definitely, a pleasant stay.

Room Tip: Rooms on the east (back of the hotel) are quiter; higher floors (there are five of them) are brighte...
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2012

Nice hotel in Old Quarter, within walking distance to most of places of interest and railway station as well. Organize safe transport from airport for a reasonable price. Internet free of charge.Dmall but nice breakfast.
Great and helpful staff.
They organized two great trips for us: to Sapa and Halong Bay for a very good price.
Would definitely recommend it!

Room Tip: Would recommend a room on the street side.
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  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy J, Manager at Joy Journey Hotel, responded to this review, September 8, 2012
We sincerely thank you for your time to write us a positive review. It is a motivation for us to work harder to serve you and our guests better to welcome you come back to stay at our hotel.
Your truly,
On behalf of Hotel Management - Joy Journey Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marquette, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2012

We had the pleasure of staying in the Joy Journey Hotel in the Old Quarter of Hanoi. The staff was great, extremely helpful in arranging tours, highlighting things to do and see, and managing the details of their operation. The room was spacious, clean and comfortable. Great price, great service, would highly recommend.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy J, Manager at Joy Journey Hotel, responded to this review, September 8, 2012
Thank you so much for your time to write us positive review. This is motivation power for all our staffs to work harder to serve you and our further guests better.
Thank you.
Joy Journey Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2012

We spent a few nights here last year and were very happy with the friendly service and the standard of the rooms. We highly recommend it!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dartmouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2012

Nice hotel for a nice price, The hotel room had everything we needed. In the reception was free of charge internet. Reception staff was very helpful and experienced. Obviously they were well connected with tourist agency which was very convenient as we had some troubles on our journey. Thank you for the help ladies. The hotel was situated very close to the lake and center. You can get english tea in the lobby, breakfast is served there as well. In total, the hotel was very clean, well furnished and close to everything we needed. Taxi to the train station was 20-30 000 VDN.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 7, 2012

We spent 6 enjoyable nights at the hotel during our Christmas holiday. I like the friendly and thorough service there where the owner cooked breakfast and made coffee for us in the morning, and our trips to Halong Bay and Sapa were planned and booked for us before we arrived in Vietnam. For the money we paid, the room with 2 beds was a good value. The street of the hotel is pretty quiet compared to the surrounding streets eventhough it's 10 minutes walk to the Hoan Kiem lake. Will defenitely stay there again.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Joy Journey Hotel

Address: 55 Batsu str- Hoan Kiem Dist | a.k.a. Chuyen Di Vui Ve Hotel, Hanoi 0084, Vietnam (Formerly Hanoi Joy Hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
Ranked #193 of 506 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Joy Journey Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Joy Journey Hotel(Formally Hanoi Joy Hotel) located in center of Hanoi’s Old quarter. After renovation time, we wish our value guest have a pleasant and unforgetable time to stay at our hotel, we would love to add one more word on our hotel name. With our new concept on hotel facilities, hotel service, hotel name, hotel image... We hope that we will work hard to bring our best service to our guest as the name of Hotel. ... more   less 
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