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“Hotel with wonderful foot, full body massage available” 5 of 5 stars
Review of Hoabinh Palace Hotel

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Hoabinh Palace Hotel
3.5 of 5 Hotel   |   27 Hang Be, Hoan Kiem District, Hanoi, Vietnam   |  
Hotel amenities
Ranked #125 of 497 Hotels in Hanoi
Hawaii
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
102 helpful votes 102 helpful votes
“Hotel with wonderful foot, full body massage available”
5 of 5 stars Reviewed February 4, 2012

The hotel is in the Old Quarter surrounded by little shops selling anything from table mats, purses, footwear, Vietnamese coned hats that you see the locals wearing. Breakfast buffet was great - enjoyed the noodle soup every morning plus a variety of filling choices. Staff is super friendly and smiling. Stayed 3 nights and tried both their foot massage/full body massage for 45 minutes-1 hour each and it was great!!! If all 8 chairs are full and even the tables, you are able to wait at the counter. I was even served tea. Super reasonable for about $10 US for an hour. There are a couple of computers available in the lobby for you to check your e mail for free. If you have trouble getting started the bell boys are very helpful. Not fancy but was VERY Clean and safe with capable staff. The best thing is that you can use US dollars so bring lots of small bills. It beats counting all the zeroes on their currency and converting the exchange rate of the Vietnamese dong.

Room Tip: 1st day we stayed on the main street and followed it all the way down to the Hilton. 2nd day we wer...
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Nelson, Canada
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 9, 2012

My family (two children ages 12 and 16) stayed for three nights in January 2012. Our experience was wonderful from start to finish with the manager Mr. Viet Cuong being excellent about replying to my reservation request quickly and efficiently. We had some unfortunate 'travel challenges' on our trip (cancelled flight, lost coat in Halong, items left in the room) and the staff was wonderful about helping in every way they could (including mailing our lost items to our home address!)
Our rooms (family room with connecting doors) were clean and comfortable. The fixtures, furniture and bedding were of high quality for a three-star- overall great value for the money. Every staff person we met including the reception, porters and restaurant staff were friendly and helpful. The location is great- right in the heart of the Old Quarter- just doors away from the enchanting Green Tangerine restaurant, and three blocks from the Lake. Breakfast choices were somewhat limited but the excellent Vietnamese soup breakfast made up for everything!
An excellent experience!

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 2, 2012

The rooms and lobby were not at all what we expected based on the pictures. The staff was amazing and tried to accomadate all requests. The breakfast had little variety and wasn't very good. My partner got sick from the breakfast and was vomiting the entire way to Halong. Our room had a nice view of the Old Quarter and the location of the hotel was perfect. Would rate it high based on staff and location alone, but eat somewhere else.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 2, 2012

Very professionally run hotel in the old quarter. Location optimal. close to some interesting bars. Clean nice rooms, helpfull staff. Very flexible (changed my booking - no charge) Nothing negative to be said. Just the guys you can count on
If the neighborhood is conveniant for you, don`t look further.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Constanta, Romania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2011

We booked this hotel because our friends recommended it . We were very impressed with the staff and the lovely welcome we got on arrival. The hotel is right in the middle of the Old Quarter and there is a lot of great restaurants and shops nearby. We had a lovely fruit dish everyday and the staff booked us taxis and arranged water puppet

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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dumfries , Scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 29, 2011

Because of confusion regarding booking at our intended hotel we had to spend our first night in Hanoi at the Hoabinh Palace Hotel in the Hoan Kiem District. We only stayed the one night at the hotel so we can only comment on the one night stay. We found it to be an excellent choice. The manager and staff could not have been more accommodating, the room,the breakfast were first class.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2011

We had a wonderful stay at Hoa Binh Palace Hotel. It is in a great location in the old part of Ha Noi. The room was well-equipped and very clean and breakfast was included.However, the best part of our stay was being looked after by wonderful young staff. They helped us in every way possible from booking tours, directions around Ha Noi, storing our luggage when we went to Halong Bay and providing us with a room to shower and rest upon our return even though we had officially booked out.

It is a highly recommended hotel to stay in hanoi.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hoabinh Palace Hotel

Address: 27 Hang Be, Hoan Kiem District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant
Hotel Style:
#42 Business Hotel in Hanoi
#48 Family Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hoabinh Palace Hotel 3.5*
Official Description (provided by the hotel):
Welcome to 3-Star Hoabinh Palace HotelLocated right in the centre of Hanoi Old Quarter, the hotel is surrounded by the most famous lanscapes and historical spots of Ha Noi, just 2-minute walk to Hoan Kiem Lake (the Sword Lake)GREAT FACILITIES, GREAT SERVICE!GREAT LOCATION: Set in the heart of the ‘Eternal Soul of Hanoi’, the Old Quarter. Just 2-minute walk away from historical iconic landmarks, including the Hoan Kiem Lake, Ngoc Son Temple, Statue of King Ly, Opera.GREAT FACILITIES: Recently and very impressively renovated, we provide an excellent number of services; 60 hotel rooms, Business Centre, 3 in-house ATM machines for your banking convenience, an Underground Car Park, Souvenir Shop, Oriental Massage, Tourist Help Desk and free internet access throughout.Our hotel rooms are designed and furnished to international standards! Most rooms have large windows that can be opened to the fresh air and that also provide ample natural light! Some rooms even have our unique feature – small but beautiful gardens!Dine with delight in our glass walled restaurant, on the top floor, and take in the panoramic view of all the Old Quarter has to offer!GREAT SERVICE: We take great pride in our highly trained and professional staff who are genuinely dedicated to providing you with the highest quality of service. Your satisfaction and approval is what we strive for!We are sure you will enjoy a most memorable stay with us, and we warmly welcome your return again and again! ... more   less 
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Also Known As:
Hoabinh Palace Hanoi
Hotel Hoabinh Palace

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