Our family of three stayed here for five nights from 10-15th January. The room we stayed in (*a family suite) was clean, spacious and had comfortable beds. The furnishing and decor was tastefully done up. In-room facilities like the TV, Aircon, hair dryer and water heater were all functioning well. The hotel porter, receptionist, housekeeping, restaurant, and concierge staffs were all friendly and helpful. A notable mention goes to Mr. Pham Van Chien who was proactive in ensuring that our stay was comfortable. A big thank you too to Miss Van and the rest who took the extra effort to accommodate our needs.
As mentioned in previous reviews, this hotel is well located in a convenient area in the quaint old quarter of Hanoi. There are lots of good food and drink options all within easy walking distance. Do check out the nearby Hang Bac street for some good food and coffee. The only quibble we had was that we were checked into the wrong room on the first night despite us showing the receptionist our reservation printout (*He put us into in a deluxe room crammed with three beds when we had booked a family suite). Fortunately, the issue was quickly resolved without much hassle, and they promptly shift us to our new room.
The breakfast served had a small but good mix of western and Vietnamese cuisines. The food was good (*We love the breads, chicken noodles and yogurt) but we found most of the food cold despite the fact that they were being kept inside warmers. They also had a hot food counter where you can choose your choice of cooked eggs (scrambled, sunny side up, etc), and they will prepare it for you on the spot and deliver it to your table. You can also order a hot bowl of chicken noodle from the same counter. The restaurant was located on the top floor and offered a good view of the surroundings. It also had a pleasant and classy ambience.
Overall, we are pleased with the warm reception that we received and the comfortable rooms we stayed in and would not hesitate to stay with them again.
- Official Description (provided by the hotel):
- Welcome to 3-Star Hoabinh Palace HotelLocated right in the centre of Hanoi Old Quarter, the hotel is surrounded by the most famous lanscapes and historical spots of Ha Noi, just 2-minute walk to Hoan Kiem Lake (the Sword Lake)GREAT FACILITIES, GREAT SERVICE!GREAT LOCATION: Set in the heart of the ‘Eternal Soul of Hanoi’, the Old Quarter. Just 2-minute walk away from historical iconic landmarks, including the Hoan Kiem Lake, Ngoc Son Temple, Statue of King Ly, Opera.GREAT FACILITIES: Recently and very impressively renovated, we provide an excellent number of services; 60 hotel rooms, Business Centre, 3 in-house ATM machines for your banking convenience, an Underground Car Park, Souvenir Shop, Oriental Massage, Tourist Help Desk and free internet access throughout.Our hotel rooms are designed and furnished to international standards! Most rooms have large windows that can be opened to the fresh air and that also provide ample natural light! Some rooms even have our unique feature – small but beautiful gardens!Dine with delight in our glass walled restaurant, on the top floor, and take in the panoramic view of all the Old Quarter has to offer!GREAT SERVICE: We take great pride in our highly trained and professional staff who are genuinely dedicated to providing you with the highest quality of service. Your satisfaction and approval is what we strive for!We are sure you will enjoy a most memorable stay with us, and we warmly welcome your return again and again! ... more less
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- Also Known As:
- Hoabinh Palace Hanoi
- Hotel Hoabinh Palace