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“Short stay in Hanoi ” 5 of 5 stars
Review of Hanoi Paradise Hotel

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Hanoi Paradise Hotel
3.0 of 5 Hotel   |   53 Hang Chieu Street, Hoan Kiem Dist, Hanoi 844, Vietnam   |  
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Hotel website
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Hotel amenities
Offers & Announcements
40%off/airport transfer
Ranked #26 of 513 Hotels in Hanoi
Certificate of Excellence 2014
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Short stay in Hanoi ”
5 of 5 stars Reviewed 2 days ago NEW

After arriving at the hotel at 5am I dropped my bags off to explore the city. On my return I was welcomed with a refreshing drink and a friendly face. The hotel was very clean and my room was a good size. Breakfast was small but most definitely enjoyable!

As for location this is set in the middle of the old quarter, you cannot get better - be warned of the scooters but that's like most of the old quarter. I took bellas advice and booked a trip to Halong bay for one day which was great value (950,000vnd).

To summarise the hotel is great, location superb and brilliant staff which makes this hotel a real gem, keep up the good work! ⭐️⭐️⭐️⭐️⭐️

Stayed April 2015, traveled solo
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110 reviews from our community

Traveler rating
    94
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    1
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    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Dutch first
  • English first
  • French first
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  • Japanese first
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English first
Redcliffe, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

right in Hanoi Old's quarter close to everything comfortable rooms, pleanty of hot water and a pool to cool off on the hot days. Great for Family big rooms great breakfast and lovely staff. If you want anything just ask the staff they will help you find it.
Book trips through the Hotel they will get you a great tour and you will have a great time.
You want to stay as long as possible.

Room Tip: email the hotel any request before you arrive
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 days ago NEW

Rooms clean, beds firm, breakfast cooked fresh for you. Staff could not do enough for you,all very pleasant and helpful. Hotel manager Bella is fantastic, nothing is a problem to her, it is like a home away from home, very good hotel for the price, it's in the old town where lots to see, 10 min walk to the lake. I would recommend you stay here.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrigal, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the time we arrived we were made feel so welcomed. The location of the hotel is amazing
Right in the heart of the old quarter..
We were pleasantly surprised on arrival to be told that our room had been upgraded.
The room was spacious and very clean , breakfast was yummy!
The staff were fantastic led by Bella who is just the best ,she arranged tours and shared some amazing advice and tips about Hanoi, which made our holiday a wonderful experience.
We would definitely recommend staying at Hanoi Paradise Hotel .
John and Sadie Australia

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Hanoi Paradise Hotel for about a week. It was my first trip to Vietnam and as soon as we arrived in the hotel we felt incredibly welcomed and comfortable.

The staff was really excellent. They went out of their way to be helpful and make sure we found everything we wanted to see and eat.

The rooms were pretty typical though on the spacious side. The wifi never dissapointed even on the top floors.

One of my favorite details about the hotel was that on the two occasions we overslept past breakfast hours they still prepared us something off the menu, even though we had missed the buffet.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi Paradise ... H, Public Relations Manager at Hanoi Paradise Hotel, responded to this review, 1 week ago
Dear our lovely guest,
On behalf on Hanoi Paradise hotel, we thank you so much for your staying.
We tried our best to serve good in your holiday, so we are glad to hear that you were pleasant in your staying about all our service, quality and hospitality.
Your lovely comment encourage us keep going and improve our service better and better to bring best staying for our guests.
We hope you get much luck when back home and we are looking forward to welcoming you in next your visit at our hotel soon.
Thank you and best regards,
Hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was located perfectly, just a short walk to lake and busiest streets, breakfast was excellent, rooms were clean and staff were particularly friendly and helpful with girl at front counter( Bella) very full of knowledge and useful tips. Will definitely stay there next time I am in hanoi.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi Paradise ... H, Front Office Manager at Hanoi Paradise Hotel, responded to this review, 1 week ago
Dear our valued guest,
On behalf on Hanoi Paradise hotel, we thank you so much for your staying.
We tried our best to serve good in your staying, so we are glad to hear that you were pleasant with our team.
We were so lucky when serve you to give you our best service.
Your lovely comment encourage us keep going and improve our service better and better to bring best staying for our guests.
We hope you get much luck when back home and we are looking forward to welcoming you in next your visit at our hotel soon.
Thank you and best regards,
Hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We flew into Hanoi at the start of a two week trip and stayed here for two nights. We were immediately made to feel incredibly welcome by the brilliant manager/hostess Bella Pham, who gave us loads of good advice about Hanoi and Vietnam in general. We were especially grateful to her for going to great lengths to return a jacket we had accidentally left hanging in the wardrobe. In the end she had it posted back to us in the UK, having diligently investigated all the options for how to do it most cheaply! Top customer service.

The hotel is clean, tidy and smart with very spacious rooms and large beds. We read some reviews saying the decor was a bit 'dated' but frankly we couldn't have cared less and it seemed perfectly fine to us. The inclusive breakfast was delicious (and all-you-can eat!) and the staff were friendly and helpful without exception. One word of warning - the polished marble staircases look good but can be very slippery - be careful running down them!

The location on Hang Chieu is great - in the old quarter, but towards the northern edge, so a little less hectic than the roads a few blocks to the south and still only a 10 minute walk from the lake.

We will be back!

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi Paradise ... H, Public Relations Manager at Hanoi Paradise Hotel, responded to this review, 1 week ago
Dear our valued guest,
On behalf on Hanoi Paradise hotel, we thank you so much for your staying and great comment.
We tried our best to serve good in your staying. Our hospitality is give information and serve and help guests before during and after trip to be sure guests have great holiday in Vietnam. So we are glad to hear that you were pleasant with our team.
Your lovely comment encourage us keep going and improve our service better and better to serve best for our guests.
We hope you get much luck when back home and we are looking forward to welcoming you in next your visit at our hotel soon.
Thank you and best regards,
Hotel management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hanoi Paradise Hotel

Address: 53 Hang Chieu Street, Hoan Kiem Dist, Hanoi 844, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#12 Family Hotel in Hanoi
#21 Romantic Hotel in Hanoi
#58 Business Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Paradise Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
Hanoi Paradise Hotel is hotel in Hanoi Vietnam, and is perfectly situated in the heart of Hanoi’s ancient streets, and is very close to O Quan Chuong (The Gate of Hanoi’s Old Quarter) and the oldest supermarket named Dong Xuan. The famous Hoan Kiem Lake (Sword Restored Lake) is just a minute’s walk away. Hanoi Paradise Hotel is very convenient for guests with shopping and banking needs, and there are plenty of eating and entertainment options close by.We are known as one of the finest three-star hotels in Hanoi’s Old Quarter, and our hotel features an indoor heated swimming pool. The hotel has 25 luxury and standard rooms with exquisite European decoration and architecture. Whether you are in Hanoi for business, holiday or long term research projects, the Hanoi Paradise Hotel is the most ideal place to stay. Hanoi Paradise Hotel offers a modern and diverse range of facilities and services. All of our hotel rooms are equipped with IDD telephone, air conditioning, cable TV, refrigerator, comfortable bathroom, (bath tub and shower), hairdryer, coffee and tea making facilities, and a private computer with ADSL Internet to use for free.For those of you just passing through, we offer a transit stop so you can securely store your luggage while you wander around Hanoi and grab a shower before leaving on night trains, buses, or airplanes for other exciting destinations.For your convenience, we offer free pick up from the Hanoi Train Station and can arrange airport transfers on request. ... more   less 
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Also Known As:
Hanoi Paradise

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