We stayed at the silver moon for two nights before heading off to Halong Bay. The room was spacious, clean and had good air con. Shower was nice and hot and the mini bar was cold. Price was great at $25 a double.
Staff were very helpful, changing money, organising a scooter for us each day and booking taxi's etc.. they also told us where we could find each type of street food we were looking for. They booked halong bay and a train trip too. Nothing was a problem for them.
Breakfast was great, there were several options on the breakfast menu (Vietnamese and american style). You could choose whatever you wanted with fresh juice and coffee as well. The view from the breakfast room was excellent - over the lake.
There were a few very small negatives.....the sister hotel (Madame moon) was actually supposed to pick us up from the airport but there was no car waiting. A quick phone call and they had a guy there in about 10 minutes though....There are 4 hotels linked together in this little group I think.....
Also the Silver moon booked us a halong bay tour on the Margerite. The photos we were shown in the hotel did not reflect the boat we were put on....Now, this is not neccessarily silver moons fault. The photo book was outdated in the hotel as apparently all the boats in Halong bay are now painted a hideous white....not the old brown timber junk we were expecting.
Also, we actually saw 3 (yes 3) boats named the Margerite and only 1 of them was 4 star as it turns out and this was not our boat. We should have looked more closely into this situation.
I don't think the hotel knew the Halong Bay cruise boat company had these variations in their system.....
Saving grace for the silver moon is that the staff were great and when we arrived back in Hanoi after a days travelling from Halong Bay, they gave us a free room for the afternoon and evening for us to use til we caught our train out of town late that night. Very nice indeed.....
Thanks Silver Moon. We would stay there again.
- Official Description (provided by the hotel):
- Artisan Lakeview Hotel is located on the quiet side of Hoan Kiem Lake in the heart of Hanoi Old Quarter, within immediate vicinity of all the services and the beautiful nature. We provide a pleasant accommodation, a wide range of exciting culinary experiences, and friendly service. This family-owned hotel is well known for its warm atmosphere. Welcome and enjoy a relaxing holiday.Our 15 well-equipped accommodations provide a comfortable setting for staying overnight. The rooms are cozily decorated and well lit, and sure to suit all preferences. Select the alternative that best suits you from double rooms to spacious family rooms and suites. In our pleasant lobby, you can read newspapers or talk with our front desk team to know more about Hanoi. ... more less
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- Also Known As:
- Golden Sun Lakeview Hotel Hanoi
- Golden Sun Hanoi
- Hotel Golden Sun
- Golden Sun Hotel Hanoi