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“Quality, older style room in good location” 4 of 5 stars
Review of Hoabinh Palace Hotel

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Hoabinh Palace Hotel
3.5 of 5 Hotel   |   27 Hang Be, Hoan Kiem District, Hanoi, Vietnam   |  
Hotel amenities
Ranked #154 of 513 Hotels in Hanoi
Certificate of Excellence 2014
Alice Springs, Northern Territory, Australia
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Quality, older style room in good location”
4 of 5 stars Reviewed April 14, 2012

Belated review - I stayed while on business in November 2009. The hotel is very comfortable, decorated in a slightly older style. I was in one of the executive rooms; really spacious and well furnished with solid timber furniture. I felt very comfortable. The room was at the front of the hotel but I wasn't disturbed by street noise. Hang Be is a tiny street, bustling during the day but does go pretty quiet late in the evening.

Breakfast, served upstairs, was an interesting and eclectic mix. I think most people would find food they would be happy eating for breakfast.

The staff were helpful, knowledgeable and spoke English well.

The hotel is in the old quarter, in Hang Be (Bamboo Raft St). The old quarter's penetration by tourists continues to increase (it was different, on my first visit to the city, in 1995), so if you want a more "Vietnamese" experience, you might be happier elsewhere. I've stayed in a variety of locations in Ha Noi over the years and this is a convenient central location, close to good food, shopping and entertainment.

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
    140
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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English first
Melbourne, Victoria, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 1, 2012

Stayed here for 5 nights in Mar 2012.
Standard rooms are big enough to feel roomy for 2 people, the bed seems like a triple king size bed! Really awesome and comfortable bed.
Great location, 2 minutes to Hoam Kiem lake, lots of Pho noodles around, markets are close.
Rooms are incredibly quiet somehow, even though streets are always busy with motorbikes.
High tech toilet and shower.
Here's something that was bad... internet didn't work too well on the 6th floor, or the 3rd floor, but worked well in the lobby. So i spent some time sitting on those nice couches in the lobby.
Best thing about this place....the service.
Everyone is very nice. The lady at the travel agency inside the hotel helped me book a fantastic Halong bay trip and day trip to Perfume Pagoda as well as my train tickets.
Also, try not to get your laundry done here. Go across the street to do it. Was charged like $17 US for something that may have costed $2 US across the street.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
143 reviews 143 reviews
36 hotel reviews
Reviews in 46 cities Reviews in 46 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed March 29, 2012

The online photos look beautiful, but the rooms were a bit musty and the hotel is in the midst of a totally chaotic street in "The Old City". We loved visiting this area two days later once we got used to Hanoi, and could manage walking down the streets without geting hit, but when we arrived that first day, it was a bit overwhelming.

But If you like to be in the middle of things, this is the place! You can walk tot eh lake and there are street vendors everywhere! The manager and starff were very nice and tried to help us in very way possible. It was really my mistake for not realizing exactly where this hotel was located.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2012

Hoabinh Palace hotel Great location in the old quarter , close to everything. Staff are very friendly and travel desk personnel are helpful and knowledgeable, room is large, clean and quiet, very nice view restaurant on the top floor. The breakfasts are varied and delicious. I shall definitely stay here again.

  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2012

Book with confidence, everything said about this hotel is true!

Room Tip: We stayed in 2 different rooms on 2 separate occasions and both are equally good.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCM City
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2012

We booked Hoabinh Palace Hotel after reading the reviews and how glad we are. Everything positive that has been said about this place is true. We have stayed 4 nights after South of Vietnam. Our stay was great and it all started with this hotel. Breakfast was good had very good choice of food and well prepared. By the end of our stay we felt like we were one big family. We are traveled widely and stayed in many hotels The hotel is very clean and the staff are just so friendly and helpful. We will never forget this Hotel did and hope to return one day to continue the rest of our Vietnam trip.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawaii
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed February 4, 2012

The hotel is in the Old Quarter surrounded by little shops selling anything from table mats, purses, footwear, Vietnamese coned hats that you see the locals wearing. Breakfast buffet was great - enjoyed the noodle soup every morning plus a variety of filling choices. Staff is super friendly and smiling. Stayed 3 nights and tried both their foot massage/full body massage for 45 minutes-1 hour each and it was great!!! If all 8 chairs are full and even the tables, you are able to wait at the counter. I was even served tea. Super reasonable for about $10 US for an hour. There are a couple of computers available in the lobby for you to check your e mail for free. If you have trouble getting started the bell boys are very helpful. Not fancy but was VERY Clean and safe with capable staff. The best thing is that you can use US dollars so bring lots of small bills. It beats counting all the zeroes on their currency and converting the exchange rate of the Vietnamese dong.

Room Tip: 1st day we stayed on the main street and followed it all the way down to the Hilton. 2nd day we wer...
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hoabinh Palace Hotel

Address: 27 Hang Be, Hoan Kiem District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant
Hotel Style:
#59 Business Hotel in Hanoi
#60 Family Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hoabinh Palace Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to 3-Star Hoabinh Palace HotelLocated right in the centre of Hanoi Old Quarter, the hotel is surrounded by the most famous lanscapes and historical spots of Ha Noi, just 2-minute walk to Hoan Kiem Lake (the Sword Lake)GREAT FACILITIES, GREAT SERVICE!GREAT LOCATION: Set in the heart of the ‘Eternal Soul of Hanoi’, the Old Quarter. Just 2-minute walk away from historical iconic landmarks, including the Hoan Kiem Lake, Ngoc Son Temple, Statue of King Ly, Opera.GREAT FACILITIES: Recently and very impressively renovated, we provide an excellent number of services; 60 hotel rooms, Business Centre, 3 in-house ATM machines for your banking convenience, an Underground Car Park, Souvenir Shop, Oriental Massage, Tourist Help Desk and free internet access throughout.Our hotel rooms are designed and furnished to international standards! Most rooms have large windows that can be opened to the fresh air and that also provide ample natural light! Some rooms even have our unique feature – small but beautiful gardens!Dine with delight in our glass walled restaurant, on the top floor, and take in the panoramic view of all the Old Quarter has to offer!GREAT SERVICE: We take great pride in our highly trained and professional staff who are genuinely dedicated to providing you with the highest quality of service. Your satisfaction and approval is what we strive for!We are sure you will enjoy a most memorable stay with us, and we warmly welcome your return again and again! ... more   less 
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Also Known As:
Hoabinh Palace Hanoi
Hotel Hoabinh Palace

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